Phone calls in TTG
Dear Correctional Services Department,
I am writing to make an information request regarding phone calls in immigration detention facilities. May I know, for immigration detainees held at Tai Tam Gap Correctional Institution,
1) How many phone calls can an immigration detainee make per day / week?
2) How much time is allowed for each call?
3) Is there a cost for making a phone call?
4) If there is a relevant manual / guideline / notice regarding these rules, would it be possible to receive a copy of it?
Thank you kindly for your help with this query.
Kind regards,
Gigi Lo
Dear Sir/ Madam,
Our department has received your application for access to information on
9.11.2022. Your application is now under processing. According to
paragraph 1.16 of the Code on Access to Information, our department will
inform you of the latest progress of the case separately on or before
29.11.2022. In the meantime, please contact Officer CHAN Yu-hin via 2582
5192 if you have any enquiry.
Correctional Services Department
HKSAR
[1]total_caring_c
[2]https://csdportal.csd.hksarg/images/cari...
Important Note
“This official document is for the use by the intended recipient only. Any
unauthorized use, retention, disclosure, copying, printing, forwarding or
dissemination of this official document is strictly prohibited and may
lead to civil or criminal liabilities. If you are not the intended
recipient of this official document, you are required to promptly restore
this official document to the sender and destroy any copies of this
official document. Please notify the sender immediately if you have
received this official document in error.”
From: "Gigi Lo" <[FOI #1218 email]>
To: "FOI requests at Correctional Services Department"
<[Correctional Services Department request email]>
Date: 09.11.2022 12:38
Subject: Freedom of Information request - Phone calls in TTG
--------------------------------------------------------------------------
Dear Correctional Services Department,
I am writing to make an information request regarding phone calls in
immigration detention facilities. May I know, for immigration detainees
held at Tai Tam Gap Correctional Institution,
1) How many phone calls can an immigration detainee make per day / week?
2) How much time is allowed for each call?
3) Is there a cost for making a phone call?
4) If there is a relevant manual / guideline / notice regarding these
rules, would it be possible to receive a copy of it?
Thank you kindly for your help with this query.
Kind regards,
Gigi Lo
-------------------------------------------------------------------
This is a request under the Code of Access to Information facilitated via
the accessinfo.hk website.
Please use this email address for all replies to this request:
[FOI #1218 email]
Is [Correctional Services Department request email] the wrong address for Freedom of Information requests
to Correctional Services Department? If so, please contact us using this
form:
[3]https://accessinfo.hk/en/change_request/...
Disclaimer: This message and any reply that you make will be published on
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[4]https://accessinfo.hk/en/help/officers
If you find this service useful as an FOI officer, please ask your web
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References
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Dear Sir/ Madam,
I refer to your application for access to information on 9.11.2022 and our
interim reply to you on 18.11.2022. Please be informed that we are still
handling your request as we are verifying relevant information. According
to paragraph 1.18 of the Code on Access to Information, our department
will inform you of the latest progress of the case separately on or before
29.12.2022. In the meantime, please contact Mr. CHAN Yu-hin at 2582 5192
if you have any enquiry.
Correctional Services Department
HKSAR
[1]total_caring_c
[2]https://csdportal.csd.hksarg/images/cari...
Important Note
“This official document is for the use by the intended recipient only. Any
unauthorized use, retention, disclosure, copying, printing, forwarding or
dissemination of this official document is strictly prohibited and may
lead to civil or criminal liabilities. If you are not the intended
recipient of this official document, you are required to promptly restore
this official document to the sender and destroy any copies of this
official document. Please notify the sender immediately if you have
received this official document in error.”
From: email CSD/CSD/HKSARG
To: [FOI #1218 email]
Date: 18.11.2022 09:02
Subject: Freedom of Information request - Phone calls in TTG
Dear Correctional Services Department,
I am writing to make an information request regarding phone calls in
immigration detention facilities. May I know, for immigration detainees
held at Tai Tam Gap Correctional Institution,
1) How many phone calls can an immigration detainee make per day / week?
2) How much time is allowed for each call?
3) Is there a cost for making a phone call?
4) If there is a relevant manual / guideline / notice regarding these
rules, would it be possible to receive a copy of it?
Thank you kindly for your help with this query.
Kind regards,
Gigi Lo
-------------------------------------------------------------------
This is a request under the Code of Access to Information facilitated via
the accessinfo.hk website.
Please use this email address for all replies to this request:
[FOI #1218 email]
Is [Correctional Services Department request email] the wrong address for Freedom of Information requests
to Correctional Services Department? If so, please contact us using this
form:
[5]https://accessinfo.hk/en/change_request/...
Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:
[6]https://accessinfo.hk/en/help/officers
If you find this service useful as an FOI officer, please ask your web
manager to link to us from your organisation's FOI page.
-------------------------------------------------------------------
References
Visible links
5. https://accessinfo.hk/en/change_request/...
6. https://accessinfo.hk/en/help/officers
Dear Sir/ Madam,
I refer to your application for access to information under the Code on
Access to Information (“the Code”) to this Department on 9.11.2022 and our
interim replies to you on 18.11.2022 and 29.11.2022.
Detainees at Tai Tam Gap Correctional Institution (“TGCI”) could make a
request to the institutional management for a 5-minutes local phone call
and/or a 10-minutes IDD phone call to his friends or relatives per week,
each request would be considered on a case-by-case basis. Detainees would
bear the cost of all charged telephone calls unless the receiver agrees to
pay for it.
Meanwhile, please be informed that your request for a copy of a relevant
guideline in regard to phone calls arrangement at TGCI could not be
acceded to pursuant to para. 2.9(c) of the Code as the guideline contains
essential information in regard to security and operational procedures
pertaining to phone calls arrangement, disclosure of which would harm or
prejudice the proper and efficient conduct of the operations at TGCI.
Nevertheless, information from the guideline which is relevant to your
requests are summarized above for your kind information pursuant to para.
1.13 of the Code.
You may also wish to note that, pursuant to paragraph 1.25 of the Code,
any person who believes that a department has failed to comply with any
provision of the Code may ask the department to review the situation.
Furthermore, pursuant to paragraph 1.26 of the Code, any person who
believes that a department has failed to properly apply any provision of
the Code may also complain to The Ombudsman. The Ombudsman’s address is –
30/F, China Merchants Tower,
Shun Tak Centre,
168-200 Connaught Road Central,
Hong Kong
Telephone: 2629 0555
Fax: 2882 8149
Correctional Services Department
HKSAR
[1]total_caring_c
[2]https://csdportal.csd.hksarg/images/cari...
Important Note
“This official document is for the use by the intended recipient only. Any
unauthorized use, retention, disclosure, copying, printing, forwarding or
dissemination of this official document is strictly prohibited and may
lead to civil or criminal liabilities. If you are not the intended
recipient of this official document, you are required to promptly restore
this official document to the sender and destroy any copies of this
official document. Please notify the sender immediately if you have
received this official document in error.”
From: email CSD/CSD/HKSARG
To: [FOI #1218 email]
Date: 29.11.2022 10:23
Subject: Freedom of Information request - Phone calls in TTG
Dear Sir/ Madam,
Our department has received your application for access to information on
9.11.2022. Your application is now under processing. According to
paragraph 1.16 of the Code on Access to Information, our department will
inform you of the latest progress of the case separately on or before
29.11.2022. In the meantime, please contact Officer CHAN Yu-hin via 2582
5192 if you have any enquiry.
Correctional Services Department
HKSAR
[5]total_caring_c
[6]https://csdportal.csd.hksarg/images/cari...
Important Note
“This official document is for the use by the intended recipient only. Any
unauthorized use, retention, disclosure, copying, printing, forwarding or
dissemination of this official document is strictly prohibited and may
lead to civil or criminal liabilities. If you are not the intended
recipient of this official document, you are required to promptly restore
this official document to the sender and destroy any copies of this
official document. Please notify the sender immediately if you have
received this official document in error.”
From: "Gigi Lo" <[FOI #1218 email]>
To: "FOI requests at Correctional Services Department"
<[Correctional Services Department request email]>
Date: 09.11.2022 12:38
Subject: Freedom of Information request - Phone calls in TTG
--------------------------------------------------------------------------
Dear Correctional Services Department,
I am writing to make an information request regarding phone calls in
immigration detention facilities. May I know, for immigration detainees
held at Tai Tam Gap Correctional Institution,
1) How many phone calls can an immigration detainee make per day / week?
2) How much time is allowed for each call?
3) Is there a cost for making a phone call?
4) If there is a relevant manual / guideline / notice regarding these
rules, would it be possible to receive a copy of it?
Thank you kindly for your help with this query.
Kind regards,
Gigi Lo
-------------------------------------------------------------------
This is a request under the Code of Access to Information facilitated via
the accessinfo.hk website.
Please use this email address for all replies to this request:
[FOI #1218 email]
Is [Correctional Services Department request email] the wrong address for Freedom of Information requests
to Correctional Services Department? If so, please contact us using this
form:
[7]https://accessinfo.hk/en/change_request/...
Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:
[8]https://accessinfo.hk/en/help/officers
If you find this service useful as an FOI officer, please ask your web
manager to link to us from your organisation's FOI page.
-------------------------------------------------------------------
References
Visible links
7. https://accessinfo.hk/en/change_request/...
8. https://accessinfo.hk/en/help/officers
