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Code on Access to Information Request - Staffing and Hardware for Border Temperature Screening

Winnie made this Access to Information request to Department of Health

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Winnie
Unknown

Dear Department of Health,

Under the Code on Access to Information, I would like to request the following recorded information concerning the resource allocation for body temperature screening operations at Hong Kong’s boundary control points:

Staffing Levels: For the financial years 2023-24, 2024-25, and 2025-26 (estimated), please provide the total headcount of staff (including civil servants, non-civil service contract staff, and outsourced agency staff) whose primary duties include monitoring thermal scanners and manning health posts at boundary control points.
Pay Grades: Please provide a breakdown of the ranks/pay grades (e.g., Health Surveillance Assistants, Port Health Inspectors) for the staff mentioned in item 1.
Hardware Deployment: Please state the total number of thermal imaging scanners currently deployed by the Department of Health across all boundary control points for passenger screening purposes.
Obtaining the staff headcounts and pay grades will allow us to understand the operational scale of these public health measures.

Thank you for your assistance.
Yours faithfully,

Winnie

Link to this Report
Department of Health

Dear Winnie,
Code on Access to Information
Our department received your application for access to information on
3.8.2026.  Your application is now under processing.  According to
paragraph 1.16 of the Code on Access to Information, our department will
inform you of the latest progress of the case separately on or before
21.8.2026.  In the meantime, please contact me at 3904 9295 if you have
any enquiries.

(Isabella CHING)
for Director of Health

From:        "Winnie" <[ATI #1606 email]>
To:        "ATI requests at Department of Health"
<[Department of Health request email]>
Date:        03/08/2026 11:28
Subject:        Access to Information request - Code on Access to
Information Request - Staffing and Hardware for Border Temperature
Screening
Sent by:        [ATI #1606 email]
________________________________________

Dear Department of Health,

Under the Code on Access to Information, I would like to request the
following recorded information concerning the resource allocation for body
temperature screening operations at Hong Kong’s boundary control points:

Staffing Levels: For the financial years 2023-24, 2024-25, and 2025-26
(estimated), please provide the total headcount of staff (including civil
servants, non-civil service contract staff, and outsourced agency staff)
whose primary duties include monitoring thermal scanners and manning
health posts at boundary control points.
Pay Grades: Please provide a breakdown of the ranks/pay grades (e.g.,
Health Surveillance Assistants, Port Health Inspectors) for the staff
mentioned in item 1.
Hardware Deployment: Please state the total number of thermal imaging
scanners currently deployed by the Department of Health across all
boundary control points for passenger screening purposes.
Obtaining the staff headcounts and pay grades will allow us to understand
the operational scale of these public health measures.

Thank you for your assistance.
Yours faithfully,

Winnie

-------------------------------------------------------------------

Please use this email address for all replies to this request:
[ATI #1606 email]

Is [Department of Health request email] the wrong address for Access to Information
requests to Department of Health? If so, please contact us using this
form:
[1]https://accessinfo.hk/change_request/new...

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[2]https://accessinfo.hk/help/officers

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manager to link to us from your organisation's ATI page.

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References

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1. https://accessinfo.hk/change_request/new...
2. https://accessinfo.hk/help/officers

Link to this Report
PH Enquiries/DH, Department of Health

1 Attachment

Dear Winnie,

 

Thank you for your email dated 3 August 2026.

 

From 2023 to 2024, the average number of health screening shifts of the
Department of Health per day at various Boundary Control Points (“BCPs”)
(some health screening posts involve more than 1 shift according to the
operation of BCPs) is as follows:

 

2023 2024
Total Number of Health Screening Shifts 751 722

 

The following personnel are deployed to the above health screening posts
at various BCPs: Civil Service Foreman (CS Fm), Non-Civil Service Contract
Health Surveillance Supervisor (NCSC HSS), Non-Civil Service Contract
Health Surveillance Assistant (NCSC HSA), and outsourced staff members. 
Their pay scales are as follows:

 

  CS Fm NCSC HSS NCSC HSA Outsourced staff
Pay Scale Master Pay Scale Point $19k - $22k $16k - $18k Not available
7 to 11

 

About 180 sets of thermal imaging systems are being used at all BCPs for
health screening purposes.

 

Other figures as requested in your email were unavailable.

 

 

(Isabella CHING)

for Director of Health

 

 

[1]Inactive hide details for PH Enquiries---12/08/2026 16:53:06---Dear
Winnie, Code on Access to InformationPH Enquiries---12/08/2026
16:53:06---Dear Winnie, Code on Access to Information

From: PH Enquiries/DH/HKSARG
To: [2][ATI #1606 email]
Cc: Access to info/DH <[3][Department of Health request email]>
Date: 12/08/2026 16:53
Subject: Access to Information request - Code on Access to Information
Request - Staffing and Hardware for Border Temperature Screening

══════════════════════════════════════════════════════════════════════════

Dear Winnie,

Code on Access to Information

Our department received your application for access to information on
3.8.2026.  Your application is now under processing.  According to
paragraph 1.16 of the Code on Access to Information, our department will
inform you of the latest progress of the case separately on or before
21.8.2026.  In the meantime, please contact me at 3904 9295 if you have
any enquiries.

(Isabella CHING)
for Director of Health

From:        "Winnie" <[4][ATI #1606 email]>
To:        "ATI requests at Department of Health"
<[5][Department of Health request email]>
Date:        03/08/2026 11:28
Subject:        Access to Information request - Code on Access to
Information Request - Staffing and Hardware for Border Temperature
Screening
Sent by:        [6][ATI #1606 email]
________________________________________

Dear Department of Health,

Under the Code on Access to Information, I would like to request the
following recorded information concerning the resource allocation for body
temperature screening operations at Hong Kong’s boundary control points:

Staffing Levels: For the financial years 2023-24, 2024-25, and 2025-26
(estimated), please provide the total headcount of staff (including civil
servants, non-civil service contract staff, and outsourced agency staff)
whose primary duties include monitoring thermal scanners and manning
health posts at boundary control points.
Pay Grades: Please provide a breakdown of the ranks/pay grades (e.g.,
Health Surveillance Assistants, Port Health Inspectors) for the staff
mentioned in item 1.
Hardware Deployment: Please state the total number of thermal imaging
scanners currently deployed by the Department of Health across all
boundary control points for passenger screening purposes.
Obtaining the staff headcounts and pay grades will allow us to understand
the operational scale of these public health measures.

Thank you for your assistance.
Yours faithfully,

Winnie

-------------------------------------------------------------------

Please use this email address for all replies to this request:
[7][ATI #1606 email]

Is [8][Department of Health request email] the wrong address for Access to Information
requests to Department of Health? If so, please contact us using this
form:
[9]https://accessinfo.hk/change_request/new...

Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:
[10]https://accessinfo.hk/help/officers

If you find this service useful as an ATI officer, please ask your web
manager to link to us from your organisation's ATI page.

-------------------------------------------------------------------

References

Visible links
2. mailto:[ATI #1606 email]
3. mailto:[Department of Health request email]
4. mailto:[ATI #1606 email]
5. mailto:[Department of Health request email]
6. mailto:[ATI #1606 email]
7. mailto:[ATI #1606 email]
8. mailto:[Department of Health request email]
9. https://accessinfo.hk/change_request/new...
10. https://accessinfo.hk/help/officers

Link to this Report
We don't know whether the most recent response to this request contains information or not – if you are Winnie FU please sign in and let everyone know.