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Schedules of services

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Dear Transport Department,

I write to request latest version of schedules of services of all franchised bus routes in softcopy for research purpose. Thank you.

Yours faithfully,

John Lau

Transport Department

21/07/2022

Subject: Freedom of Information request - Schedules of services (Case Ref: 3-7305591017)

Dear John,

Thank you for your email to the Transport Department dated 20/07/2022. Please note that the enquiries and complaints made to the e-mail box "[Transport Department request email]", telephone hotline "2804 2600" and fax hotline "2804 2652" of Transport Department is received by 1823 of the Government.

We have referred your case to the Transport Department. You will be informed of the outcome as soon as possible.

If you have any enquiries, please contact us.

Best regards,
Jason Lam
Customer Service Officer
1823

Tel: 1823
Fax: 2760 1823
Email: [email address]
SMS: 61631823 (For sending and receiving SMS only)

In view of the latest development of the COVID-19 epidemic, 1823 now accords priority to calls related to the epidemic issues, and the waiting or processing time for other calls and cases from written channels may be lengthened.
Service Disclaimer: www.1823.gov.hk/en/di.shtm

Transport Department

22/07/2022

Dear John,

Subject: Freedom of Information request - Schedules of services (Case Ref: 3-7305591017)

Please be informed that your case has been acknowledged by the Transport Department. Appropriate follow up action will be taken.

If you have any enquiries, please contact us.

Best regards,
Lesley Cheong
Customer Service Officer
1823

Tel: 1823
Fax: 2760 1823
Email: [email address]
SMS: 61631823 (For sending and receiving SMS only)

In view of the latest development of the COVID-19 epidemic, 1823 now accords priority to calls related to the epidemic issues, and the waiting or processing time for other calls and cases from written channels may be lengthened.
The newly designed “Tell [email protected] has been launched. You can submit cases immediately by using simple forms. You can also check the replies from departments and case history directly. Details can be found at 1823 Online (https://www.1823.gov.hk/en/mobile-app).
Service Disclaimer: www.1823.gov.hk/en/di.shtm

Yoanna Y LO, Transport Department

Dear Mr LAU

Thank you for your email dated 20.7.2022.  Your application is under
processing.  According to paragraph 1.16 of the Code on Access to
Information, our department will inform you of the latest progress of the
case separately on or before 9.8.2022.  In the meantime, if you have any
enquiry, please contact me at 3842 5574.

Thank you.

Yours sincerely,
Miss Yoanna LO
for Commissioner for Transport

From:        "Katy" <[FOI #1142 email]>
To:        "FOI requests at Transport Department" <[Transport Department request email]>
Date:        20/07/2022 06:46 PM
Subject:        Freedom of Information request - Schedules of services
       

--------------------------------------------------------------------------

Dear Transport Department,

I write to request latest version of schedules of services of all
franchised bus routes in softcopy for research purpose. Thank you.

Yours faithfully,

John Lau

-------------------------------------------------------------------

This is a request under the Code of Access to Information facilitated via
the accessinfo.hk website.

Please use this email address for all replies to this request:
[FOI #1142 email]

Is [Transport Department request email] the wrong address for Freedom of Information requests
to Transport Department? If so, please contact us using this form:
[1]https://accessinfo.hk/en/change_request/...

Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:
[2]https://accessinfo.hk/en/help/officers

If you find this service useful as an FOI officer, please ask your web
manager to link to us from your organisation's FOI page.

-------------------------------------------------------------------
<p></p>

References

Visible links
1. https://accessinfo.hk/en/change_request/...
2. https://accessinfo.hk/en/help/officers

Yoanna Y LO, Transport Department

Dear Mr LAU

I refer to your request for access to information no. 245/22.  Further to
our interim reply on 29.7.2022, please download the requested information
from the following link on or before 8.9.2022:

[1]https://chat.tdoffice.work/s/HR2nnyb6ztf...

Please be informed that we need more time to consolidate the remaining
schedules of services of franchised bus routes.  According to paragraph
1.18 of the Code on Access to Information, our department will inform you
of the latest progress of the case separately on or before 8.9.2022.  In
the meantime, please contact me at 3842 5574 if you have any enquiry.

Thank you.

Yours sincerely,
Miss Yoanna LO
for Commissioner for Transport

From:        Yoanna Y LO/TD/HKSARG
To:        [FOI #1142 email]
Date:        29/07/2022 06:29 PM
Subject:        Request for Access to Information (No. 245/22)
        DS/ASA1

--------------------------------------------------------------------------

Dear Mr LAU

Thank you for your email dated 20.7.2022.  Your application is under
processing.  According to paragraph 1.16 of the Code on Access to
Information, our department will inform you of the latest progress of the
case separately on or before 9.8.2022.  In the meantime, if you have any
enquiry, please contact me at 3842 5574.

Thank you.

Yours sincerely,
Miss Yoanna LO
for Commissioner for Transport

From:        "Katy" <[FOI #1142 email]>
To:        "FOI requests at Transport Department" <[Transport Department request email]>
Date:        20/07/2022 06:46 PM
Subject:        Freedom of Information request - Schedules of services
       

--------------------------------------------------------------------------

Dear Transport Department,

I write to request latest version of schedules of services of all
franchised bus routes in softcopy for research purpose. Thank you.

Yours faithfully,

John Lau

-------------------------------------------------------------------

This is a request under the Code of Access to Information facilitated via
the accessinfo.hk website.

Please use this email address for all replies to this request:
[FOI #1142 email]

Is [Transport Department request email] the wrong address for Freedom of Information requests
to Transport Department? If so, please contact us using this form:
[2]https://accessinfo.hk/en/change_request/...

Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:
[3]https://accessinfo.hk/en/help/officers

If you find this service useful as an FOI officer, please ask your web
manager to link to us from your organisation's FOI page.

-------------------------------------------------------------------
<p></p>

References

Visible links
1. https://chat.tdoffice.work/s/HR2nnyb6ztf...
2. https://accessinfo.hk/en/change_request/...
3. https://accessinfo.hk/en/help/officers

We don't know whether the most recent response to this request contains information or not – if you are Katy please sign in and let everyone know.