Policies and Regulatory Oversight on Transaction Fees for Charitable E-payments
Simon Wang根據公開資料要求香港金融管理局披露資料
Dear Access to Information Officer,
Under the Code on Access to Information, I would like to request information concerning the regulatory oversight of Stored Value Facility (SVF) licensees (such as Octopus, AlipayHK, WeChat Pay, and PayMe) regarding transaction and administrative fees levied on charitable donations.
Recent news reports indicate that the administrative fees associated with mobile payment platforms are a significant barrier for Non-Governmental Organizations (NGOs) attempting to digitize their “Flag Day” fundraising.
Please provide:
1. Copies of any guidelines, circulars, or policy documents issued by the HKMA to SVF licensees encouraging or requiring them to waive or reduce transaction fees and setup costs for government-approved charitable fundraising activities (such as SWD-approved Flag Days).
2. Records of any formal meetings, working groups, or ongoing discussions held between the HKMA and major SVF operators in the past 3 years regarding the facilitation of low-cost or fee-free electronic payment infrastructure for the charitable sector.
If no such guidelines exist or no such formal discussions have taken place, please kindly state this fact. Thank you for your assistance.
Yours faithfully,
Simon Wang
This is to acknowledge receipt of your message. We shall reply to you,
where appropriate, as soon as possible. To ensure our service quality, all
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dial in or we call you back. We will not disclose personal information
about you to anyone outside the Hong Kong Monetary Authority unless
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。) 香港金融管理局
Dear Simon,
Thank you for your email dated 3 August 2026. Please note that your
enquiry is being handled. According to paragraph 1.16 of the "Code on
Access to Information", we will inform you the progress on or before 23
August 2026.
Best regards,
Sharon Chu
Access to Information Officer
Hong Kong Monetary Authority
-----Original Message-----
From: [1][ATI #1605 email]
<[2][ATI #1605 email]>
Sent: Monday, August 3, 2026 11:18 AM
To: Public Enquiry/HKMA <[3][Hong Kong Monetary Authority request email]>
Subject: Access to Information request - Policies and Regulatory Oversight
on Transaction Fees for Charitable E-payments
Dear Access to Information Officer,
Under the Code on Access to Information, I would like to request
information concerning the regulatory oversight of Stored Value Facility
(SVF) licensees (such as Octopus, AlipayHK, WeChat Pay, and PayMe)
regarding transaction and administrative fees levied on charitable
donations.
Recent news reports indicate that the administrative fees associated with
mobile payment platforms are a significant barrier for Non-Governmental
Organizations (NGOs) attempting to digitize their “Flag Day” fundraising.
Please provide:
1. Copies of any guidelines, circulars, or policy documents issued by the
HKMA to SVF licensees encouraging or requiring them to waive or reduce
transaction fees and setup costs for government-approved charitable
fundraising activities (such as SWD-approved Flag Days).
2. Records of any formal meetings, working groups, or ongoing discussions
held between the HKMA and major SVF operators in the past 3 years
regarding the facilitation of low-cost or fee-free electronic payment
infrastructure for the charitable sector.
If no such guidelines exist or no such formal discussions have taken
place, please kindly state this fact. Thank you for your assistance.
Yours faithfully,
Simon Wang
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Dear Simon,
We refer to your email dated 3 August 2026, with reference to the Code on
Access to Information (“Code”), requesting the Hong Kong Monetary
Authority (“HKMA”) to provide certain information concerning the fees and
costs charged by the Stored Value Facility (“SVF”) licensees on charitable
institutions; and our interim reply to you dated 12 August 2026.
Your request is rejected by the HKMA pursuant to paragraph 1.14 of the
Code, as the HKMA has not published guidelines, circulars, or policy
documents, or held any formal meetings, working groups or ongoing
discussions with SVF licensees, encouraging or requiring them to waive or
reduce transaction fees and setup costs for government-approved charitable
fundraising activities to date.
That said, the HKMA requires SVF licensees to set out and explain clearly
applicable fees and charges of their services and products, which are
determined by the licensees independently, to the relevant users and
merchants. If you remain interested in understanding the specific fees and
costs charged by the SVF licensees on charitable institutions, please
contact the individual SVF licensees accordingly.
You may also take note of paragraphs 1.25 and 1.26 of the Code regarding
request for an internal review or complaint to the Ombudsman.
Best regards,
Sharon Chu
Access to Information Officer
Hong Kong Monetary Authority
-----Original Message-----
From: [1][ATI #1605 email]
<[2][ATI #1605 email]>
Sent: Monday, August 3, 2026 11:18 AM
To: Public Enquiry/HKMA <[3][Hong Kong Monetary Authority request email]>
Subject: Access to Information request - Policies and Regulatory Oversight
on Transaction Fees for Charitable E-payments
Dear Access to Information Officer,
Under the Code on Access to Information, I would like to request
information concerning the regulatory oversight of Stored Value Facility
(SVF) licensees (such as Octopus, AlipayHK, WeChat Pay, and PayMe)
regarding transaction and administrative fees levied on charitable
donations.
Recent news reports indicate that the administrative fees associated with
mobile payment platforms are a significant barrier for Non-Governmental
Organizations (NGOs) attempting to digitize their “Flag Day” fundraising.
Please provide:
1. Copies of any guidelines, circulars, or policy documents issued by the
HKMA to SVF licensees encouraging or requiring them to waive or reduce
transaction fees and setup costs for government-approved charitable
fundraising activities (such as SWD-approved Flag Days).
2. Records of any formal meetings, working groups, or ongoing discussions
held between the HKMA and major SVF operators in the past 3 years
regarding the facilitation of low-cost or fee-free electronic payment
infrastructure for the charitable sector.
If no such guidelines exist or no such formal discussions have taken
place, please kindly state this fact. Thank you for your assistance.
Yours faithfully,
Simon Wang
-------------------------------------------------------------------
Please use this email address for all replies to this request:
[4][ATI #1605 email]
Is [5][Hong Kong Monetary Authority request email] the wrong address for Access to
Information requests to Hong Kong Monetary Authority? If so, please
contact us using this form:
[6]https://accessinfo.hk/change_request/new...
Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:
[7]https://accessinfo.hk/help/officers
If you find this service useful as an ATI officer, please ask your web
manager to link to us from your organisation's ATI page.
-------------------------------------------------------------------
References
Visible links
1. mailto:[ATI #1605 email]
2. mailto:[ATI #1605 email]
3. mailto:[Hong Kong Monetary Authority request email]
4. mailto:[ATI #1605 email]
5. mailto:[Hong Kong Monetary Authority request email]
6. https://accessinfo.hk/change_request/new...
7. https://accessinfo.hk/help/officers