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Possible ways to encourage more hospitals to join eHealth

Ying Liu根據公開資料要求食物環境衞生署披露資料

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Dear Food and Health Bureau,
We are students from Hong Kong Baptist University. Now we are doing research based on the government program “e-Health Record Sharing System” and trying to evaluate it and help promote it.

Given the purpose of eHealth which is to provide a territory-wide platform for healthcare consultation, the participation of private health care institutions should be further enhanced.
I have found that the main concern of private hospitals or clinics that have not yet joined the system is technical difficulties for installing the eHealth modules (e.g:https://www.ehealth.gov.hk/tc/whats-new/...). Although the government has developed suitable installation components, the specific installation and commissioning process and subsequent system management are unfamiliar and difficult for these agencies that are not familiar with the interconnected system. Besides, hospitals that have opened independent clinical management systems also need more efforts to work out technical problems before uploading data to the eHealth platform .

In order to explore the government’s latest push for eHealth, here are my questions for the bureau to answer under the Code on Access to Information.
1. I did a search on the participation level of private healthcare hospitals, but only found the name list of private institutions that have joined eHealth (https://apps11.ehealth.gov.hk/hcp/tc/ ) . To have a specific idea of the proportion of private hospitals that have joined at present, I prefer to get the percentage of the private hospitals and clinics that have joined eHealth. Therefore, can I get the total number of private hospitals, clinics and private companies in Hong Kong that are eligible to join eHealth? What criteria does a company or a clinic have to meet in order to be eligible?
2. The government has so far only provided the contact information of the electronic health record service provider for private medical institutions to install the eHealth system, but has not provided financial support for hospitals to hire the provider. In this case, has the bureau received any applications from private hospitals or clinics for financial support to get technical services?
What is the average cost for a clinic to install and maintain the Clinic Management System(CMS) ? We understand that the costs would vary depending on a range of factors. Yet, please provide some estimates/ ballpark numbers and explain how the numbers were estimated.
3.I find this “Five Partnership Model” (https://www.ehealth.gov.hk/filemanager/c... )is useful to understand the development of the eHealth system and think of Improvement suggestions for eHealth. I hope to get more details about the fourth model.
3a. Could you provide more contextual information about these five models? Under what circumstances were these models proposed and for what purposes?
3b. For each of the partnership models, please provide
a. The number of partners that the government has been working with
b. reports/ summaries of the partnership projects
c. Other documents related to the model
d, Amount of funding devoted
e. Timelines of the projects

Yours faithfully,
Ying Liu
WU Yuchen

食物環境衞生署

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in your e-mail, if any, will only be used by the Food and Health Bureau
(FHB) for purposes which are directly related to the processing of your
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(http://www.fhb.gov.hk/en/contact_us/enqu...) and personal data privacy
protection policy(http://www.fhb.gov.hk/en/notice/privacy....).

Regards

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HKSAR Government

(This message is an auto-reply generated by the email system)

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食物及衞生局

(此乃電郵系統自動發出的覆函)

食物環境衞生署

Dear LIU Ying and WU Yuchen,
 
The Food and Health Bureau (FHB) has received your application under the
Code on Access to Information on 7 October 2021.  Your application is now
under processing.  
 
According to paragraph 1.16 of the Code on Access to Information, you will
be informed of the latest progress of the case separately on or before 27
October 2021.  
 
In the meantime, please contact us by e-mail at [1][Food and Health Bureau request email] if
you have any enquiry.  Thank you.
 
(Miss S MAN)
Food and Health Bureau
 
 
From:        Simon H WANG <[2][email address]>
To:        [3][Food and Health Bureau request email],
Cc:        Ying LIU <[4][email address]>
Date:        07/10/21 10:06 PM
Subject:        Re: Requests on the possible ways to encourage more
hospitals to join eHealth

--------------------------------------------------------------------------

Dear Sir/Madam  
              Please kindly answer our questions by replying to the emails
from [5]accessinfo.hk generated from the two requests below and included
me and Ying LIU in the email loop
[6]https://accessinfo.hk/en/request/possibl...
 

[7]https://accessinfo.hk/en/request/possibl...
 

Cheers
Simon WANG

On Thu, Oct 7, 2021 at 10:01 PM Ying LIU <[8][email address]>
wrote:
Dear Food and Health Bureau staff,
We are students from Hong Kong Baptist University. Now we are doing
research based on the government program “e-Health Record Sharing System”
and trying to evaluate it and help promote it.

Given the purpose of eHealth which is to provide a territory-wide platform
for healthcare consultation, the participation of private health care
institutions should be further enhanced.
 
I have found that the main concern of private hospitals or clinics that
have not yet joined the system is technical difficulties for installing
the eHealth modules (e.g
:[9]https://www.ehealth.gov.hk/tc/whats-new/...).
Although the government has developed suitable installation components,
the specific installation and commissioning process and subsequent system
management are unfamiliar and difficult for these agencies that are not
familiar with the interconnected system. Besides, hospitals that have
opened independent clinical management systems also need more efforts to
work out technical problems before uploading data to the eHealth platform
.

In order to explore the government’s latest push for eHealth, here are my
questions for the bureau to answer under the Code on Access to
Information.
1. I did a search on the participation level of private healthcare
hospitals, but only found the name list of private institutions that have
joined eHealth ([10]https://apps11.ehealth.gov.hk/hcp/tc/ ) . To have a
specific idea of the proportion of private hospitals that have joined at
present, I prefer to get the percentage of the private hospitals and
clinics that have joined eHealth. Therefore, can I get the total number of
private hospitals,  clinics and private companies in Hong Kong that are
eligible to join eHealth?  What criteria does a company or a clinic have
to meet in order to be eligible?
2. The government has so far only provided the contact information of the
electronic health record service provider for private medical institutions
to install the eHealth system, but has not provided financial support for
hospitals to hire the provider. In this case, has the bureau received any
applications from private hospitals or clinics for financial support to
get technical services?  
What  is the average cost for a clinic to install and maintain the Clinic
Management System(CMS) ? We understand that the costs would vary depending
on a range of factors. Yet, please provide some estimates/ ballpark
numbers and explain how the numbers were estimated.  
3.I find this “Five Partnership Model”
([11]https://www.ehealth.gov.hk/filemanager/c...
)is useful to understand the development of the eHealth system and think
of Improvement suggestions for eHealth. I hope to get more details about
the fourth model.  
3a. Could you provide more contextual information about these five models?
Under what circumstances were these models proposed and for what purposes?
 
3b. For each of the partnership models, please provide  
1.        The number of partners that the government has been working with
 
2.        reports/ summaries of the partnership projects  
3.        Other documents related to the model
4.        Amount of funding devoted  
5.        Timelines of the projects  
 
4a  Is it possible for the bureau to partner with the Innovation and
Technology Commission who has the Technology Voucher Programme(TVP)to
create a fund that helps small clinics to install and maintain
eHealth-related systems? Please comment on the feasibility of this
proposal.  
4b To what extent does the bureau consider  TVP as a suitable funding
source for small clinics.  
5.  For the PPP programmes, does the bureau expect the private partners to
join eHealth? To what extent could eHealth facilitate the programmes?  
Please answer the two questions regarding the overall PPP programmes and
provide further details with respect to the specific programmes if needed.
 
6. In what ways does the bureau plan to encourage more private
institutions to join eHealth?
In short, I consulted a lot of information and the above questions that I
would be grateful for if the government could help me answer.
We also make the same request through Acessinfo, here are the links:
[12]https://accessinfo.hk/en/request/possibl...
 

[13]https://accessinfo.hk/en/request/possibl...
 
Yours cordially,
LIU Ying
WU Yuchen  

顯示引用部分

Dear Food and Health Bureau staff,

We are students from Hong Kong Baptist University. Now we are doing
research based on the government program “e-Health Record Sharing System”
and trying to evaluate it and help promote it.

Given the purpose of eHealth which is to provide a territory-wide platform
for healthcare consultation, the participation of private health care
institutions should be further enhanced.
 
I have found that the main concern of private hospitals or clinics that
have not yet joined the system is technical difficulties for installing
the eHealth modules (e.g
:[17]https://www.ehealth.gov.hk/tc/whats-new/...).
Although the government has developed suitable installation components,
the specific installation and commissioning process and subsequent system
management are unfamiliar and difficult for these agencies that are not
familiar with the interconnected system. Besides, hospitals that have
opened independent clinical management systems also need more efforts to
work out technical problems before uploading data to the eHealth platform
.

In order to explore the government’s latest push for eHealth, here are my
questions for the bureau to answer under the Code on Access to
Information.
1. I did a search on the participation level of private healthcare
hospitals, but only found the name list of private institutions that have
joined eHealth ([18]https://apps11.ehealth.gov.hk/hcp/tc/ ) . To have a
specific idea of the proportion of private hospitals that have joined at
present, I prefer to get the percentage of the private hospitals and
clinics that have joined eHealth. Therefore, can I get the total number of
private hospitals,  clinics and private companies in Hong Kong that are
eligible to join eHealth?  What criteria does a company or a clinic have
to meet in order to be eligible?
2. The government has so far only provided the contact information of the
electronic health record service provider for private medical institutions
to install the eHealth system, but has not provided financial support for
hospitals to hire the provider. In this case, has the bureau received any
applications from private hospitals or clinics for financial support to
get technical services?  
What  is the average cost for a clinic to install and maintain the Clinic
Management System(CMS) ? We understand that the costs would vary depending
on a range of factors. Yet, please provide some estimates/ ballpark
numbers and explain how the numbers were estimated.  
3.I find this “Five Partnership Model”
([19]https://www.ehealth.gov.hk/filemanager/c...
)is useful to understand the development of the eHealth system and think
of Improvement suggestions for eHealth. I hope to get more details about
the fourth model.  
3a. Could you provide more contextual information about these five models?
Under what circumstances were these models proposed and for what purposes?
 
3b. For each of the partnership models, please provide  
1.        The number of partners that the government has been working with
 
2.        reports/ summaries of the partnership projects  
3.        Other documents related to the model
4.        Amount of funding devoted  
5.        Timelines of the projects  
 
4a  Is it possible for the bureau to partner with the Innovation and
Technology Commission who has the Technology Voucher Programme(TVP)to
create a fund that helps small clinics to install and maintain
eHealth-related systems? Please comment on the feasibility of this
proposal.  
4b To what extent does the bureau consider  TVP as a suitable funding
source for small clinics.  
5.  For the PPP programmes, does the bureau expect the private partners to
join eHealth? To what extent could eHealth facilitate the programmes?  
Please answer the two questions regarding the overall PPP programmes and
provide further details with respect to the specific programmes if needed.
 
6. In what ways does the bureau plan to encourage more private
institutions to join eHealth?
In short, I consulted a lot of information and the above questions that I
would be grateful for if the government could help me answer.
We also make the same request through Acessinfo, here are the links:
[20]https://accessinfo.hk/en/request/possibl...
 

[21]https://accessinfo.hk/en/request/possibl...
 
Yours cordially,
LIU Ying
WU Yuchen  
 
From:        Ying Liu <[22][email address]>
To:        FOI requests at Food and Health Bureau
<[23][Food and Health Bureau request email]>,
Date:        07/10/21 09:56 PM
Subject:        Freedom of Information request - Possible ways to
encourage more hospitals to join eHealth

--------------------------------------------------------------------------

Dear Food and Health Bureau,

We are students from Hong Kong Baptist University. Now we are doing
research based on the government program “e-Health Record Sharing System”
and trying to evaluate it and help promote it.

In order to make it more convenient for the staff to answer our questions,
we chose to divide the six questions into two letters and send them to the
bureau. Here is the second letter.

4a  Is it possible for the bureau to partner with the Innovation and
Technology Commission who has the Technology Voucher Programme(TVP)to
create a fund that helps small clinics to install and maintain
eHealth-related systems? Please comment on the feasibility of this
proposal.  

4b To what extent does the bureau consider  TVP as a suitable funding
source for small clinics.  

5.  For the PPP programmes, does the bureau expect the private partners to
join eHealth? To what extent could eHealth facilitate the programmes?

Please answer the two questions regarding the overall PPP programmes and
provide further details with respect to the specific programmes if needed.

6. In what ways does the bureau plan to encourage more private
institutions to join eHealth?

In short, we consulted a lot of information and the above questions that I
would be grateful for if the government could help me answer.

Yours faithfully,

Ying Liu

WU Yuchen

-------------------------------------------------------------------

This is a request under the Code of Access to Information facilitated via
the accessinfo.hk website.

Please use this email address for all replies to this request:
[24][email address]

Is [25][Food and Health Bureau request email] the wrong address for Freedom of Information
requests to Food and Health Bureau? If so, please contact us using this
form:
[26]https://accessinfo.hk/en/change_request/...

Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:
[27]https://accessinfo.hk/en/help/officers

If you find this service useful as an FOI officer, please ask your web
manager to link to us from your organisation's FOI page.

-------------------------------------------------------------------
 
From:        Ying Liu <[28][FOI #835 email]>
To:        FOI requests at Food and Health Bureau
<[29][Food and Health Bureau request email]>,
Date:        07/10/21 09:49 PM
Subject:        Freedom of Information request - Possible ways to
encourage more hospitals to join eHealth

--------------------------------------------------------------------------

Dear Food and Health Bureau,

We are students from Hong Kong Baptist University. Now we are doing
research based on the government program “e-Health Record Sharing System”
and trying to evaluate it and help promote it.

Given the purpose of eHealth which is to provide a territory-wide platform
for healthcare consultation, the participation of private health care
institutions should be further enhanced.

I have found that the main concern of private hospitals or clinics that
have not yet joined the system is technical difficulties for installing
the eHealth modules (e.g
:[30]https://www.ehealth.gov.hk/tc/whats-new/...).
Although the government has developed suitable installation components,
the specific installation and commissioning process and subsequent system
management are unfamiliar and difficult for these agencies that are not
familiar with the interconnected system. Besides, hospitals that have
opened independent clinical management systems also need more efforts to
work out technical problems before uploading data to the eHealth platform
.

In order to explore the government’s latest push for eHealth, here are my
questions for the bureau to answer under the Code on Access to
Information.

1. I did a search on the participation level of private healthcare
hospitals, but only found the name list of private institutions that have
joined eHealth ([31]https://apps11.ehealth.gov.hk/hcp/tc/ ) . To have a
specific idea of the proportion of private hospitals that have joined at
present, I prefer to get the percentage of the private hospitals and
clinics that have joined eHealth. Therefore, can I get the total number of
private hospitals,  clinics and private companies in Hong Kong that are
eligible to join eHealth?  What criteria does a company or a clinic have
to meet in order to be eligible?

2. The government has so far only provided the contact information of the
electronic health record service provider for private medical institutions
to install the eHealth system, but has not provided financial support for
hospitals to hire the provider. In this case, has the bureau received any
applications from private hospitals or clinics for financial support to
get technical services?

What  is the average cost for a clinic to install and maintain the Clinic
Management System(CMS) ? We understand that the costs would vary depending
on a range of factors. Yet, please provide some estimates/ ballpark
numbers and explain how the numbers were estimated.

3.I find this “Five Partnership Model”
([32]https://www.ehealth.gov.hk/filemanager/c...
)is useful to understand the development of the eHealth system and think
of Improvement suggestions for eHealth. I hope to get more details about
the fourth model.

3a. Could you provide more contextual information about these five models?
Under what circumstances were these models proposed and for what purposes?

3b. For each of the partnership models, please provide

a. The number of partners that the government has been working with

b. reports/ summaries of the partnership projects

c. Other documents related to the model

d, Amount of funding devoted

e. Timelines of the projects

Yours faithfully,

Ying Liu

WU Yuchen

-------------------------------------------------------------------

This is a request under the Code of Access to Information facilitated via
the accessinfo.hk website.

Please use this email address for all replies to this request:
[33][FOI #835 email]

Is [34][Food and Health Bureau request email] the wrong address for Freedom of Information
requests to Food and Health Bureau? If so, please contact us using this
form:
[35]https://accessinfo.hk/en/change_request/...

Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:
[36]https://accessinfo.hk/en/help/officers

If you find this service useful as an FOI officer, please ask your web
manager to link to us from your organisation's FOI page.

-------------------------------------------------------------------
 

References

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食物環境衞生署

Dear LIU Ying and WU Yuchen,
 
The Food and Health Bureau (FHB) has received your application under the
Code on Access to Information on 7 October 2021.  Your application is now
under processing.  
 
According to paragraph 1.16 of the Code on Access to Information, you will
be informed of the latest progress of the case separately on or before 27
October 2021.  
 
In the meantime, please contact us by e-mail at [1][Food and Health Bureau request email] if
you have any enquiry.  Thank you.
 
(Miss S MAN)
Food and Health Bureau
 
 
From:        Simon H WANG <[2][email address]>
To:        [3][Food and Health Bureau request email],
Cc:        Ying LIU <[4][email address]>
Date:        07/10/21 10:06 PM
Subject:        Re: Requests on the possible ways to encourage more
hospitals to join eHealth

--------------------------------------------------------------------------

Dear Sir/Madam  
              Please kindly answer our questions by replying to the emails
from [5]accessinfo.hk generated from the two requests below and included
me and Ying LIU in the email loop
[6]https://accessinfo.hk/en/request/possibl...
 

[7]https://accessinfo.hk/en/request/possibl...
 

Cheers
Simon WANG

On Thu, Oct 7, 2021 at 10:01 PM Ying LIU <[8][email address]>
wrote:
Dear Food and Health Bureau staff,
We are students from Hong Kong Baptist University. Now we are doing
research based on the government program “e-Health Record Sharing System”
and trying to evaluate it and help promote it.

Given the purpose of eHealth which is to provide a territory-wide platform
for healthcare consultation, the participation of private health care
institutions should be further enhanced.
 
I have found that the main concern of private hospitals or clinics that
have not yet joined the system is technical difficulties for installing
the eHealth modules (e.g
:[9]https://www.ehealth.gov.hk/tc/whats-new/...).
Although the government has developed suitable installation components,
the specific installation and commissioning process and subsequent system
management are unfamiliar and difficult for these agencies that are not
familiar with the interconnected system. Besides, hospitals that have
opened independent clinical management systems also need more efforts to
work out technical problems before uploading data to the eHealth platform
.

In order to explore the government’s latest push for eHealth, here are my
questions for the bureau to answer under the Code on Access to
Information.
1. I did a search on the participation level of private healthcare
hospitals, but only found the name list of private institutions that have
joined eHealth ([10]https://apps11.ehealth.gov.hk/hcp/tc/ ) . To have a
specific idea of the proportion of private hospitals that have joined at
present, I prefer to get the percentage of the private hospitals and
clinics that have joined eHealth. Therefore, can I get the total number of
private hospitals,  clinics and private companies in Hong Kong that are
eligible to join eHealth?  What criteria does a company or a clinic have
to meet in order to be eligible?
2. The government has so far only provided the contact information of the
electronic health record service provider for private medical institutions
to install the eHealth system, but has not provided financial support for
hospitals to hire the provider. In this case, has the bureau received any
applications from private hospitals or clinics for financial support to
get technical services?  
What  is the average cost for a clinic to install and maintain the Clinic
Management System(CMS) ? We understand that the costs would vary depending
on a range of factors. Yet, please provide some estimates/ ballpark
numbers and explain how the numbers were estimated.  
3.I find this “Five Partnership Model”
([11]https://www.ehealth.gov.hk/filemanager/c...
)is useful to understand the development of the eHealth system and think
of Improvement suggestions for eHealth. I hope to get more details about
the fourth model.  
3a. Could you provide more contextual information about these five models?
Under what circumstances were these models proposed and for what purposes?
 
3b. For each of the partnership models, please provide  
1.        The number of partners that the government has been working with
 
2.        reports/ summaries of the partnership projects  
3.        Other documents related to the model
4.        Amount of funding devoted  
5.        Timelines of the projects  
 
4a  Is it possible for the bureau to partner with the Innovation and
Technology Commission who has the Technology Voucher Programme(TVP)to
create a fund that helps small clinics to install and maintain
eHealth-related systems? Please comment on the feasibility of this
proposal.  
4b To what extent does the bureau consider  TVP as a suitable funding
source for small clinics.  
5.  For the PPP programmes, does the bureau expect the private partners to
join eHealth? To what extent could eHealth facilitate the programmes?  
Please answer the two questions regarding the overall PPP programmes and
provide further details with respect to the specific programmes if needed.
 
6. In what ways does the bureau plan to encourage more private
institutions to join eHealth?
In short, I consulted a lot of information and the above questions that I
would be grateful for if the government could help me answer.
We also make the same request through Acessinfo, here are the links:
[12]https://accessinfo.hk/en/request/possibl...
 

[13]https://accessinfo.hk/en/request/possibl...
 
Yours cordially,
LIU Ying
WU Yuchen  

顯示引用部分

Dear Food and Health Bureau staff,

We are students from Hong Kong Baptist University. Now we are doing
research based on the government program “e-Health Record Sharing System”
and trying to evaluate it and help promote it.

Given the purpose of eHealth which is to provide a territory-wide platform
for healthcare consultation, the participation of private health care
institutions should be further enhanced.
 
I have found that the main concern of private hospitals or clinics that
have not yet joined the system is technical difficulties for installing
the eHealth modules (e.g
:[17]https://www.ehealth.gov.hk/tc/whats-new/...).
Although the government has developed suitable installation components,
the specific installation and commissioning process and subsequent system
management are unfamiliar and difficult for these agencies that are not
familiar with the interconnected system. Besides, hospitals that have
opened independent clinical management systems also need more efforts to
work out technical problems before uploading data to the eHealth platform
.

In order to explore the government’s latest push for eHealth, here are my
questions for the bureau to answer under the Code on Access to
Information.
1. I did a search on the participation level of private healthcare
hospitals, but only found the name list of private institutions that have
joined eHealth ([18]https://apps11.ehealth.gov.hk/hcp/tc/ ) . To have a
specific idea of the proportion of private hospitals that have joined at
present, I prefer to get the percentage of the private hospitals and
clinics that have joined eHealth. Therefore, can I get the total number of
private hospitals,  clinics and private companies in Hong Kong that are
eligible to join eHealth?  What criteria does a company or a clinic have
to meet in order to be eligible?
2. The government has so far only provided the contact information of the
electronic health record service provider for private medical institutions
to install the eHealth system, but has not provided financial support for
hospitals to hire the provider. In this case, has the bureau received any
applications from private hospitals or clinics for financial support to
get technical services?  
What  is the average cost for a clinic to install and maintain the Clinic
Management System(CMS) ? We understand that the costs would vary depending
on a range of factors. Yet, please provide some estimates/ ballpark
numbers and explain how the numbers were estimated.  
3.I find this “Five Partnership Model”
([19]https://www.ehealth.gov.hk/filemanager/c...
)is useful to understand the development of the eHealth system and think
of Improvement suggestions for eHealth. I hope to get more details about
the fourth model.  
3a. Could you provide more contextual information about these five models?
Under what circumstances were these models proposed and for what purposes?
 
3b. For each of the partnership models, please provide  
1.        The number of partners that the government has been working with
 
2.        reports/ summaries of the partnership projects  
3.        Other documents related to the model
4.        Amount of funding devoted  
5.        Timelines of the projects  
 
4a  Is it possible for the bureau to partner with the Innovation and
Technology Commission who has the Technology Voucher Programme(TVP)to
create a fund that helps small clinics to install and maintain
eHealth-related systems? Please comment on the feasibility of this
proposal.  
4b To what extent does the bureau consider  TVP as a suitable funding
source for small clinics.  
5.  For the PPP programmes, does the bureau expect the private partners to
join eHealth? To what extent could eHealth facilitate the programmes?  
Please answer the two questions regarding the overall PPP programmes and
provide further details with respect to the specific programmes if needed.
 
6. In what ways does the bureau plan to encourage more private
institutions to join eHealth?
In short, I consulted a lot of information and the above questions that I
would be grateful for if the government could help me answer.
We also make the same request through Acessinfo, here are the links:
[20]https://accessinfo.hk/en/request/possibl...
 

[21]https://accessinfo.hk/en/request/possibl...
 
Yours cordially,
LIU Ying
WU Yuchen  
 
From:        Ying Liu <[22][email address]>
To:        FOI requests at Food and Health Bureau
<[23][Food and Health Bureau request email]>,
Date:        07/10/21 09:56 PM
Subject:        Freedom of Information request - Possible ways to
encourage more hospitals to join eHealth

--------------------------------------------------------------------------

Dear Food and Health Bureau,

We are students from Hong Kong Baptist University. Now we are doing
research based on the government program “e-Health Record Sharing System”
and trying to evaluate it and help promote it.

In order to make it more convenient for the staff to answer our questions,
we chose to divide the six questions into two letters and send them to the
bureau. Here is the second letter.

4a  Is it possible for the bureau to partner with the Innovation and
Technology Commission who has the Technology Voucher Programme(TVP)to
create a fund that helps small clinics to install and maintain
eHealth-related systems? Please comment on the feasibility of this
proposal.  

4b To what extent does the bureau consider  TVP as a suitable funding
source for small clinics.  

5.  For the PPP programmes, does the bureau expect the private partners to
join eHealth? To what extent could eHealth facilitate the programmes?

Please answer the two questions regarding the overall PPP programmes and
provide further details with respect to the specific programmes if needed.

6. In what ways does the bureau plan to encourage more private
institutions to join eHealth?

In short, we consulted a lot of information and the above questions that I
would be grateful for if the government could help me answer.

Yours faithfully,

Ying Liu

WU Yuchen

-------------------------------------------------------------------

This is a request under the Code of Access to Information facilitated via
the accessinfo.hk website.

Please use this email address for all replies to this request:
[24][email address]

Is [25][Food and Health Bureau request email] the wrong address for Freedom of Information
requests to Food and Health Bureau? If so, please contact us using this
form:
[26]https://accessinfo.hk/en/change_request/...

Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:
[27]https://accessinfo.hk/en/help/officers

If you find this service useful as an FOI officer, please ask your web
manager to link to us from your organisation's FOI page.

-------------------------------------------------------------------
 
From:        Ying Liu <[28][FOI #835 email]>
To:        FOI requests at Food and Health Bureau
<[29][Food and Health Bureau request email]>,
Date:        07/10/21 09:49 PM
Subject:        Freedom of Information request - Possible ways to
encourage more hospitals to join eHealth

--------------------------------------------------------------------------

Dear Food and Health Bureau,

We are students from Hong Kong Baptist University. Now we are doing
research based on the government program “e-Health Record Sharing System”
and trying to evaluate it and help promote it.

Given the purpose of eHealth which is to provide a territory-wide platform
for healthcare consultation, the participation of private health care
institutions should be further enhanced.

I have found that the main concern of private hospitals or clinics that
have not yet joined the system is technical difficulties for installing
the eHealth modules (e.g
:[30]https://www.ehealth.gov.hk/tc/whats-new/...).
Although the government has developed suitable installation components,
the specific installation and commissioning process and subsequent system
management are unfamiliar and difficult for these agencies that are not
familiar with the interconnected system. Besides, hospitals that have
opened independent clinical management systems also need more efforts to
work out technical problems before uploading data to the eHealth platform
.

In order to explore the government’s latest push for eHealth, here are my
questions for the bureau to answer under the Code on Access to
Information.

1. I did a search on the participation level of private healthcare
hospitals, but only found the name list of private institutions that have
joined eHealth ([31]https://apps11.ehealth.gov.hk/hcp/tc/ ) . To have a
specific idea of the proportion of private hospitals that have joined at
present, I prefer to get the percentage of the private hospitals and
clinics that have joined eHealth. Therefore, can I get the total number of
private hospitals,  clinics and private companies in Hong Kong that are
eligible to join eHealth?  What criteria does a company or a clinic have
to meet in order to be eligible?

2. The government has so far only provided the contact information of the
electronic health record service provider for private medical institutions
to install the eHealth system, but has not provided financial support for
hospitals to hire the provider. In this case, has the bureau received any
applications from private hospitals or clinics for financial support to
get technical services?

What  is the average cost for a clinic to install and maintain the Clinic
Management System(CMS) ? We understand that the costs would vary depending
on a range of factors. Yet, please provide some estimates/ ballpark
numbers and explain how the numbers were estimated.

3.I find this “Five Partnership Model”
([32]https://www.ehealth.gov.hk/filemanager/c...
)is useful to understand the development of the eHealth system and think
of Improvement suggestions for eHealth. I hope to get more details about
the fourth model.

3a. Could you provide more contextual information about these five models?
Under what circumstances were these models proposed and for what purposes?

3b. For each of the partnership models, please provide

a. The number of partners that the government has been working with

b. reports/ summaries of the partnership projects

c. Other documents related to the model

d, Amount of funding devoted

e. Timelines of the projects

Yours faithfully,

Ying Liu

WU Yuchen

-------------------------------------------------------------------

This is a request under the Code of Access to Information facilitated via
the accessinfo.hk website.

Please use this email address for all replies to this request:
[33][FOI #835 email]

Is [34][Food and Health Bureau request email] the wrong address for Freedom of Information
requests to Food and Health Bureau? If so, please contact us using this
form:
[35]https://accessinfo.hk/en/change_request/...

Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:
[36]https://accessinfo.hk/en/help/officers

If you find this service useful as an FOI officer, please ask your web
manager to link to us from your organisation's FOI page.

-------------------------------------------------------------------
 

References

Visible links
1. mailto:[Food and Health Bureau request email]
2. mailto:[email address]
3. mailto:[Food and Health Bureau request email]
4. mailto:[email address]
5. http://accessinfo.hk/
6. https://accessinfo.hk/en/request/possibl...
7. https://accessinfo.hk/en/request/possibl...
8. mailto:[email address]
9. https://www.ehealth.gov.hk/tc/whats-new/...
10. https://apps11.ehealth.gov.hk/hcp/tc/
11. https://www.ehealth.gov.hk/filemanager/c...
12. https://accessinfo.hk/en/request/possibl...
13. https://accessinfo.hk/en/request/possibl...
14. mailto:[email address]
15. mailto:[Food and Health Bureau request email]
16. mailto:[email address]
17. https://www.ehealth.gov.hk/tc/whats-new/...
18. https://apps11.ehealth.gov.hk/hcp/tc/
19. https://www.ehealth.gov.hk/filemanager/c...
20. https://accessinfo.hk/en/request/possibl...
21. https://accessinfo.hk/en/request/possibl...
22. mailto:[email address]
23. mailto:[Food and Health Bureau request email]
24. mailto:[email address]
25. mailto:[Food and Health Bureau request email]
26. https://accessinfo.hk/en/change_request/...
27. https://accessinfo.hk/en/help/officers
28. mailto:[FOI #835 email]
29. mailto:[Food and Health Bureau request email]
30. https://www.ehealth.gov.hk/tc/whats-new/...
31. https://apps11.ehealth.gov.hk/hcp/tc/
32. https://www.ehealth.gov.hk/filemanager/c...
33. mailto:[FOI #835 email]
34. mailto:[Food and Health Bureau request email]
35. https://accessinfo.hk/en/change_request/...
36. https://accessinfo.hk/en/help/officers

食物環境衞生署

Dear LIU Ying and WU Yuchen,
Thank you for your email dated 7 October 2021 enquiring about the
Electronic Health Record Sharing System (eHealth).
Participation of healthcare providers (HCPs) in eHealth is on an
organisational basis.  Healthcare providing organisations with valid and
eligible supporting documents can register with eHealth, including (1)
private hospital; (2) nursing home; (3) medical clinic; (4) dental
company; (5) residential care homes (elderly persons); (6) residential
care homes (persons with disabilities); and (7) specified entity that
engages a Healthcare Professional (HCProf) to perform healthcare at one
premises.  The required supporting documents for registration are listed
at the eHealth website
([1]https://www.ehealth.gov.hk/en/healthcare...).
 Currently, all 13 private hospitals in Hong Kong and about 2 300 other
private HCPs have joined eHealth.
The Clinical Management System (CMS) On-ramp and Chinese Medicine
Information System (CMIS) On-ramp are developed to support HCPs’
administrative operations and management of clinics, and enabling secure
connection to eHealth for sharing of patients’ medical records.  These
systems are free-of-charge for use by HCPs.   For details, please refer to
[2]https://www.ehealth.gov.hk/en/healthcare....
 In case HCPs encounter technical difficulties in viewing and uploading
eHRs, they may contact eHR Registration Office for support and advice
where possible.  Alternatively, if HCPs wish to obtain further
professional assistance, a list of Information Technology Service
Providers (SPs) is published on the eHealth website
([3]https://www.ehealth.gov.hk/en/healthcare...).
 We have not received any applications from private hospitals or clinics
for financial support to get technical services on eHealth.
The “Five Partnership Model” mentioned is five potential forms of
partnerships with private sector subject to further deliberations.  The
latest information on the partnership projects are available at the
eHealth website
([4]https://www.ehealth.gov.hk/en/whats-new/...).
 
HCPs are welcome to apply for funding which they consider eligible and
suitable for them to procure the necessary hardware, software, and
technological services or solutions in order to participate in eHealth,
such as the Technology Voucher Programme under the Innovation and
Technology Commission.
Both patients and HCPs participating in the Public-Private Partnership
(PPP) programmes are required to join eHealth.  With patient’s consent,
their relevant medical records such as clinical data and examination
results will be shared among authorised public and private HCPs at eHealth
which facilitates HCPs to provide continuous care and timely follow-up to
the patients.  
Dovetailing with the progress of the development of eHealth, the eHR
Office has continued to engage various healthcare stakeholders with a view
to encouraging more participation including but not limited to user
forums, engagement meetings, workshops and briefings etc. as appropriate
to solicit their feedback and enquiries, and understand their progress of
eHR adoption and sharing; as well as keep them posted of the latest
development and use of the eHealth.  Besides, we will continue to
publicise through different channels to promote eHealth to the general
public.  
For more details and latest development about eHealth, please visit our
website ([5]www.ehealth.gov.hk).
 
Electronic Health Record Office
Food and Health Bureau

 
From: Enquiry FHB [[6]mailto:[Food and Health Bureau request email]]
Sent: Friday, October 15, 2021 12:46 PM
To: Ying Liu <[7][FOI #835 email]>; Ying Liu
<[8][email address]>
Cc: Simon H WANG <[9][email address]>; Ying LIU
<[10][email address]>
Subject: Re: Freedom of Information request - Possible ways to encourage
more hospitals to join eHealth
 
Dear LIU Ying and WU Yuchen,
 
The Food and Health Bureau (FHB) has received your application under the
Code on Access to Information on 7 October 2021.  Your application is now
under processing.  
 
According to paragraph 1.16 of the Code on Access to Information, you will
be informed of the latest progress of the case separately on or before 27
October 2021.  
 
In the meantime, please contact us by e-mail at [11][Food and Health Bureau request email] if
you have any enquiry.  Thank you.
 
(Miss S MAN)
Food and Health Bureau
 
 
From:        Simon H WANG <[12][email address]>
To:        [13][Food and Health Bureau request email],
Cc:        Ying LIU <[14][email address]>
Date:        07/10/21 10:06 PM
Subject:        Re: Requests on the possible ways to encourage more
hospitals to join eHealth

--------------------------------------------------------------------------

Dear Sir/Madam  
             Please kindly answer our questions by replying to the emails
from [15]accessinfo.hk generated from the two requests below and included
me and Ying LIU in the email loop
[16]https://accessinfo.hk/en/request/possibl...
 

[17]https://accessinfo.hk/en/request/possibl...
 

Cheers
Simon WANG

On Thu, Oct 7, 2021 at 10:01 PM Ying LIU <[18][email address]>
wrote:
Dear Food and Health Bureau staff,

We are students from Hong Kong Baptist University. Now we are doing
research based on the government program “e-Health Record Sharing System”
and trying to evaluate it and help promote it.

Given the purpose of eHealth which is to provide a territory-wide platform
for healthcare consultation, the participation of private health care
institutions should be further enhanced.
I have found that the main concern of private hospitals or clinics that
have not yet joined the system is technical difficulties for installing
the eHealth modules (e.g
:[19]https://www.ehealth.gov.hk/tc/whats-new/...).
Although the government has developed suitable installation components,
the specific installation and commissioning process and subsequent system
management are unfamiliar and difficult for these agencies that are not
familiar with the interconnected system. Besides, hospitals that have
opened independent clinical management systems also need more efforts to
work out technical problems before uploading data to the eHealth platform
.

In order to explore the government’s latest push for eHealth, here are my
questions for the bureau to answer under the Code on Access to
Information.
1. I did a search on the participation level of private healthcare
hospitals, but only found the name list of private institutions that have
joined eHealth ([20]https://apps11.ehealth.gov.hk/hcp/tc/ ) . To have a
specific idea of the proportion of private hospitals that have joined at
present, I prefer to get the percentage of the private hospitals and
clinics that have joined eHealth. Therefore, can I get the total number of
private hospitals,  clinics and private companies in Hong Kong that are
eligible to join eHealth?  What criteria does a company or a clinic have
to meet in order to be eligible?
2. The government has so far only provided the contact information of the
electronic health record service provider for private medical institutions
to install the eHealth system, but has not provided financial support for
hospitals to hire the provider. In this case, has the bureau received any
applications from private hospitals or clinics for financial support to
get technical services?  
What  is the average cost for a clinic to install and maintain the Clinic
Management System(CMS) ? We understand that the costs would vary depending
on a range of factors. Yet, please provide some estimates/ ballpark
numbers and explain how the numbers were estimated.  
3.I find this “Five Partnership Model”
([21]https://www.ehealth.gov.hk/filemanager/c...
)is useful to understand the development of the eHealth system and think
of Improvement suggestions for eHealth. I hope to get more details about
the fourth model.  
3a. Could you provide more contextual information about these five models?
Under what circumstances were these models proposed and for what purposes?
 
3b. For each of the partnership models, please provide  
1.        The number of partners that the government has been working with
 
2.        reports/ summaries of the partnership projects  
3.        Other documents related to the model
4.        Amount of funding devoted  
5.        Timelines of the projects  
4a  Is it possible for the bureau to partner with the Innovation and
Technology Commission who has the Technology Voucher Programme(TVP)to
create a fund that helps small clinics to install and maintain
eHealth-related systems? Please comment on the feasibility of this
proposal.  
4b To what extent does the bureau consider  TVP as a suitable funding
source for small clinics.  
5.  For the PPP programmes, does the bureau expect the private partners to
join eHealth? To what extent could eHealth facilitate the programmes?  
Please answer the two questions regarding the overall PPP programmes and
provide further details with respect to the specific programmes if needed.
 
6. In what ways does the bureau plan to encourage more private
institutions to join eHealth?
In short, I consulted a lot of information and the above questions that I
would be grateful for if the government could help me answer.
We also make the same request through Acessinfo, here are the links:
[22]https://accessinfo.hk/en/request/possibl...
 

[23]https://accessinfo.hk/en/request/possibl...
 

Yours cordially,
LIU Ying
WU Yuchen  

顯示引用部分

Dear Food and Health Bureau staff,

We are students from Hong Kong Baptist University. Now we are doing
research based on the government program “e-Health Record Sharing System”
and trying to evaluate it and help promote it.

Given the purpose of eHealth which is to provide a territory-wide platform
for healthcare consultation, the participation of private health care
institutions should be further enhanced.
I have found that the main concern of private hospitals or clinics that
have not yet joined the system is technical difficulties for installing
the eHealth modules (e.g
:[27]https://www.ehealth.gov.hk/tc/whats-new/...).
Although the government has developed suitable installation components,
the specific installation and commissioning process and subsequent system
management are unfamiliar and difficult for these agencies that are not
familiar with the interconnected system. Besides, hospitals that have
opened independent clinical management systems also need more efforts to
work out technical problems before uploading data to the eHealth platform
.

In order to explore the government’s latest push for eHealth, here are my
questions for the bureau to answer under the Code on Access to
Information.
1. I did a search on the participation level of private healthcare
hospitals, but only found the name list of private institutions that have
joined eHealth ([28]https://apps11.ehealth.gov.hk/hcp/tc/ ) . To have a
specific idea of the proportion of private hospitals that have joined at
present, I prefer to get the percentage of the private hospitals and
clinics that have joined eHealth. Therefore, can I get the total number of
private hospitals,  clinics and private companies in Hong Kong that are
eligible to join eHealth?  What criteria does a company or a clinic have
to meet in order to be eligible?
2. The government has so far only provided the contact information of the
electronic health record service provider for private medical institutions
to install the eHealth system, but has not provided financial support for
hospitals to hire the provider. In this case, has the bureau received any
applications from private hospitals or clinics for financial support to
get technical services?  
What  is the average cost for a clinic to install and maintain the Clinic
Management System(CMS) ? We understand that the costs would vary depending
on a range of factors. Yet, please provide some estimates/ ballpark
numbers and explain how the numbers were estimated.  
3.I find this “Five Partnership Model”
([29]https://www.ehealth.gov.hk/filemanager/c...
)is useful to understand the development of the eHealth system and think
of Improvement suggestions for eHealth. I hope to get more details about
the fourth model.  
3a. Could you provide more contextual information about these five models?
Under what circumstances were these models proposed and for what purposes?
 
3b. For each of the partnership models, please provide  
1.        The number of partners that the government has been working with
 
2.        reports/ summaries of the partnership projects  
3.        Other documents related to the model
4.        Amount of funding devoted  
5.        Timelines of the projects  
4a  Is it possible for the bureau to partner with the Innovation and
Technology Commission who has the Technology Voucher Programme(TVP)to
create a fund that helps small clinics to install and maintain
eHealth-related systems? Please comment on the feasibility of this
proposal.  
4b To what extent does the bureau consider  TVP as a suitable funding
source for small clinics.  
5.  For the PPP programmes, does the bureau expect the private partners to
join eHealth? To what extent could eHealth facilitate the programmes?  
Please answer the two questions regarding the overall PPP programmes and
provide further details with respect to the specific programmes if needed.
 
6. In what ways does the bureau plan to encourage more private
institutions to join eHealth?
In short, I consulted a lot of information and the above questions that I
would be grateful for if the government could help me answer.
We also make the same request through Acessinfo, here are the links:
[30]https://accessinfo.hk/en/request/possibl...
 

[31]https://accessinfo.hk/en/request/possibl...
 

Yours cordially,
LIU Ying
WU Yuchen  
 

From:        Ying Liu <[32][email address]>
To:        FOI requests at Food and Health Bureau
<[33][Food and Health Bureau request email]>,
Date:        07/10/21 09:56 PM
Subject:        Freedom of Information request - Possible ways to
encourage more hospitals to join eHealth

--------------------------------------------------------------------------

Dear Food and Health Bureau,

We are students from Hong Kong Baptist University. Now we are doing
research based on the government program “e-Health Record Sharing System”
and trying to evaluate it and help promote it.

In order to make it more convenient for the staff to answer our questions,
we chose to divide the six questions into two letters and send them to the
bureau. Here is the second letter.

4a  Is it possible for the bureau to partner with the Innovation and
Technology Commission who has the Technology Voucher Programme(TVP)to
create a fund that helps small clinics to install and maintain
eHealth-related systems? Please comment on the feasibility of this
proposal.  

4b To what extent does the bureau consider  TVP as a suitable funding
source for small clinics.  

5.  For the PPP programmes, does the bureau expect the private partners to
join eHealth? To what extent could eHealth facilitate the programmes?

Please answer the two questions regarding the overall PPP programmes and
provide further details with respect to the specific programmes if needed.

6. In what ways does the bureau plan to encourage more private
institutions to join eHealth?

In short, we consulted a lot of information and the above questions that I
would be grateful for if the government could help me answer.

Yours faithfully,

Ying Liu

WU Yuchen

-------------------------------------------------------------------

This is a request under the Code of Access to Information facilitated via
the accessinfo.hk website.

Please use this email address for all replies to this request:

[34][email address]

Is [35][Food and Health Bureau request email] the wrong address for Freedom of Information
requests to Food and Health Bureau? If so, please contact us using this
form:

[36]https://accessinfo.hk/en/change_request/...

Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:

[37]https://accessinfo.hk/en/help/officers

If you find this service useful as an FOI officer, please ask your web
manager to link to us from your organisation's FOI page.

-------------------------------------------------------------------
 
From:        Ying Liu <[38][FOI #835 email]>
To:        FOI requests at Food and Health Bureau
<[39][Food and Health Bureau request email]>,
Date:        07/10/21 09:49 PM
Subject:        Freedom of Information request - Possible ways to
encourage more hospitals to join eHealth

--------------------------------------------------------------------------

Dear Food and Health Bureau,

We are students from Hong Kong Baptist University. Now we are doing
research based on the government program “e-Health Record Sharing System”
and trying to evaluate it and help promote it.

Given the purpose of eHealth which is to provide a territory-wide platform
for healthcare consultation, the participation of private health care
institutions should be further enhanced.

I have found that the main concern of private hospitals or clinics that
have not yet joined the system is technical difficulties for installing
the eHealth modules (e.g
:[40]https://www.ehealth.gov.hk/tc/whats-new/...).
Although the government has developed suitable installation components,
the specific installation and commissioning process and subsequent system
management are unfamiliar and difficult for these agencies that are not
familiar with the interconnected system. Besides, hospitals that have
opened independent clinical management systems also need more efforts to
work out technical problems before uploading data to the eHealth platform
.

In order to explore the government’s latest push for eHealth, here are my
questions for the bureau to answer under the Code on Access to
Information.

1. I did a search on the participation level of private healthcare
hospitals, but only found the name list of private institutions that have
joined eHealth ([41]https://apps11.ehealth.gov.hk/hcp/tc/ ) . To have a
specific idea of the proportion of private hospitals that have joined at
present, I prefer to get the percentage of the private hospitals and
clinics that have joined eHealth. Therefore, can I get the total number of
private hospitals,  clinics and private companies in Hong Kong that are
eligible to join eHealth?  What criteria does a company or a clinic have
to meet in order to be eligible?

2. The government has so far only provided the contact information of the
electronic health record service provider for private medical institutions
to install the eHealth system, but has not provided financial support for
hospitals to hire the provider. In this case, has the bureau received any
applications from private hospitals or clinics for financial support to
get technical services?

What  is the average cost for a clinic to install and maintain the Clinic
Management System(CMS) ? We understand that the costs would vary depending
on a range of factors. Yet, please provide some estimates/ ballpark
numbers and explain how the numbers were estimated.

3.I find this “Five Partnership Model”
([42]https://www.ehealth.gov.hk/filemanager/c...
)is useful to understand the development of the eHealth system and think
of Improvement suggestions for eHealth. I hope to get more details about
the fourth model.

3a. Could you provide more contextual information about these five models?
Under what circumstances were these models proposed and for what purposes?

3b. For each of the partnership models, please provide

a. The number of partners that the government has been working with

b. reports/ summaries of the partnership projects

c. Other documents related to the model

d, Amount of funding devoted

e. Timelines of the projects

Yours faithfully,

Ying Liu

WU Yuchen

-------------------------------------------------------------------

This is a request under the Code of Access to Information facilitated via
the accessinfo.hk website.

Please use this email address for all replies to this request:

[43][FOI #835 email]

Is [44][Food and Health Bureau request email] the wrong address for Freedom of Information
requests to Food and Health Bureau? If so, please contact us using this
form:

[45]https://accessinfo.hk/en/change_request/...

Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:

[46]https://accessinfo.hk/en/help/officers

If you find this service useful as an FOI officer, please ask your web
manager to link to us from your organisation's FOI page.

-------------------------------------------------------------------
 

References

Visible links
1. https://www.ehealth.gov.hk/en/healthcare...
2. https://www.ehealth.gov.hk/en/healthcare...
3. https://www.ehealth.gov.hk/en/healthcare...
4. https://www.ehealth.gov.hk/en/whats-new/...
5. http://www.ehealth.gov.hk/
6. mailto:[Food and Health Bureau request email]
7. mailto:[FOI #835 email]
8. mailto:[email address]
9. mailto:[email address]
10. mailto:[email address]
11. mailto:[Food and Health Bureau request email]
12. mailto:[email address]
13. mailto:[Food and Health Bureau request email]
14. mailto:[email address]
15. http://accessinfo.hk/
16. https://accessinfo.hk/en/request/possibl...
17. https://accessinfo.hk/en/request/possibl...
18. mailto:[email address]
19. https://www.ehealth.gov.hk/tc/whats-new/...
20. https://apps11.ehealth.gov.hk/hcp/tc/
21. https://www.ehealth.gov.hk/filemanager/c...
22. https://accessinfo.hk/en/request/possibl...
23. https://accessinfo.hk/en/request/possibl...
24. mailto:[email address]
25. mailto:[Food and Health Bureau request email]
26. mailto:[email address]
27. https://www.ehealth.gov.hk/tc/whats-new/...
28. https://apps11.ehealth.gov.hk/hcp/tc/
29. https://www.ehealth.gov.hk/filemanager/c...
30. https://accessinfo.hk/en/request/possibl...
31. https://accessinfo.hk/en/request/possibl...
32. mailto:[email address]
33. mailto:[Food and Health Bureau request email]
34. mailto:[email address]
35. mailto:[Food and Health Bureau request email]
36. https://accessinfo.hk/en/change_request/...
37. https://accessinfo.hk/en/help/officers
38. mailto:[FOI #835 email]
39. mailto:[Food and Health Bureau request email]
40. https://www.ehealth.gov.hk/tc/whats-new/...
41. https://apps11.ehealth.gov.hk/hcp/tc/
42. https://www.ehealth.gov.hk/filemanager/c...
43. mailto:[FOI #835 email]
44. mailto:[Food and Health Bureau request email]
45. https://accessinfo.hk/en/change_request/...
46. https://accessinfo.hk/en/help/officers

食物環境衞生署

Dear LIU Ying and WU Yuchen,
Thank you for your email dated 7 October 2021 enquiring about the
Electronic Health Record Sharing System (eHealth).
Participation of healthcare providers (HCPs) in eHealth is on an
organisational basis.  Healthcare providing organisations with valid and
eligible supporting documents can register with eHealth, including (1)
private hospital; (2) nursing home; (3) medical clinic; (4) dental
company; (5) residential care homes (elderly persons); (6) residential
care homes (persons with disabilities); and (7) specified entity that
engages a Healthcare Professional (HCProf) to perform healthcare at one
premises.  The required supporting documents for registration are listed
at the eHealth website
([1]https://www.ehealth.gov.hk/en/healthcare...).
 Currently, all 13 private hospitals in Hong Kong and about 2 300 other
private HCPs have joined eHealth.
The Clinical Management System (CMS) On-ramp and Chinese Medicine
Information System (CMIS) On-ramp are developed to support HCPs’
administrative operations and management of clinics, and enabling secure
connection to eHealth for sharing of patients’ medical records.  These
systems are free-of-charge for use by HCPs.   For details, please refer to
[2]https://www.ehealth.gov.hk/en/healthcare....
 In case HCPs encounter technical difficulties in viewing and uploading
eHRs, they may contact eHR Registration Office for support and advice
where possible.  Alternatively, if HCPs wish to obtain further
professional assistance, a list of Information Technology Service
Providers (SPs) is published on the eHealth website
([3]https://www.ehealth.gov.hk/en/healthcare...).
 We have not received any applications from private hospitals or clinics
for financial support to get technical services on eHealth.
The “Five Partnership Model” mentioned is five potential forms of
partnerships with private sector subject to further deliberations.  The
latest information on the partnership projects are available at the
eHealth website
([4]https://www.ehealth.gov.hk/en/whats-new/...).
 
HCPs are welcome to apply for funding which they consider eligible and
suitable for them to procure the necessary hardware, software, and
technological services or solutions in order to participate in eHealth,
such as the Technology Voucher Programme under the Innovation and
Technology Commission.
Both patients and HCPs participating in the Public-Private Partnership
(PPP) programmes are required to join eHealth.  With patient’s consent,
their relevant medical records such as clinical data and examination
results will be shared among authorised public and private HCPs at eHealth
which facilitates HCPs to provide continuous care and timely follow-up to
the patients.  
Dovetailing with the progress of the development of eHealth, the eHR
Office has continued to engage various healthcare stakeholders with a view
to encouraging more participation including but not limited to user
forums, engagement meetings, workshops and briefings etc. as appropriate
to solicit their feedback and enquiries, and understand their progress of
eHR adoption and sharing; as well as keep them posted of the latest
development and use of the eHealth.  Besides, we will continue to
publicise through different channels to promote eHealth to the general
public.  
For more details and latest development about eHealth, please visit our
website ([5]www.ehealth.gov.hk).
 
Electronic Health Record Office
Food and Health Bureau

 
From: Enquiry FHB [[6]mailto:[Food and Health Bureau request email]]
Sent: Friday, October 15, 2021 12:46 PM
To: Ying Liu <[7][FOI #835 email]>; Ying Liu
<[8][email address]>
Cc: Simon H WANG <[9][email address]>; Ying LIU
<[10][email address]>
Subject: Re: Freedom of Information request - Possible ways to encourage
more hospitals to join eHealth
 
Dear LIU Ying and WU Yuchen,
 
The Food and Health Bureau (FHB) has received your application under the
Code on Access to Information on 7 October 2021.  Your application is now
under processing.  
 
According to paragraph 1.16 of the Code on Access to Information, you will
be informed of the latest progress of the case separately on or before 27
October 2021.  
 
In the meantime, please contact us by e-mail at [11][Food and Health Bureau request email] if
you have any enquiry.  Thank you.
 
(Miss S MAN)
Food and Health Bureau
 
 
From:        Simon H WANG <[12][email address]>
To:        [13][Food and Health Bureau request email],
Cc:        Ying LIU <[14][email address]>
Date:        07/10/21 10:06 PM
Subject:        Re: Requests on the possible ways to encourage more
hospitals to join eHealth

--------------------------------------------------------------------------

Dear Sir/Madam  
             Please kindly answer our questions by replying to the emails
from [15]accessinfo.hk generated from the two requests below and included
me and Ying LIU in the email loop
[16]https://accessinfo.hk/en/request/possibl...
 

[17]https://accessinfo.hk/en/request/possibl...
 

Cheers
Simon WANG

On Thu, Oct 7, 2021 at 10:01 PM Ying LIU <[18][email address]>
wrote:
Dear Food and Health Bureau staff,

We are students from Hong Kong Baptist University. Now we are doing
research based on the government program “e-Health Record Sharing System”
and trying to evaluate it and help promote it.

Given the purpose of eHealth which is to provide a territory-wide platform
for healthcare consultation, the participation of private health care
institutions should be further enhanced.
I have found that the main concern of private hospitals or clinics that
have not yet joined the system is technical difficulties for installing
the eHealth modules (e.g
:[19]https://www.ehealth.gov.hk/tc/whats-new/...).
Although the government has developed suitable installation components,
the specific installation and commissioning process and subsequent system
management are unfamiliar and difficult for these agencies that are not
familiar with the interconnected system. Besides, hospitals that have
opened independent clinical management systems also need more efforts to
work out technical problems before uploading data to the eHealth platform
.

In order to explore the government’s latest push for eHealth, here are my
questions for the bureau to answer under the Code on Access to
Information.
1. I did a search on the participation level of private healthcare
hospitals, but only found the name list of private institutions that have
joined eHealth ([20]https://apps11.ehealth.gov.hk/hcp/tc/ ) . To have a
specific idea of the proportion of private hospitals that have joined at
present, I prefer to get the percentage of the private hospitals and
clinics that have joined eHealth. Therefore, can I get the total number of
private hospitals,  clinics and private companies in Hong Kong that are
eligible to join eHealth?  What criteria does a company or a clinic have
to meet in order to be eligible?
2. The government has so far only provided the contact information of the
electronic health record service provider for private medical institutions
to install the eHealth system, but has not provided financial support for
hospitals to hire the provider. In this case, has the bureau received any
applications from private hospitals or clinics for financial support to
get technical services?  
What  is the average cost for a clinic to install and maintain the Clinic
Management System(CMS) ? We understand that the costs would vary depending
on a range of factors. Yet, please provide some estimates/ ballpark
numbers and explain how the numbers were estimated.  
3.I find this “Five Partnership Model”
([21]https://www.ehealth.gov.hk/filemanager/c...
)is useful to understand the development of the eHealth system and think
of Improvement suggestions for eHealth. I hope to get more details about
the fourth model.  
3a. Could you provide more contextual information about these five models?
Under what circumstances were these models proposed and for what purposes?
 
3b. For each of the partnership models, please provide  
1.        The number of partners that the government has been working with
 
2.        reports/ summaries of the partnership projects  
3.        Other documents related to the model
4.        Amount of funding devoted  
5.        Timelines of the projects  
4a  Is it possible for the bureau to partner with the Innovation and
Technology Commission who has the Technology Voucher Programme(TVP)to
create a fund that helps small clinics to install and maintain
eHealth-related systems? Please comment on the feasibility of this
proposal.  
4b To what extent does the bureau consider  TVP as a suitable funding
source for small clinics.  
5.  For the PPP programmes, does the bureau expect the private partners to
join eHealth? To what extent could eHealth facilitate the programmes?  
Please answer the two questions regarding the overall PPP programmes and
provide further details with respect to the specific programmes if needed.
 
6. In what ways does the bureau plan to encourage more private
institutions to join eHealth?
In short, I consulted a lot of information and the above questions that I
would be grateful for if the government could help me answer.
We also make the same request through Acessinfo, here are the links:
[22]https://accessinfo.hk/en/request/possibl...
 

[23]https://accessinfo.hk/en/request/possibl...
 

Yours cordially,
LIU Ying
WU Yuchen  

顯示引用部分

Dear Food and Health Bureau staff,

We are students from Hong Kong Baptist University. Now we are doing
research based on the government program “e-Health Record Sharing System”
and trying to evaluate it and help promote it.

Given the purpose of eHealth which is to provide a territory-wide platform
for healthcare consultation, the participation of private health care
institutions should be further enhanced.
I have found that the main concern of private hospitals or clinics that
have not yet joined the system is technical difficulties for installing
the eHealth modules (e.g
:[27]https://www.ehealth.gov.hk/tc/whats-new/...).
Although the government has developed suitable installation components,
the specific installation and commissioning process and subsequent system
management are unfamiliar and difficult for these agencies that are not
familiar with the interconnected system. Besides, hospitals that have
opened independent clinical management systems also need more efforts to
work out technical problems before uploading data to the eHealth platform
.

In order to explore the government’s latest push for eHealth, here are my
questions for the bureau to answer under the Code on Access to
Information.
1. I did a search on the participation level of private healthcare
hospitals, but only found the name list of private institutions that have
joined eHealth ([28]https://apps11.ehealth.gov.hk/hcp/tc/ ) . To have a
specific idea of the proportion of private hospitals that have joined at
present, I prefer to get the percentage of the private hospitals and
clinics that have joined eHealth. Therefore, can I get the total number of
private hospitals,  clinics and private companies in Hong Kong that are
eligible to join eHealth?  What criteria does a company or a clinic have
to meet in order to be eligible?
2. The government has so far only provided the contact information of the
electronic health record service provider for private medical institutions
to install the eHealth system, but has not provided financial support for
hospitals to hire the provider. In this case, has the bureau received any
applications from private hospitals or clinics for financial support to
get technical services?  
What  is the average cost for a clinic to install and maintain the Clinic
Management System(CMS) ? We understand that the costs would vary depending
on a range of factors. Yet, please provide some estimates/ ballpark
numbers and explain how the numbers were estimated.  
3.I find this “Five Partnership Model”
([29]https://www.ehealth.gov.hk/filemanager/c...
)is useful to understand the development of the eHealth system and think
of Improvement suggestions for eHealth. I hope to get more details about
the fourth model.  
3a. Could you provide more contextual information about these five models?
Under what circumstances were these models proposed and for what purposes?
 
3b. For each of the partnership models, please provide  
1.        The number of partners that the government has been working with
 
2.        reports/ summaries of the partnership projects  
3.        Other documents related to the model
4.        Amount of funding devoted  
5.        Timelines of the projects  
4a  Is it possible for the bureau to partner with the Innovation and
Technology Commission who has the Technology Voucher Programme(TVP)to
create a fund that helps small clinics to install and maintain
eHealth-related systems? Please comment on the feasibility of this
proposal.  
4b To what extent does the bureau consider  TVP as a suitable funding
source for small clinics.  
5.  For the PPP programmes, does the bureau expect the private partners to
join eHealth? To what extent could eHealth facilitate the programmes?  
Please answer the two questions regarding the overall PPP programmes and
provide further details with respect to the specific programmes if needed.
 
6. In what ways does the bureau plan to encourage more private
institutions to join eHealth?
In short, I consulted a lot of information and the above questions that I
would be grateful for if the government could help me answer.
We also make the same request through Acessinfo, here are the links:
[30]https://accessinfo.hk/en/request/possibl...
 

[31]https://accessinfo.hk/en/request/possibl...
 

Yours cordially,
LIU Ying
WU Yuchen  
 

From:        Ying Liu <[32][email address]>
To:        FOI requests at Food and Health Bureau
<[33][Food and Health Bureau request email]>,
Date:        07/10/21 09:56 PM
Subject:        Freedom of Information request - Possible ways to
encourage more hospitals to join eHealth

--------------------------------------------------------------------------

Dear Food and Health Bureau,

We are students from Hong Kong Baptist University. Now we are doing
research based on the government program “e-Health Record Sharing System”
and trying to evaluate it and help promote it.

In order to make it more convenient for the staff to answer our questions,
we chose to divide the six questions into two letters and send them to the
bureau. Here is the second letter.

4a  Is it possible for the bureau to partner with the Innovation and
Technology Commission who has the Technology Voucher Programme(TVP)to
create a fund that helps small clinics to install and maintain
eHealth-related systems? Please comment on the feasibility of this
proposal.  

4b To what extent does the bureau consider  TVP as a suitable funding
source for small clinics.  

5.  For the PPP programmes, does the bureau expect the private partners to
join eHealth? To what extent could eHealth facilitate the programmes?

Please answer the two questions regarding the overall PPP programmes and
provide further details with respect to the specific programmes if needed.

6. In what ways does the bureau plan to encourage more private
institutions to join eHealth?

In short, we consulted a lot of information and the above questions that I
would be grateful for if the government could help me answer.

Yours faithfully,

Ying Liu

WU Yuchen

-------------------------------------------------------------------

This is a request under the Code of Access to Information facilitated via
the accessinfo.hk website.

Please use this email address for all replies to this request:

[34][email address]

Is [35][Food and Health Bureau request email] the wrong address for Freedom of Information
requests to Food and Health Bureau? If so, please contact us using this
form:

[36]https://accessinfo.hk/en/change_request/...

Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:

[37]https://accessinfo.hk/en/help/officers

If you find this service useful as an FOI officer, please ask your web
manager to link to us from your organisation's FOI page.

-------------------------------------------------------------------
 
From:        Ying Liu <[38][FOI #835 email]>
To:        FOI requests at Food and Health Bureau
<[39][Food and Health Bureau request email]>,
Date:        07/10/21 09:49 PM
Subject:        Freedom of Information request - Possible ways to
encourage more hospitals to join eHealth

--------------------------------------------------------------------------

Dear Food and Health Bureau,

We are students from Hong Kong Baptist University. Now we are doing
research based on the government program “e-Health Record Sharing System”
and trying to evaluate it and help promote it.

Given the purpose of eHealth which is to provide a territory-wide platform
for healthcare consultation, the participation of private health care
institutions should be further enhanced.

I have found that the main concern of private hospitals or clinics that
have not yet joined the system is technical difficulties for installing
the eHealth modules (e.g
:[40]https://www.ehealth.gov.hk/tc/whats-new/...).
Although the government has developed suitable installation components,
the specific installation and commissioning process and subsequent system
management are unfamiliar and difficult for these agencies that are not
familiar with the interconnected system. Besides, hospitals that have
opened independent clinical management systems also need more efforts to
work out technical problems before uploading data to the eHealth platform
.

In order to explore the government’s latest push for eHealth, here are my
questions for the bureau to answer under the Code on Access to
Information.

1. I did a search on the participation level of private healthcare
hospitals, but only found the name list of private institutions that have
joined eHealth ([41]https://apps11.ehealth.gov.hk/hcp/tc/ ) . To have a
specific idea of the proportion of private hospitals that have joined at
present, I prefer to get the percentage of the private hospitals and
clinics that have joined eHealth. Therefore, can I get the total number of
private hospitals,  clinics and private companies in Hong Kong that are
eligible to join eHealth?  What criteria does a company or a clinic have
to meet in order to be eligible?

2. The government has so far only provided the contact information of the
electronic health record service provider for private medical institutions
to install the eHealth system, but has not provided financial support for
hospitals to hire the provider. In this case, has the bureau received any
applications from private hospitals or clinics for financial support to
get technical services?

What  is the average cost for a clinic to install and maintain the Clinic
Management System(CMS) ? We understand that the costs would vary depending
on a range of factors. Yet, please provide some estimates/ ballpark
numbers and explain how the numbers were estimated.

3.I find this “Five Partnership Model”
([42]https://www.ehealth.gov.hk/filemanager/c...
)is useful to understand the development of the eHealth system and think
of Improvement suggestions for eHealth. I hope to get more details about
the fourth model.

3a. Could you provide more contextual information about these five models?
Under what circumstances were these models proposed and for what purposes?

3b. For each of the partnership models, please provide

a. The number of partners that the government has been working with

b. reports/ summaries of the partnership projects

c. Other documents related to the model

d, Amount of funding devoted

e. Timelines of the projects

Yours faithfully,

Ying Liu

WU Yuchen

-------------------------------------------------------------------

This is a request under the Code of Access to Information facilitated via
the accessinfo.hk website.

Please use this email address for all replies to this request:

[43][FOI #835 email]

Is [44][Food and Health Bureau request email] the wrong address for Freedom of Information
requests to Food and Health Bureau? If so, please contact us using this
form:

[45]https://accessinfo.hk/en/change_request/...

Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:

[46]https://accessinfo.hk/en/help/officers

If you find this service useful as an FOI officer, please ask your web
manager to link to us from your organisation's FOI page.

-------------------------------------------------------------------
 

References

Visible links
1. https://www.ehealth.gov.hk/en/healthcare...
2. https://www.ehealth.gov.hk/en/healthcare...
3. https://www.ehealth.gov.hk/en/healthcare...
4. https://www.ehealth.gov.hk/en/whats-new/...
5. http://www.ehealth.gov.hk/
6. mailto:[Food and Health Bureau request email]
7. mailto:[FOI #835 email]
8. mailto:[email address]
9. mailto:[email address]
10. mailto:[email address]
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14. mailto:[email address]
15. http://accessinfo.hk/
16. https://accessinfo.hk/en/request/possibl...
17. https://accessinfo.hk/en/request/possibl...
18. mailto:[email address]
19. https://www.ehealth.gov.hk/tc/whats-new/...
20. https://apps11.ehealth.gov.hk/hcp/tc/
21. https://www.ehealth.gov.hk/filemanager/c...
22. https://accessinfo.hk/en/request/possibl...
23. https://accessinfo.hk/en/request/possibl...
24. mailto:[email address]
25. mailto:[Food and Health Bureau request email]
26. mailto:[email address]
27. https://www.ehealth.gov.hk/tc/whats-new/...
28. https://apps11.ehealth.gov.hk/hcp/tc/
29. https://www.ehealth.gov.hk/filemanager/c...
30. https://accessinfo.hk/en/request/possibl...
31. https://accessinfo.hk/en/request/possibl...
32. mailto:[email address]
33. mailto:[Food and Health Bureau request email]
34. mailto:[email address]
35. mailto:[Food and Health Bureau request email]
36. https://accessinfo.hk/en/change_request/...
37. https://accessinfo.hk/en/help/officers
38. mailto:[FOI #835 email]
39. mailto:[Food and Health Bureau request email]
40. https://www.ehealth.gov.hk/tc/whats-new/...
41. https://apps11.ehealth.gov.hk/hcp/tc/
42. https://www.ehealth.gov.hk/filemanager/c...
43. mailto:[FOI #835 email]
44. mailto:[Food and Health Bureau request email]
45. https://accessinfo.hk/en/change_request/...
46. https://accessinfo.hk/en/help/officers

We don't know whether the most recent response to this request contains information or not – if you are Ying Liu please sign in and let everyone know.