Internal Operating Procedures Manual
Dear Equal Opportunities Commission,
I would like to request a copy of the Internal Operating Procedures Manual. If that is not possible, the disclosure can be of parts disclosable and not the whole document. If the manual is disclosed in part, I would like to request (1) a short description of the content redacted and (2) the reason for redaction.
Yours faithfully,
Jack Lau
平機會已經收到你的電郵。如有需要，我們會跟進你的電郵，並於稍後作出回覆。謝
謝。
(此為系統自動發出的訊息，請勿以電郵設定的「回覆」功能直接作回應，因該電郵
將不會被發送到平機會的電郵地址。)
如何聯絡平機會
如你有其他跟進問題或查詢，請將你的電郵傳送至 [1][Equal Opportunities Commission request email] ，並註明你
之前曾使用的電郵標題，謝謝。
平等機會委員會
This is to acknowledge receipt of your email message. Where appropriate,
we will follow up your email and give you a reply. Thank you.
(This message is generated by an auto-reply programme, please do not reply
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How to contact us
If you have other follow-up questions or enquiries, please send your email
to [2][Equal Opportunities Commission request email] and quote the subject heading of your previous email.
Thank you.
Equal Opportunities Commission
References
Visible links
1. mailto:[Equal Opportunities Commission request email]
2. mailto:[Equal Opportunities Commission request email]
平機會已經收到你的電郵。如有需要，我們會跟進你的電郵，並於稍後作出回覆。謝謝。
(此為系統自動發出的訊息，請勿以電郵設定的「回覆」功能直接作回應，因該電郵將不會被發送到平機會的電郵地址。)
如何聯絡平機會
如你有其他跟進問題或查詢，請將你的電郵傳送至 [Equal Opportunities Commission request email]<mailto:[Equal Opportunities Commission request email]> ，並註明你之前曾使用的電郵標題，謝謝。
平等機會委員會
This is to acknowledge receipt of your email message. Where appropriate, we will follow up your email and give you a reply. Thank you.
(This message is generated by an auto-reply programme, please do not reply directly to this email by using the ‘reply’ function in your email setting as it will not be received.)
How to contact us
If you have other follow-up questions or enquiries, please send your email to [Equal Opportunities Commission request email]<mailto:[Equal Opportunities Commission request email]> and quote the subject heading of your previous email. Thank you.
Equal Opportunities Commission
Our Ref: L/M (7) to EOC/CR/POL/13
Tel No: 2106 2165
Fax No: 2511 8224
To: Mr Jack LAU
By email: [FOI #455 email]
Dear Mr LAU,
We refer to your request for information made in your email dated 20
February 2020. The information you requested is a copy of the Internal
Operating Procedures Manual (IOPM) and if that is not possible, the
disclosure can be of parts disclosable and not the whole document.
Please be informed that the IOPM is an internal document that contains
information relates to the management and operations of the EOC, provision
of a copy of the whole or parts of it would harm or prejudice or otherwise
adversely affect the proper and efficient conduct of the operation of the
EOC, including the discharge of its statutory functions.
In view of the above, I regret to inform you that your request cannot be
acceded to in accordance with point 4.6 of the EOC’s Access to Information
Policy and Practice. A link to it is appended below for your easy
reference:
[1]https://www.eoc.org.hk/eoc/graphicsfolde...
Regards,
Gloria YU
Corporate Planning & Services Division
Equal Opportunities Commission
Dear Equal Opportunities Commission,
Please pass this on to the person who conducts Access to Information reviews.
I am writing to request an internal review of Equal Opportunities Commission's handling of my FOI request 'Internal Operating Procedures Manual'.
I requested for the whole or partial copy of the Internal Operating Procedures Manual under your access to information policy. My request was refused on the ground that disclosure of the manual would harm or prejudice or otherwise adversely affect the proper and efficient conduct of the operation of the EOC (para. 4.6).
The reason for refusal is unsound. The EOC has already published the content of some clauses in the Manual in their Process Review Report. This suggests the EOC has already deemed publication of some parts of the Manual will not prejudice the proper and efficient conduct of its operation. The information request should at least be met partially. I request that the EOC review its decision and provide the parts of the Manual that do not harm its proper operation.
A full history of my FOI request and all correspondence is available on the Internet at this address: https://accessinfo.hk/en/request/interna...
Yours faithfully,
Jack Lau
平機會已經收到你的電郵。如有需要，我們會跟進你的電郵，並於稍後作出回覆。謝
謝。
(此為系統自動發出的訊息，請勿以電郵設定的「回覆」功能直接作回應，因該電郵
將不會被發送到平機會的電郵地址。)
如何聯絡平機會
如你有其他跟進問題或查詢，請將你的電郵傳送至 [1][Equal Opportunities Commission request email] ，並註明你
之前曾使用的電郵標題，謝謝。
平等機會委員會
This is to acknowledge receipt of your email message. Where appropriate,
we will follow up your email and give you a reply. Thank you.
(This message is generated by an auto-reply programme, please do not reply
directly to this email by using the ‘reply’ function in your email setting
as it will not be received.)
How to contact us
If you have other follow-up questions or enquiries, please send your email
to [2][Equal Opportunities Commission request email] and quote the subject heading of your previous email.
Thank you.
Equal Opportunities Commission
References
Visible links
1. mailto:[Equal Opportunities Commission request email]
2. mailto:[Equal Opportunities Commission request email]
平機會已經收到你的電郵。如有需要，我們會跟進你的電郵，並於稍後作出回覆。謝謝。
(此為系統自動發出的訊息，請勿以電郵設定的「回覆」功能直接作回應，因該電郵將不會被發送到平機會的電郵地址。)
如何聯絡平機會
如你有其他跟進問題或查詢，請將你的電郵傳送至 [Equal Opportunities Commission request email]<mailto:[Equal Opportunities Commission request email]> ，並註明你之前曾使用的電郵標題，謝謝。
平等機會委員會
This is to acknowledge receipt of your email message. Where appropriate, we will follow up your email and give you a reply. Thank you.
(This message is generated by an auto-reply programme, please do not reply directly to this email by using the ‘reply’ function in your email setting as it will not be received.)
How to contact us
If you have other follow-up questions or enquiries, please send your email to [Equal Opportunities Commission request email]<mailto:[Equal Opportunities Commission request email]> and quote the subject heading of your previous email. Thank you.
Equal Opportunities Commission
Our Ref: L/M (7) to EOC/CR/POL/13
Tel No: 2106 2165
Fax No: 2511 8224
To: Mr Jack LAU
By email: [FOI #455 email]
Dear Mr LAU,
Thank you for your email of 5 March 2020 in which you requested for an internal review of our decision.
The prime objective of the Review of Governance, Management Structure and Complaint Handling Process (the Review) is to enhance the EOC's governance and complaint handling work. A few clauses from the Internal Operating Procedures Manual (IOPM) were used to illustrate the points covered in the report of the Review. The mentioning therein cannot be taken as publishing of any parts of the IOPM.
The EOC has considered your request and decided to maintain its decision of not releasing your requested information.
Thank you for your attention.
Regards,
Gloria YU
Corporate Planning & Services Division
Equal Opportunities Commission
