Request for Information under the Code on Access to Information – "Water Save Dave" Performance KPIs and Outreach Metrics
Dear Water Supplies Department,
Under the Government's Code on Access to Information, I am writing to request records regarding performance evaluations and public engagement for the mascot "Water Save Dave" (滴惜仔).
Please provide the following recorded information covering the period from October 2022 to September 2026:
1. Performance Evaluation & Contractual KPIs
What were the explicit Key Performance Indicators (KPIs) and evaluation matrices stipulated in the vendor contracts or monitored internally, including (a) output metrics (e.g., social media likes, reach, impressions, follower growth) and (b) outcome metrics, if any (e.g., campaign recall, public awareness surveys, or water-saving behavioral conversion)?
2. Outreach & Educational Activities
What were the annual counts and descriptions of physical/onsite outreach activities featuring "Water Save Dave," including school visits (under the "Excursion with Water Save Dave" programme), community roadshows, public exhibitions, and promotional events?
3. Outreach Attendance & Direct Expenditure
What were the total annual participation numbers for physical outreach events, broken down by category (e.g., number of participating schools, students, and community attendees), and what were the direct operational costs incurred for conducting these activities?
Where event logs, participant numbers, or KPI evaluations are tracked across multiple sub-divisions or regional offices, please aggregate the figures or provide the respective departmental summaries. Should any portion of the vendor evaluation matrices contain confidential commercial details, please redact those parts while disclosing the non-sensitive performance benchmarks and delivery targets.
Thank you for your time and support.
Yours faithfully,
Jasmine
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Water Supplies Department
水務署