Requests similar to 'Procedures in Handling Public Complaints' (page 6)

Integrated list of articles in Hong Kong Monthly Digest of Statistics
Response by Census and Statistics Department to Gordon Yip on .

Successful

Dear Mr Yip,         I refer to your enquiry about a list of articles published in the Hong Kong Monthly Digest of Statistics, made under the Code o...
Statistics about HK Economic Trends
Response by Census and Statistics Department to Gordon Yip on .

Successful

Dear Mr Yip,         I refer to your enquiry about the figures for the charts shown in the "Hong Kong Economic Trends" webpage ([1]http://www.hkeco...
Complaints made against the Immigration Department: 2010- 2020
Response by Immigration Department to Rachel Li on .

Successful

Our ref. : ImmD RM/6-5/10/2021/202(R)   Dear Ms Rachel Li,   I refer to your application for access to information submitted on 13 April 2021...
Legal Assistance Scheme for Non-refoulement Claimants in relation to the Court of Appeal’s Fabio judgement
Follow up sent to Security Bureau by Preston Cheung on .

Awaiting classification

I refer to your reply dated 5 January 2022. Please kindly provide additional information on the following. Follow-up question (1) In your reply to...
TCAB's PPP upon Commencement of Immigration (Amendment) Ordinance 2021
Request sent to Security Bureau by Preston Cheung on .

Successful

While the Torture Claims Appeal Board (TCAB) has issued the seventh edition of its Principles, Procedures and the Practice Directions (PPP) dated 1 Aug...
Guidelines on laundry arrangements at TTG
Response by Correctional Services Department to Gigi Lo on .

Successful

Dear Sir/ Madam, I refer to your application for access to information on 28.10.2022 and our interim reply to you on 3.11.2022 and subsequent email...
Minibuses with no seatbelts
Response by Transport Department to Simon Wang on .

Successful

Dear Mr Wang, I refer to your email of 7.7.2021, and provide our reply to your request as follows. 1) The Government has introduced incentive sche...
Chemical composition of the teargas used in the protest this year
Request sent to Hong Kong Police Force Operations Wing by Scott Edmunds on .

Partially successful

I would like to know what information there is on the chemical composition of the teargas the police has been using in the protests in Hong Kong. I...
List of Buildings in Hong Kong and its relevant information
Response by Buildings Department to A. Cheung on .

Partially successful

Dear A. Cheung,  List of Buildings in Hong Kong and its relevant information         Thank you for your application dated 30 April 2021 seeking Acce...
Information on Foreign Domestic Helpers (FDHs) policies undertaken by the HKSAR government since 2018
Response by Labour and Welfare Bureau to David Wilson on .

Successful

Dear Mr Wilson, Thank you for your email on 19 May 2023 to the Labour and Welfare Bureau which has been referred to the Labour Department (LD) for fo...
Integrated table - Income and Asset Limits of applying Public Rental Housing in HK
Response by Transport and Housing Bureau Housing Matters to Gordon Yip on .

Successful

Dear Mr Yip, Thank you for your emails dated 3.3.2017. Please find attached the relevant income and asset limit tables for Public Rental Housing appli...
Request regarding the manner in which the current protests are dealt with
Response by Security Bureau to Victor Alamercery on .

Partially successful

Dear Mr. Alamercery, Thank you for your last email.  I am authorised to respond to the questions as follows: 1)        Up to December 26, 2019, a t...
Enquiries about Palace Museum project (Case No.: 10043236)
Request sent to West Kowloon Cultural District Authority by Simon Wang on .

Partially successful

Dear Sir/Madam Thanks for your reply dated 10 March in response to my questions raised on 6 Mar. Please confirm in writing that the A...
Financial Circular No. 4/2012 Requirements for Project Definition Statement and Technical Feasibility Statement for Capital Works Projects
Response by Financial Services and the Treasury Bureau Treasury Branch to TY on .

Successful

Dear Terence, We refer to your email dated 2 January 2018 and our subsequent emails to you on 11 and 18 January 2018. Attached please find a copy...
Omicron symptoms (updated)
Response by Department of Health to Allyson van de Pol on .

Partially successful

Dear Allyson van de Pol, Code on Access to Information Re: Application No. 29/2022         Thank you for seeking additional information.  Further to...
Statistics in relation to judicial review cases
Response by Department of Justice to Isaac Shaffer on .

Long overdue

Link: [1]File-List Link: [2]themeData Link: [3]colorSchemeMapping Dear Isaac Shaffer, Thank you for your email dated 10 July 2018. As mentioned i...
Land Use Distribution Shapefiles or Raster Data
Response by Planning Department to Brett Morgan on .

Successful

Dear Mr. Morgan, I refer to your email of 28.8.2018 requesting for a review of your application to obtain shape files or raster data of land use dis...
Information on homelessness and housing
Request sent to Labour and Welfare Bureau by David Wilson on .

Successful

I would like to request some information on homelessness. If these questions cannot be answered within the Labour and Welfare Bureau, I would like to a...
Official Complaints
Response by Immigration Department to Isaac Shaffer on .

Information not held

Our ref. : L/M (2) in ImmD MA 6-5/1 (R) Pt.2 Dear Mr. Shaffer, Thank you for your email of 8 January 2019 requesting information about the number...
Procedures for handling incidents of self-harm at CIC
Response by Immigration Department to Gigi Lo on .

Refused

Our Reference: L/M (4) in ImmD CIC/6-5/10 (R) Pt.3 Dear Gigi Lo, I refer to your request for information under the Code on Access to Information on...
Procedures for handling incidents of self-harm at MTKDC
Response by Immigration Department to Gigi Lo on .

Refused

Our Reference: L/M (554) in ImmD DR/6-5/10/R Dear Gigi Lo, I refer to your request for access to information on 17.12.2021 and our interim reply to...
Justification of policy of removal of all buffalo herd from south Lantau
Response by Agriculture, Fisheries and Conservation Department to Mr Sargent on .

Awaiting internal review

Dear Mr Sargent, Further to my email dated 5 January 2024, our substantive reply is as follows: The objectives of the Departmental policy on the s...
Shapefile for Council Constituency in HK
Response by Registration and Electoral Office to Italo on .

Successful

Dear Mr/Ms Italo, Regarding the matters raised by you earlier, the Electoral Affairs Commission has followed up/responded.  Please refer to the atta...
TPU Level Data for Year 2011
Response by Census and Statistics Department to Emre on .

Partially successful

Dear Emre, I refer to your request for median monthly domestic household income made under the Code on Access to Information on 20 Mar 2018. Regar...
Complaints received in relation to immigration detention at CIC
Response by Immigration Department to Surabhi Chopra on .

Partially successful

Our Reference: L/M (13) in ImmD CIC/6-5/10 (R) Pt.2 Dear Surabhi Chopra, I refer to your request for access to information on 20 October 2021 and o...