Housing allowance for hospitalised non-refoulement claimant

The request was partially successful.

Dear Social Welfare Department,

We note that non-refoulement claimants who are hospitalised for extended periods have had their monthly housing allowance withheld by the International Social Service (“ISS”). Can you kindly provide information on the following:

(1) The SWD/ ISS’s policy on the provision of housing allowance to non-refoulement claimants who are hospitalised, in particular whether the SWD/ ISS's policy is to terminate or withhold housing allowance for hospitalised claimants;

(2) The number of non-refoulement claimants who have had their housing allowance terminated or withheld by the SWD/ISS due to their hospitalisation, for each 12 month period from 2014 - 2020.

Thank you very much for your assistance on this matter.

Kind Regards,
Rachel Li

Social Welfare Department

Dear Ms LI,

Code on Access to Information - Application No. 29/2021

Our department has received your request for access to
information on 11 February 2021.  Your application is now under
processing.  According to paragraph 1.16 of the Code on Access to
Information, our department will inform you of the latest progress of the
case separately on or before 3 March 2021.  In the meantime, please
contact me at 2892 5628 if you have any enquiry.

 

 

Regards,
Ms Jasie LAU
for Director of Social Welfare

-----Rachel Li <[FOI #564 email]> 撰寫:-----
收件人: FOI requests at Social Welfare Department <[Social Welfare Department request email]>
寄件人: Rachel Li <[FOI #564 email]>
日期: 02/11/2021 03:15下午
主旨: Freedom of Information request - Housing allowance for hospitalised
non-refoulement claimant

Dear Social Welfare Department,

We note that non-refoulement claimants who are hospitalised for extended
periods have had their monthly housing allowance withheld by the
International Social Service (“ISS”). Can you kindly provide information
on the following:

(1) The SWD/ ISS’s policy on the provision of housing allowance to
non-refoulement claimants who are hospitalised, in particular whether the
SWD/ ISS's policy is to terminate or withhold housing allowance for
hospitalised claimants;

(2) The number of non-refoulement claimants who have had their housing
allowance terminated or withheld by the SWD/ISS due to their
hospitalisation, for each 12 month period from 2014 - 2020.

Thank you very much for your assistance on this matter.

Kind Regards,
Rachel Li

-------------------------------------------------------------------

This is a request under the Code of Access to Information facilitated via
the accessinfo.hk website.

Please use this email address for all replies to this request:
[FOI #564 email]

Is [Social Welfare Department request email] the wrong address for Freedom of Information
requests to Social Welfare Department? If so, please contact us using this
form:
[1]https://accessinfo.hk/en/change_request/...

Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:
[2]https://accessinfo.hk/en/help/officers

If you find this service useful as an FOI officer, please ask your web
manager to link to us from your organisation's FOI page.

-------------------------------------------------------------------

References

Visible links
1. https://accessinfo.hk/en/change_request/...
2. https://accessinfo.hk/en/help/officers

Social Welfare Department

Dear Ms LI,

Code on Access to Information - Application No. 29/2021

I refer to your email dated 11 February 2021, enquiring the following
information -

(a)      The policy of the Department / International Social Service
(“ISS”) on the provision of housing allowance to non-refoulement claimants
(“NRCs”) who are hospitalised, in particular whether it is the Department
/ ISS’s policy to terminate or withhold housing allowance for hospitalised
claimants; and

(b)     The number of NRCs who have had their housing allowance terminated
or withheld by the Department / ISS due to their hospitalisation, for each
12-month period from 2014 to 2020.

2.       Subsequent to our interim reply to you on 16 February 2021,
please find our reply below.

Item (a) above

3.              Since 2006, on humanitarian grounds, the Government
through open tendering has been engaging Contractor (currently the ISS –
Hong Kong Branch (“ISS-HK”)) to provide humanitarian assistance to NRCs
who are deprived of basic needs during their presence in Hong Kong so that
they will not become destitute.  As stipulated in Clause 5.1.2 of the
Service Specifications of the “Invitation to tender for administering and
delivery of assistance for NRCs”, the Contractor shall immediately cease
to provide the Services to a Service User if any of the following occurs –

(a)      notification by the Service User that the Services are no longer
required;

(b)     the Service User has been transferred to another Contractor or is
found to have received the Services from another Contractor;

(c)      notification from the Government Representative that the Services
to the Service User are to be ceased;

(d)     the Service User is assessed by the Contractor to be no longer
eligible for or in need of the Services;

(e)      the Service User has obtained similar services to the Services
from other sources;

(f)      the Service User leaves Hong Kong;

(g)     the Service User passed away; or

(h)     subject to the Contractor having obtained the Government’s prior
written consent, other reasons as the Contractor deems just.

Based on Clause 5.1.2 (e) as above, accommodation assistance to Service
User who is hospitalised may be subject to suspension or termination;
subsequent to the Contractor’s assessment on his/her needs and medical
proof on his/her expected duration of hospitalisation from case medical
officer(s) of the public hospital, if any.

Item (b) above

4.              The Department does not have information on the number of
NRCs who have had their accommodation assistance terminated or withheld by
the ISS-HK due to their hospitalisation for each 12-month period from 2014
to 2020.

 

Regards,
Ms Jasie LAU
for Director of Social Welfare

-----Enquiry DAIO/SWDNET/SWD/HKSARG 撰寫:-----
收件人: Rachel Li <[FOI #564 email]>
寄件人: Enquiry DAIO/SWDNET/SWD/HKSARG
日期: 02/16/2021 02:10下午
主旨: 回覆: Freedom of Information request - Housing allowance for
hospitalised non-refoulement claimant

Dear Ms LI,

Code on Access to Information - Application No. 29/2021

Our department has received your request for access to
information on 11 February 2021.  Your application is now under
processing.  According to paragraph 1.16 of the Code on Access to
Information, our department will inform you of the latest progress of the
case separately on or before 3 March 2021.  In the meantime, please
contact me at 2892 5628 if you have any enquiry.

 

 

Regards,
Ms Jasie LAU
for Director of Social Welfare

-----Rachel Li <[FOI #564 email]> 撰寫:-----
收件人: FOI requests at Social Welfare Department <[Social Welfare Department request email]>
寄件人: Rachel Li <[FOI #564 email]>
日期: 02/11/2021 03:15下午
主旨: Freedom of Information request - Housing allowance for hospitalised
non-refoulement claimant

Dear Social Welfare Department,

We note that non-refoulement claimants who are hospitalised for extended
periods have had their monthly housing allowance withheld by the
International Social Service (“ISS”). Can you kindly provide information
on the following:

(1) The SWD/ ISS’s policy on the provision of housing allowance to
non-refoulement claimants who are hospitalised, in particular whether the
SWD/ ISS's policy is to terminate or withhold housing allowance for
hospitalised claimants;

(2) The number of non-refoulement claimants who have had their housing
allowance terminated or withheld by the SWD/ISS due to their
hospitalisation, for each 12 month period from 2014 - 2020.

Thank you very much for your assistance on this matter.

Kind Regards,
Rachel Li

-------------------------------------------------------------------

This is a request under the Code of Access to Information facilitated via
the accessinfo.hk website.

Please use this email address for all replies to this request:
[FOI #564 email]

Is [Social Welfare Department request email] the wrong address for Freedom of Information
requests to Social Welfare Department? If so, please contact us using this
form:
[1]https://accessinfo.hk/en/change_request/...

Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:
[2]https://accessinfo.hk/en/help/officers

If you find this service useful as an FOI officer, please ask your web
manager to link to us from your organisation's FOI page.

-------------------------------------------------------------------

References

Visible links
1. https://accessinfo.hk/en/change_request/...
2. https://accessinfo.hk/en/help/officers

Dear Ms Lau,

Thank you for the information.

Pursuant to paragraph 1.15 of the Code on Access to Information, can you please advise whether the data under item (b) is held by another department?

Kind Regards,
Rachel Li