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Same names for different bus stops

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Dear Transport Department,
As a concerned citizen of Hong Kong, I am investigating the issue of same names for different bus stops. Here are the questions for the department to answer under the Code on Access to Information:

1. What is the process of naming a bus stop? Who are usually involved and who make the decisions?

2. How many bus stops are there in the city? Please provide a list in Excel if available. Such data should be shared via data.gov.hk

3. I found that quite a number of bus stops for KMB 272A share the same names because they are on the two sides of a street. Please provide a list of such cases in Hong Kong- the names shared by two bus stops, relevant bus routes and the locations of these bus stops in an excel file.

4. Who decided to use the same names for different bus stops? Who approved these deicsions? These people must be held accountable for their poor judgement.

5. To what extent is it feasible to change the names of the bus stops so each bus stop has a distinct name? What are the procedures for a bus stop to be renamed?

Thanks in advance for your help.

Yours sincerely,
Dr Simon Wang, Ph.D., FHEA
Lecturer in English
Language Centre
Hong Kong Baptist University
Kowloon Tong, Hong Kong
Phone: (852) 34117044
http://lc.hkbu.edu.hk/staff_simon.php
Writing for the Public Project

11/07/2021

Subject: Freedom of Information request - Same names for different bus stops (Case Ref: 3-6805325819)

Dear Simon,

Thank you for your email to the Transport Department dated 10/07/2021. Please note that the enquiries and complaints made to the e-mail box "[Transport Department request email]", telephone hotline "2804 2600" and fax hotline "2804 2652" of Transport Department is received by 1823 of the Government.

We have referred your case to the Transport Department. You will be informed of the outcome as soon as possible.

If you have any enquiries, please contact us.

Best regards,
Chris Hung
Customer Service Officer
1823

Tel: 1823
Fax: 2760 1823
Email: [email address]

Service Disclaimer: www.1823.gov.hk/di.shtm
In view of the latest development of the COVID-19 epidemic, 1823 now accords priority to calls related to the epidemic and environmental hygiene issues, and the waiting or processing time for other calls and enquiries and complaints from written channels may be lengthened.

13/07/2021

Dear Simon,

Subject:Freedom of Information request - Same names for different bus stops (Case Ref: 3-6805325819)

Please be informed that your case has been acknowledged by the Transport Department. Appropriate follow up action will be taken.

If you have any enquiries, please contact us.

Best regards,
Joseph Wong
Customer Service Officer
1823

Tel: 1823
Fax: 2760 1823
Email: [email address]

Service Disclaimer: www.1823.gov.hk/di.shtm
In view of the latest development of the COVID-19 epidemic, 1823 now accords priority to calls related to the epidemic and environmental hygiene issues, and the waiting or processing time for other calls and enquiries and complaints from written channels may be lengthened.

Dorothy Shuk Kwan CHIM, 運輸署

Dear Mr Wang,

Our department has received your request for access to information dated
10.7.2021.  Your application is now under processing.  According to
paragraph 1.16 of the Code on Access to Information, our department will
inform you of the latest progress of the case separately on or before
30.7.2021.  You may note that case no. 238/21 is assigned to your request.

In the meantime, if you have any enquiry, please contact me at 3842 5574.

Yours sincerely,

Miss Dorothy Chim
for Commissioner for Transport

顯示引用部分

Dorothy Shuk Kwan CHIM, 運輸署

Dear Mr Wang,

I refer to your email dated 10.7.2021.  Our reply to your request is as
follows.

For Q1, 4 and 5
The naming of a bus stop is determined by the relevant franchised bus
company taking into account factors such as its geographical environment,
nearby landmarks and usual naming by passengers.  If the name of a bus
stop causes confusion to passengers, we will request the relevant
franchised bus company to review the name of the bus stop.

For Q2 and 3
The data required has been uploaded to DATA.GOV.HK.  Please refer to the
hyperlink below for your reference -
[1]https://data.gov.hk/tc-data/dataset/hk-t...

Thank you.

Yours sincerely,

Miss Dorothy Chim
for Commissioner for Transport

顯示引用部分

Dear Miss CHIM,
Please kindly answer questions 3 and 5 directly. Thank you.
Yours sincerely,
Simon Wang

Dorothy Shuk Kwan CHIM, 運輸署

Dear Mr Wang,

I refer to your email dated 2.8.2021.  Our reply is as follows.

For Q3
We do not have a separate inventory for bus stops sharing the same names
due to locating on the two sides of a street.

For Q5
When considering whether to rename a bus stop, we are more concerned on
the need of renaming, as opposed to its feasibility.  If we receive
suggestions that the name of a bus stop causes confusion to passengers, we
will request the relevant franchised bus company to review the name of the
bus stop.  The naming of a bus stop is determined by the relevant
franchised bus company taking into account factors such as its
geographical location, nearby landmarks and usual local reference by
passengers.  If needed, we would provide comments as appropriate.

Thank you.

Yours sincerely,

Miss Dorothy Chim
for Commissioner for Transport

From:        Simon Wang <[FOI #695 email]>
To:        Dorothy Shuk Kwan CHIM <[email address]>
Date:        02.08.2021 20:59
Subject:        Internal review of Freedom of Information request - Same
names for different bus stops
       

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Dear Miss CHIM,
         Please kindly answer questions  3 and 5 directly. Thank you.
Yours sincerely,
Simon Wang

顯示引用部分

We don't know whether the most recent response to this request contains information or not – if you are Simon Wang please sign in and let everyone know.