Dear Mr CHAN,

Thank you for your email dated 4 October 2018.  We are processing your
case and will give you a reply as soon as possible.

Yours sincerely,
(Miss Crystal LEE)
for Secretary for the Civil Service

show quoted sections

Dear Civil Service Bureau,

I write to request all manuals related to civil service procedure, with
especial regard to manuals or publications regarding the preparation of
documents including letters, briefs, minutes, etc..

Yours faithfully,

Luke Chan

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This is a request under the Code of Access to Information facilitated via
the accessinfo.hk website.

Please use this email address for all replies to this request:
[FOI #312 email]

Is [Civil Service Bureau request email] the wrong address for Freedom of Information requests to
Civil Service Bureau? If so, please contact us using this form:
[1]https://accessinfo.hk/en/change_request/...

Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:
[2]https://accessinfo.hk/en/help/officers

If you find this service useful as an FOI officer, please ask your web
manager to link to us from your organisation's FOI page.

-------------------------------------------------------------------

References

Visible links
1. https://accessinfo.hk/en/change_request/...
2. https://accessinfo.hk/en/help/officers

Dear Ms CHAN,
Thank you for your email dated 4 October 2018.
Civil Service Bureau has not published any manuals on “civil service
procedure” since this is outside our purview.  The Official Languages
Division however has compiled a series of Guidebooks on Official Chinese
Writing (政府公文寫作手冊) and a Glossary of Terms Commonly Used in
Government Departments (政府部門常用辭彙) to facilitate the use of Chinese
by civil servants in official business.  The Guidebooks are available for
sale in the form of a CD-ROM at the online Government Bookstore
([1]http://www.bookstore.gov.hk), while the Glossary is open to the public
on the CSB website
([2]https://www.csb.gov.hk/hkgcsb/glossary/g...).  Thank you.
Yours sincerely,
(Miss Crystal LEE)
for Secretary for the Civil Service

show quoted sections

Dear Mr CHAN,

Thank you for your email dated 4 October 2018.  We are processing your
case and will give you a reply as soon as possible.

Yours sincerely,
(Miss Crystal LEE)
for Secretary for the Civil Service

Disclaimer
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本(包括附加檔案)，並立即通知發件人

From:        Luke Chan <[FOI #312 email]>
To:        FOI requests at Civil Service Bureau <[Civil Service Bureau request email]>,
Date:        04.10.2018 05:31
Subject:        Freedom of Information request - Service Procedures

--------------------------------------------------------------------------

Dear Civil Service Bureau,

I write to request all manuals related to civil service procedure, with
especial regard to manuals or publications regarding the preparation of
documents including letters, briefs, minutes, etc..

Yours faithfully,

Luke Chan

-------------------------------------------------------------------

This is a request under the Code of Access to Information facilitated via
the accessinfo.hk website.

Please use this email address for all replies to this request:
[FOI #312 email]

Is [Civil Service Bureau request email] the wrong address for Freedom of Information requests to
Civil Service Bureau? If so, please contact us using this form:
[3]https://accessinfo.hk/en/change_request/...

Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:
[4]https://accessinfo.hk/en/help/officers

If you find this service useful as an FOI officer, please ask your web
manager to link to us from your organisation's FOI page.

-------------------------------------------------------------------

References

Visible links
1. http://www.bookstore.gov.hk/
2. https://www.csb.gov.hk/hkgcsb/glossary/g...
3. https://accessinfo.hk/en/change_request/...
4. https://accessinfo.hk/en/help/officers