Requests similar to 'Procedures in Handling Public Complaints' (page 10)

Dear Kwong Chan,         I refer to your email of 24 February 2019 to the Chief Executive’s Office requesting for an internal review of your earlier...
I would like to appeal the accessinfo request I made to the AFCD regarding providing a list of all the licensed ivory dealers in Hong Kong, alongside d...
I would like to appeal the accessinfo request I made to the AFCD regarding providing a list of all the licensed ivory dealers in Hong Kong, alongside d...
I would like to appeal the accessinfo request I made to the AFCD regarding providing a list of all the licensed ivory dealers in Hong Kong, alongside d...
Complaints/suggestions about taxi services
Response by Transport Department to Zoya Zhao on .

Successful

08/10/2017 Subject:Freedom of Information request - Complaints/suggestions about taxi services (Case Ref: 2-4269092880) Dear Sir/Madam, Thank you fo...
Shapefile of franchised buses routes
Response by Transport Department to Brian Leung on .

Information not held

07/10/2017 Subject:Freedom of Information request - Shapefile of franchised buses routes (Case Ref: 2-4268494341) Dear Brian, Thank you for your ema...
Traffic accidents happened in HK
Response by Transport Department to Lisa on .

Partially successful

16/10/2017 Subject:Freedom of Information request - Traffic accidents happened in HK (Case Ref: 2-4281104086) Dear Lisa, Thank you for your email to...
20/01/2018 Subject:Freedom of Information request - The operational data of the franchised bus companies (Case Ref: 2-4443039642) Dear Kusy, Thank y...
Permit held by the vehicle "FS"
Response by Transport Department to C.C. Kan on .

Partially successful

13/05/2018 Subject:Freedom of Information request - Permit held by the vehicle "FS" (Case Ref: 2-4568144752) Dear Sir/Madam, Thank you for your emai...
Transport Planning & Design Manual (TPDM)
Response by Transport Department to C.C. Kan on .

Successful

17/05/2018 Subject:Freedom of Information request - Transport Planning & Design Manual (TPDM) (Case Ref: 2-4574511755) Dear Mr Kan, Thank you for yo...
30/06/2018 Subject:Freedom of Information request - Request all EXIT access of HK MTR stations location geomap data including Lat/Lon (Case Ref: 2-463...
Policies regarding the regulation of money lenders
Request sent to Companies Registry by Charlie Yeung on .

Awaiting internal review

1. I would like to obtain documents (i.e. policies, procedures, manuals, specific references to legislations) clarifying your office's obligations and...
1. I would like to obtain information (i.e. policies, procedures, manuals, specific references to legislations) clarifying your office's obligations an...
Current traffic light system in Hong Kong
Response by Transport Department to Zoey Tsang on .

Partially successful

26/10/2018 Subject:Freedom of Information request - Current traffic light system in Hong Kong (Case Ref: 2-4838813847) Dear Sir/Madam, Thank you for...
Current traffic light system in Hong Kong
Response by Transport Department to Zoey Tsang on .

Successful

27/12/2018 Subject:Freedom of Information request - Current traffic light system in Hong Kong (Case Ref: 2-4962077493) Dear Zoey, Thank you for your...
TPDM
Response by Transport Department to David Lam on .

Awaiting classification

因應疫情的嚴峻情況,1823現時只提供有限度服務,以便更集中處理與疫情及環境衛生有關的來電,其他來電的輪候時間可能會較長。此外,1823會暫停處理經電郵、手機應用程式、電子表格及短訊等途徑提交的查詢及投訴,直至另行通告為止。有關1823參與部門的資訊,請參閱相關的網頁及常見問題 (https://ww...
Covid 19 Fifth Wave Deaths
Response by Hospital Authority to Allyson van de Pol on .

Long overdue

Dear Allyson van de Pol, Code on Access to Information Re: Application No. 29/2022         Please find our reply on your requested information unde...
Dear Allyson van de Pol, Code on Access to Information Re: Application No. DH DO/1-10/1 Pt 2 8/2021 Having received your first enquiry on 1 June 2...
Filing USM claims in immigration detention
Request sent to Immigration Department by H. Y. Fung on .

Partially successful

I am writing to make an information request regarding immigration detainees who file USM claims within detention. May I know, 1) How does a person i...
Legal aid appeals
Internal review request sent to Legal Aid Department by Raymond Wong on .

Partially successful

Please pass this on to the person who conducts Freedom of Information reviews. I am writing to request an internal review of Legal Aid Department's h...
Adjournments in legal aid appeals
Internal review request sent to Legal Aid Department by Raymond Wong on .

Information not held

Please pass this on to the person who conducts Freedom of Information reviews. I am writing to request an internal review of Legal Aid Department's h...
Adjournments in legal aid appeals for JR of the TCAB’s decisions
Internal review request sent to Legal Aid Department by Raymond Wong on .

Information not held

Please pass this on to the person who conducts Freedom of Information reviews. I am writing to request an internal review of Legal Aid Department's h...
Legal aid appeals for JR of the TCAB’s decisions
Internal review request sent to Legal Aid Department by Raymond Wong on .

Information not held

Please pass this on to the person who conducts Freedom of Information reviews. I am writing to request an internal review of Legal Aid Department's h...
Dear Jessica Alam, Thanks for your email of 20 July 2021. Regarding your access to information request on the caption subject, you may wish to not...
I am writing to make a data access request regarding the number of complaints received in relation to immigration detention at Ma Tau Kok Detention Cen...