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Phone calls in TTG

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Dear Correctional Services Department,

I am writing to make an information request regarding phone calls in immigration detention facilities. May I know, for immigration detainees held at Tai Tam Gap Correctional Institution,

1) How many phone calls can an immigration detainee make per day / week?

2) How much time is allowed for each call?

3) Is there a cost for making a phone call?

4) If there is a relevant manual / guideline / notice regarding these rules, would it be possible to receive a copy of it?

Thank you kindly for your help with this query.

Kind regards,

Gigi Lo

email CSD, Correctional Services Department

3 Attachments

Dear Sir/ Madam,

Our department has received your application for access to information on
9.11.2022.  Your application is now under processing.  According to
paragraph 1.16 of the Code on Access to Information, our department will
inform you of the latest progress of the case separately on or before
29.11.2022.  In the meantime, please contact Officer CHAN Yu-hin via 2582
5192 if you have any enquiry.

Correctional Services Department
HKSAR
[1]total_caring_c      
[2]https://csdportal.csd.hksarg/images/cari...
Important Note
“This official document is for the use by the intended recipient only. Any
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dissemination of this official document is strictly prohibited and may
lead to civil or criminal liabilities. If you are not the intended
recipient of this official document, you are required to promptly restore
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From:        "Gigi Lo" <[FOI #1218 email]>
To:        "FOI requests at Correctional Services Department"
<[Correctional Services Department request email]>
Date:        09.11.2022 12:38
Subject:        Freedom of Information request - Phone calls in TTG

--------------------------------------------------------------------------

Dear Correctional Services Department,

I am writing to make an information request regarding phone calls in
immigration detention facilities. May I know, for immigration detainees
held at Tai Tam Gap Correctional Institution,

1) How many phone calls can an immigration detainee make per day / week?  

2) How much time is allowed for each call?  

3) Is there a cost for making a phone call?  

4) If there is a relevant manual / guideline / notice regarding these
rules, would it be possible to receive a copy of it?

Thank you kindly for your help with this query.

Kind regards,

Gigi Lo

-------------------------------------------------------------------

This is a request under the Code of Access to Information facilitated via
the accessinfo.hk website.

Please use this email address for all replies to this request:
[FOI #1218 email]

Is [Correctional Services Department request email] the wrong address for Freedom of Information requests
to Correctional Services Department? If so, please contact us using this
form:
[3]https://accessinfo.hk/en/change_request/...

Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:
[4]https://accessinfo.hk/en/help/officers

If you find this service useful as an FOI officer, please ask your web
manager to link to us from your organisation's FOI page.

-------------------------------------------------------------------

References

Visible links
3. https://accessinfo.hk/en/change_request/...
4. https://accessinfo.hk/en/help/officers

email CSD, Correctional Services Department

3 Attachments

Dear Sir/ Madam,

I refer to your application for access to information on 9.11.2022 and our
interim reply to you on 18.11.2022.  Please be informed that we are still
handling your request as we are verifying relevant information.  According
to paragraph 1.18 of the Code on Access to Information, our department
will inform you of the latest progress of the case separately on or before
29.12.2022.  In the meantime, please contact Mr. CHAN Yu-hin at 2582 5192
if you have any enquiry.

Correctional Services Department
HKSAR
[1]total_caring_c      
[2]https://csdportal.csd.hksarg/images/cari...
Important Note
“This official document is for the use by the intended recipient only. Any
unauthorized use, retention, disclosure, copying, printing, forwarding or
dissemination of this official document is strictly prohibited and may
lead to civil or criminal liabilities. If you are not the intended
recipient of this official document, you are required to promptly restore
this official document to the sender and destroy any copies of this
official document. Please notify the sender immediately if you have
received this official document in error.”

 From:        email CSD/CSD/HKSARG
To:        [FOI #1218 email]
Date:        18.11.2022 09:02
Subject:        Freedom of Information request - Phone calls in TTG

show quoted sections

Dear Correctional Services Department,

I am writing to make an information request regarding phone calls in
immigration detention facilities. May I know, for immigration detainees
held at Tai Tam Gap Correctional Institution,

1) How many phone calls can an immigration detainee make per day / week?  

2) How much time is allowed for each call?  

3) Is there a cost for making a phone call?  

4) If there is a relevant manual / guideline / notice regarding these
rules, would it be possible to receive a copy of it?

Thank you kindly for your help with this query.

Kind regards,

Gigi Lo

-------------------------------------------------------------------

This is a request under the Code of Access to Information facilitated via
the accessinfo.hk website.

Please use this email address for all replies to this request:
[FOI #1218 email]

Is [Correctional Services Department request email] the wrong address for Freedom of Information requests
to Correctional Services Department? If so, please contact us using this
form:
[5]https://accessinfo.hk/en/change_request/...

Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:
[6]https://accessinfo.hk/en/help/officers

If you find this service useful as an FOI officer, please ask your web
manager to link to us from your organisation's FOI page.

-------------------------------------------------------------------

References

Visible links
5. https://accessinfo.hk/en/change_request/...
6. https://accessinfo.hk/en/help/officers

We don't know whether the most recent response to this request contains information or not – if you are Gigi Lo please sign in and let everyone know.