Dear Sir/ Madam,

Thank you for your application for access to information of 12.5.2022. The
requested information is attached below for your reference.

(See attached file: Procedures in handling public complaints.pdf)

If we can be of any assistance in the future, please feel free to contact
us again.

Regards,
Ms Tracy LI
for Director of Housing

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From: "Bonnie Ho" <[FOI #1098 email]>
To: "FOI requests at Housing Department"
<[Housing Department request email]>
Date: 12/05/2022 14:23
Subject: Freedom of Information request - Procedures in Handling Public
Complaints

Dear Housing Department,

I would like to know about Housing Authority/Housing Department's
procedures in handling public complaint. Appreciate if you would let me
know how I might access to relevant information.

Yours faithfully,

Ho Hoi Ting

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