30/12/2021

Subject:公開資料 request - Update on Prohibited public roads for learner drivers (Case Ref: 3-7043592935)

Dear Kelvin,

Thank you for your email to the Transport Department dated 29/12/2021. Please note that the enquiries and complaints made to the e-mail box "[Transport Department request email]", telephone hotline "2804 2600" and fax hotline "2804 2652" of Transport Department is received by 1823 of the Government.

We have referred your case to the Transport Department. You will be informed of the outcome as soon as possible.

If you have any enquiries, please contact us.

Best regards,
Jason Lam
Customer Service Officer
1823

Tel: 1823
Fax: 2760 1823
Email: [email address]

Service Disclaimer: www.1823.gov.hk/di.shtm
In view of the latest development of the COVID-19 epidemic, 1823 now accords priority to calls related to the epidemic and environmental hygiene issues, and the waiting or processing time for other calls and enquiries and complaints from written channels may be lengthened.

31/12/2021

Dear Kelvin,

Subject:公開資料 request - Update on Prohibited public roads for learner drivers (Case Ref: 3-7043592935)

Please be informed that your case has been acknowledged by the Transport Department. Appropriate follow up action will be taken.

If you have any enquiries, please contact us.

Best regards,
Valerie Yu
Customer Service Officer
1823

Tel: 1823
Fax: 2760 1823
Email: [email address]

Service Disclaimer: www.1823.gov.hk/di.shtm
In view of the latest development of the COVID-19 epidemic, 1823 now accords priority to calls related to the epidemic and environmental hygiene issues, and the waiting or processing time for other calls and enquiries and complaints from written channels may be lengthened.

WONG先生︰

就你2021年12月29日的索取資料申請，本署現回覆如下：

有關車輛限制區域的相關資料已上載於本署的「香港出行易」網站，網址為
[1]https://www.hkemobility.gov.hk/tc/route-... ，你亦可以使用「香港
出行易」流動應用程式，並通過路線搜尋查詢駕駛路線及沿途的交通資訊。

謝謝。

運輸署署長
(盧銳代行)

From:        "Kelvin Wong" <[FOI #943 email]>
To:        "公開資料 requests at 運輸署" <[Transport Department request email]>
Date:        29.12.2021 09:59
Subject:        公開資料 request - Update on Prohibited public roads for
learner drivers
       

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Dear Transportation Department,

Regarding your response to the request "Prohibited public roads for
learner drivers" posted on July 3rd 2018 (link attached below), could you
provide an updated version in Chinese please? Thanks.

[2]https://accessinfo.hk/en/request/prohibi...

Regards,
Kelvin Wong

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This is a request under the Code of Access to Information facilitated via
the accessinfo.hk website.

請將此電子郵件地址用於對此請求的所有回复：
[FOI #943 email]

Is [Transport Department request email] the wrong address for 公開資料 requests to 運輸署? If
so, please contact us using this form:
[3]https://accessinfo.hk/zh_HK/change_reque...

免責聲明：本訊息及其後的回應將會在網上公開。以下是我們的私隱及版權政策：
[4]https://accessinfo.hk/zh_HK/help/officers

如果您認為此服務對於資訊詢問自由權（FOI）官員很有用，請讓您的網絡管理員從
您組織的FOI頁面鏈接到我們。

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References

Visible links
1. https://www.hkemobility.gov.hk/tc/route-...
2. https://accessinfo.hk/en/request/prohibi...
3. https://accessinfo.hk/zh_HK/change_reque...
4. https://accessinfo.hk/zh_HK/help/officers

Dear Mr WONG,

Referring to the suggestion on HKeMobility in your email dated 6 Jan 2022,
please find our reply as follows:

The point-to-point driving route search function of HKeMobility enables
users to select the shortest distance, shortest tavelling time or the
lowest toll driving route a specific location to the destination.
 HKeMobility (website) also provides details of vehicle
restrictions/prohibitions and real-time traffic information, including
speed map panels, cross-harbour journey times, CCTV snapshots and traffic
speed, along the driving routes during pre-trip planning.

To obtain an alternative route bypassing a certain road in HKeMobility
(website), the user can right-click on the road and choose to avoid it
during the driving route search.  Please access the HKeMobility (website)
at [1]https://www.hkemobility.gov.hk/.  For details, please refer to the
screen capture below:

Please contact me if you have further queries.  Thank you.

Regards,
Tommy Tam
E/SM42, Smart Mobility Division
Transport Department
Tel.: 3842 6235

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