Request for Information under the Code on Access to Information – "Little Grape" Evaluation Metrics, Vendor KPIs & Anti-Scam Operational Data (2020–2025)
Dear Hong Kong Police Force Administration Wing,
Under the Code on Access to Information, I am writing to request official performance metrics, vendor evaluation schedules, and operational statistics associated with the "Little Grape" (提子) campaigns and the Anti-Deception Coordination Centre (ADCC) for the calendar years 2020, 2021, 2022, 2023, 2024, and 2025.
Specifically, please provide official records for the following three items:
1. Vendor Contract Performance Clauses & KPIs: Copies of or details on performance evaluation clauses, Key Performance Indicator (KPI) schedules, or required deliverables in external vendor contracts for "Little Grape" promotional campaigns (including whether any target outcomes were set beyond digital engagement metrics such as likes, reach, or video views).
2. Anti-Scam Platform Operational Volumes: Annual usage statistics for HKPF anti-scam platforms during the same period, specifically: (i) Total annual incoming call volumes received by the Anti-Scam Helpline 18222, (ii) total annual query volumes, search transactions, or user access logs on the "Scameter / 防騙視伏器" (and Scameter+) platform since its launch.
3. Mascot-Attributed Impact & Reporting Data: Any internal evaluation reports, post-campaign surveys, or statistical summaries tracking public reporting or anti-scam awareness directly attributed to "Little Grape" promotional activities.
Thank you for your attention and assistance with this request.
Yours faithfully,
Shuai Xinrui
Dear Hong Kong Police Force Administration Wing,
I am writing to follow up on my previous request for information submitted to the Hong Kong Police Force under the Code on Access to Information. As the expected response deadline has passed, I have not yet received a substantive reply to my request.
I would appreciate it if you could provide an update on the status of my request and advise when I can expect to receive the requested information.
Thank you for your attention to this matter. I look forward to your response.
Yours faithfully,
Shuai Xinrui
Dear Sir/Madam,
Please be informed that our reply was sent on 2026-10-22 at 17:56 to the
email address ([email address]) you provided.
The reply is also included in the preceding email for your ease of
reference.
Best Regards,
(Tina AU YEUNG)
for Commissioner of Police
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