Dear Sir/ Madam,

Our department has received your application for access to information on
28.10.2022.  Your application is now under processing.  According to
paragraph 1.16 of the Code on Access to Information, our department will
inform you of the latest progress of the case separately on or before
17.11.2022.  In the meantime, please contact Officer CHAN Yu-hin via 2582
5192 if you have any enquiry.

Correctional Services Department
HKSAR
[1]total_caring_c      
[2]https://csdportal.csd.hksarg/images/cari...
Important Note
“This official document is for the use by the intended recipient only. Any
unauthorized use, retention, disclosure, copying, printing, forwarding or
dissemination of this official document is strictly prohibited and may
lead to civil or criminal liabilities. If you are not the intended
recipient of this official document, you are required to promptly restore
this official document to the sender and destroy any copies of this
official document. Please notify the sender immediately if you have
received this official document in error.”
 

From:        "Gigi Lo" <[FOI #1201 email]>
To:        "FOI requests at Correctional Services Department"
<[Correctional Services Department request email]>
Date:        28.10.2022 13:45
Subject:        Freedom of Information request - Guidelines on laundry
arrangements at TTG

--------------------------------------------------------------------------

Dear Correctional Services Department,

I am writing to make an information access request regarding the relevant
procedures regarding laundry and clean clothing available to immigration
detainees at Tai Tam Gap Correctional Institution. May I know,

1. Are there arrangements for laundry for immigration detainees at CIC?

2. If so, how often are laundry services provided?

3. What laundry-related tools and products are provided to detainees? For
example, laundry detergent and racks for drying clothes.

4. If there are relevant guidelines / procedures for the circumstances
specified above, may I receive a copy of the relevant documents?

Thanks very much for your help on this matter. I look forward to your
response.

Sincerely,

Gigi Lo

-------------------------------------------------------------------

This is a request under the Code of Access to Information facilitated via
the accessinfo.hk website.

Please use this email address for all replies to this request:
[FOI #1201 email]

Is [Correctional Services Department request email] the wrong address for Freedom of Information requests
to Correctional Services Department? If so, please contact us using this
form:
[3]https://accessinfo.hk/en/change_request/...

Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:
[4]https://accessinfo.hk/en/help/officers

If you find this service useful as an FOI officer, please ask your web
manager to link to us from your organisation's FOI page.

-------------------------------------------------------------------

References

Visible links
3. https://accessinfo.hk/en/change_request/...
4. https://accessinfo.hk/en/help/officers

Dear Sir/ Madam,

I refer to your request under the Code on Access to Information on
28.10.2022 and our interim reply to you on 3.11.2022.  

Upon scrutinizing the request therein, in order to facilitate our onward
handling of the instant request, clarification is required on the
requested information as follows:-

* In regard to Q1 of your request, please clarify as to whether you are
requesting for information of laundry arrangement at Castle Peak Bay
Immigration Centre ("CIC") or Tai Tam Gap Correctional Institution
("TGCI").  Should it be the former, the CSD would refer your request
to the Immigration Department for onward handling.  

 
Grateful for your clarification on the above and kindly re-submit your
request to us for onward handling.

Correctional Services Department
HKSAR

[1]total_caring_c             

Important Note
“This official document is for the use by the intended recipient only. Any
unauthorized use, retention, disclosure, copying, printing, forwarding or
dissemination of this official document is strictly prohibited and may
lead to civil or criminal liabilities. If you are not the intended
recipient of this official document, you are required to promptly restore
this official document to the sender and destroy any copies of this
official document. Please notify the sender immediately if you have
received this official document in error.”

From:        email CSD/CSD/HKSARG
To:        [FOI #1201 email]
Date:        03.11.2022 14:04
Subject:        Freedom of Information request - Guidelines on laundry
arrangements at TTG

show quoted sections

Dear Correctional Services Department,

I am writing to make an information access request regarding the relevant
procedures regarding laundry and clean clothing available to immigration
detainees at Tai Tam Gap Correctional Institution. May I know,

1. Are there arrangements for laundry for immigration detainees at CIC?

2. If so, how often are laundry services provided?

3. What laundry-related tools and products are provided to detainees? For
example, laundry detergent and racks for drying clothes.

4. If there are relevant guidelines / procedures for the circumstances
specified above, may I receive a copy of the relevant documents?

Thanks very much for your help on this matter. I look forward to your
response.

Sincerely,

Gigi Lo

-------------------------------------------------------------------

This is a request under the Code of Access to Information facilitated via
the accessinfo.hk website.

Please use this email address for all replies to this request:
[FOI #1201 email]

Is [Correctional Services Department request email] the wrong address for Freedom of Information requests
to Correctional Services Department? If so, please contact us using this
form:
[4]https://accessinfo.hk/en/change_request/...

Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:
[5]https://accessinfo.hk/en/help/officers

If you find this service useful as an FOI officer, please ask your web
manager to link to us from your organisation's FOI page.

-------------------------------------------------------------------

References

Visible links
4. https://accessinfo.hk/en/change_request/...
5. https://accessinfo.hk/en/help/officers

Dear Sir/ Madam,

I refer to your application for access to information on 28.10.2022 and
our interim reply to you on 3.11.2022 and subsequent email on 7.11.2022
seeking for clarification on the requested information.  

In order to facilitate our onward handling of your request, we shall be
grateful if you could clarify as regards Q.1 of your request (see
preceding email). Your reply to us at your earliest convenience would be
much appreciated.

Correctional Services Department
HKSAR
[1]total_caring_c      
[2]https://csdportal.csd.hksarg/images/cari...
Important Note
“This official document is for the use by the intended recipient only. Any
unauthorized use, retention, disclosure, copying, printing, forwarding or
dissemination of this official document is strictly prohibited and may
lead to civil or criminal liabilities. If you are not the intended
recipient of this official document, you are required to promptly restore
this official document to the sender and destroy any copies of this
official document. Please notify the sender immediately if you have
received this official document in error.”
 
From:        email CSD/CSD/HKSARG
To:        "Gigi Lo" <[FOI #1201 email]>
Date:        07.11.2022 09:31
Subject:        Freedom of Information request - Guidelines on laundry
arrangements at TTG

show quoted sections

Dear Sir/ Madam,

Our department has received your application for access to information on
28.10.2022.  Your application is now under processing.  According to
paragraph 1.16 of the Code on Access to Information, our department will
inform you of the latest progress of the case separately on or before
17.11.2022.  In the meantime, please contact Officer CHAN Yu-hin via 2582
5192 if you have any enquiry.

Correctional Services Department
HKSAR
[4]total_caring_c      
[5]https://csdportal.csd.hksarg/images/cari...
Important Note
“This official document is for the use by the intended recipient only. Any
unauthorized use, retention, disclosure, copying, printing, forwarding or
dissemination of this official document is strictly prohibited and may
lead to civil or criminal liabilities. If you are not the intended
recipient of this official document, you are required to promptly restore
this official document to the sender and destroy any copies of this
official document. Please notify the sender immediately if you have
received this official document in error.”
 
From:        "Gigi Lo" <[FOI #1201 email]>
To:        "FOI requests at Correctional Services Department"
<[Correctional Services Department request email]>
Date:        28.10.2022 13:45
Subject:        Freedom of Information request - Guidelines on laundry
arrangements at TTG

--------------------------------------------------------------------------

Dear Correctional Services Department,

I am writing to make an information access request regarding the relevant
procedures regarding laundry and clean clothing available to immigration
detainees at Tai Tam Gap Correctional Institution. May I know,

1. Are there arrangements for laundry for immigration detainees at CIC?

2. If so, how often are laundry services provided?

3. What laundry-related tools and products are provided to detainees? For
example, laundry detergent and racks for drying clothes.

4. If there are relevant guidelines / procedures for the circumstances
specified above, may I receive a copy of the relevant documents?

Thanks very much for your help on this matter. I look forward to your
response.

Sincerely,

Gigi Lo

-------------------------------------------------------------------

This is a request under the Code of Access to Information facilitated via
the accessinfo.hk website.

Please use this email address for all replies to this request:
[FOI #1201 email]

Is [Correctional Services Department request email] the wrong address for Freedom of Information requests
to Correctional Services Department? If so, please contact us using this
form:
[6]https://accessinfo.hk/en/change_request/...

Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:
[7]https://accessinfo.hk/en/help/officers

If you find this service useful as an FOI officer, please ask your web
manager to link to us from your organisation's FOI page.

-------------------------------------------------------------------

References

Visible links
6. https://accessinfo.hk/en/change_request/...
7. https://accessinfo.hk/en/help/officers

Dear Sir/ Madam,

I refer to your application for access to information under the Code on
Access to Information (“the Code”) to this Department on 28.10.2022 and
your subsequent email to us on 29.11.2022 confirming that Q.1 of your
request is referring to Tai Tam Gap Correctional Institution (“TGCI”)
instead of CIC.
By virtue of rule 90 of Prison Rules (“PR”) (Cap. 234A), the
Superintendent shall enforce the highest possible degree of cleanliness of
persons in custody’s clothing.  All clothing items would be washed in
accordance with the prescribed schedule of TGCI.  As outsourced laundry
service is provided to detainees at TGCI daily, no laundry-related tools
or detergents would be provided to them.  

Since we do not have a specific guideline on the above, your request could
not be acceded to pursuant to paragraph 1.14 of the Code.
 
You may also wish to note that, pursuant to paragraph 1.25 of the Code,
any person who believes that a department has failed to comply with any
provision of the Code may ask the department to review the situation.
 Furthermore, pursuant to paragraph 1.26 of the Code, any person who
believes that a department has failed to properly apply any provision of
the Code may also complain to The Ombudsman.  The Ombudsman’s address is –
 
30/F, China Merchants Tower,
Shun Tak Centre,
168-200 Connaught Road Central,
Hong Kong
Telephone: 2629 0555
Fax: 2882 8149

Correctional Services Department
HKSAR
[1]total_caring_c             

Important Note
“This official document is for the use by the intended recipient only. Any
unauthorized use, retention, disclosure, copying, printing, forwarding or
dissemination of this official document is strictly prohibited and may
lead to civil or criminal liabilities. If you are not the intended
recipient of this official document, you are required to promptly restore
this official document to the sender and destroy any copies of this
official document. Please notify the sender immediately if you have
received this official document in error.”

From:        "Gigi Lo" <[FOI #1201 email]>
To:        "email CSD" <[Correctional Services Department request email]>
Date:        29.11.2022 11:07
Subject:        Re: Freedom of Information request - Guidelines on laundry
arrangements at TTG

show quoted sections

Dear Correctional Services Department,

I am writing to make an information access request regarding the relevant

procedures regarding laundry and clean clothing available to immigration

detainees at Tai Tam Gap Correctional Institution. May I know,

1. Are there arrangements for laundry for immigration detainees at CIC?

2. If so, how often are laundry services provided?

3. What laundry-related tools and products are provided to detainees? For

example, laundry detergent and racks for drying clothes.

4. If there are relevant guidelines / procedures for the circumstances

specified above, may I receive a copy of the relevant documents?

Thanks very much for your help on this matter. I look forward to your

response.

Sincerely,

Gigi Lo

-------------------------------------------------------------------

This is a request under the Code of Access to Information facilitated via

the accessinfo.hk website.

Please use this email address for all replies to this request:

[FOI #1201 email]

Is [Correctional Services Department request email] the wrong address for
Freedom of Information requests

to Correctional Services Department? If so, please contact us using this

form:

[6][4]https://accessinfo.hk/en/change_request/...

Disclaimer: This message and any reply that you make will be published on

the internet. Our privacy and copyright policies:

[7][5]https://accessinfo.hk/en/help/officers

If you find this service useful as an FOI officer, please ask your web

manager to link to us from your organisation's FOI page.

-------------------------------------------------------------------

References

Visible links

6.
[6]https://accessinfo.hk/en/change_request/...

7. [7]https://accessinfo.hk/en/help/officers

-------------------------------------------------------------------

Please use this email address for all replies to this request:

[FOI #1201 email]

Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:

[8]https://accessinfo.hk/en/help/officers

If you find this service useful as an FOI officer, please ask your web
manager to link to us from your organisation's FOI page.

-------------------------------------------------------------------

References

Visible links
2. https://csdportal.csd.hksarg/images/cari...
3. https://csdportal.csd.hksarg/images/cari...
4. https://accessinfo.hk/en/change_request/...
5. https://accessinfo.hk/en/help/officers
6. https://accessinfo.hk/en/change_request/...
7. https://accessinfo.hk/en/help/officers
8. https://accessinfo.hk/en/help/officers