Dear Leisure and Cultural Services Department,

Hi! We are YANG Zirui, Zhang Jinquan and Zhang Zihan, a group of students from Hong Kong Baptist University.
After using the e-service provided by the Leisure Link E-services System and iAMSmart, we’re writing to request information under the Code on Access to Information and here are the questions for the department to answer:

1) In November 2020, the LCSD announced that it would improve the Leisure Link E-services System (LLES) to match the development of the iAMsmart project (https://drive.google.com/drive/folders/1...). The improvement is expected to be launched in July. However, the improvement has not been launched as scheduled. What is the progress of the project?
2) In the new system, what improvements will be made to adopt iAM Smart for the LLES? Will it includes the function of notification？
3) How many residents have registered as Leisure Link Patrons?
4) How many Leisure Link Patrons were active (used the system at least once) in the past 12 months? Please provide the monthly figures if available.
5) In the first half year of 2021 (Jan to June), what percentage of people who book venues online make reservations through the online system? What percentage of online bookers are one-time bookers and what percentage are registered users? Please also provide the total no. of booking made during this period of time and let us know how the rest of the bookings were done, e.g. through telephone or in-person visit. If the data is not available or too time-consuming to collect, please provide the relevant data for the following 5 venues
Java Road Sports Centre
Tai Po Sports Centre
Tai Mei Tuk Water Sports Centre
Hong Kong Tennis Centre
Sai Kung Outdoor Recreation Centre

5) Only one service under LCSD,Music Office Trainee Portal has joined in iAMsmart so far (https://emois.lcsd.gov.hk/moisTrainee/ap...), do you have any further plan of more programs under LCSD enrolling in iAMSmart?
6) Why isn’t LLES available through a smartphone app? Is there a plan to develop such an app？
7) After the improved system is put into use, can the iAMSmart system replace the resident ID card as a way of identity authentication when booking venues? Why?

Looking forward to your reply.

Yours sincerely
Yang Zirui, Zhang Jinquan, Zhang Zihan from HKBU