Help pages

Contact us

If your question isn't answered here, or you just wanted to let us know something about the site, contact us.

Introduction to accessinfo.hk #

Everyone has the right under the Code of Access to Information to ask for and receive access to information held by the Hong Kong government. Read more about the Code on Access to Information here.

accessinfo.hk aims to make requesting for information under the Hong Kong government's Code on Access to Information easier, more transparent, and hopefully fairer by publishing Access to Information requests and replies so that others don't have to ask for the same information again. These can then be scrutinized by the public, especially when these are unfair.

Try making a request now, or see which requests have already been successfully made to understand the process better. If you want more information about how to make a request, please read this.

What is accessinfo.hk for? #
To help you find out inside information about what the Hong Kong government is doing.
How does the site work? #
You choose the public authority that you would like information from, then write a brief note describing what you want to know. We then send your request to the public authority. Any response they make is automatically published on the website for you and anyone else to find and read.
Why would I bother to do this? #
You pay taxes, and then government does things with the money. All sorts of things that affect your life, from healthcare through to housing. Some it does badly, some it does well. The more we find out about how government works, the better able we are to make suggestions to improve the things that are done badly, and to celebrate the things that are done well.
Why would the public authority bother to reply? #
Under the Code on Access to Information, they have to respond. The response will either contain the information you want, or give a valid legal reason why it must be kept confidential.
What if I see a request I feel to be inappropriate? #

Requests for personal information, vexatious requests and requests which would harm or prejudice Hong Kong's defence and security are not considered valid for FOI purposes (read more).

If you believe a request is not suitable, you can report it for attention by the site administrators.

Why won't it let me report some requests? #

If a request has already been reported to the site administrators, you can't report it a second time - this is to prevent the administrators being notified multiple times about the same issue before they've had a chance to conduct a review.

Where a request has been previously reported but an administrator has chosen not to hide it from public view, you can use the form in the sidebar of the request page to contact the administrators if you still think it should be hidden.

Who makes accessinfo.hk ? #

AccessInfo has been setup by Guy Freeman and is currently run and maintained by CivicSight in Hong Kong. A platform to increase access to public data and to support people to make sense of the information they receive. CivicSight is registered as a charity in the United States and housed within the Leitner Center for International Law and Justice at Fordham Law School.

accessinfo.hk runs on Alaveteli, which was created and run by mySociety, a registered charity, and was initially funded by the JRSST Charitable Trust. If you like what we're doing, then you can make a donation.

How can I keep up with news about accessinfo.hk?#
CivicSight has a blog, twitter and facebook pages that you can follow for updates and news.

Next, read about making requests -->