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data of eHealth app in health management

Liang Doris made this Freedom of Information request to Food and Health Bureau

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

We're waiting for Liang Doris to read recent responses and update the status.

Dear Food and Health Bureau

This is a student study group from Baptist University taking a General Education course for undergraduates in which students investigate various government policies and projects. Our team is doing the project related to the health management function in e-Health application.

We found that the app 醫健通 cannot import users’ physical data(blood pressure/ blood glucose/blood lipid) automatically. For this purpose, e-Health may need more data like blood pressure and glucose records.
1.Have these records been shared in e-Health? If not, is it technically feasible to share the records in e-Health?
2.If the records are part of the eHealth, are they accessible to patients through the e-
3.Health app and the health management module?
4.What plans does the eHealth development team have to share the records through eHealth with doctors and the app with patients?
The current version of health management may give a diagram to users according to their blood pressure and blood glucose.
1.How the reports based on blood pressure and blood glucose are generated?
Please provide info about the algorithm and some report samples
1.How can the reports inform the patients on health management?
2.Is this health management module mainly for diabetes patients or patients of other conditions?
3.Will the reports be saved in eHealth and shared with the doctors?
4.Will the system be able to detect the cases that require the intervention of doctors and alert the patients accordingly?
We’d like to explore how the app could import records automatically from third-party health apps and health devices.
1.Does the app allow automatic import of health records from third-party app such as Huawei sports health which is the third application for personalized care?
2.Does the eHealth team plan to develop such features in the near future? If so please provide more information.
3.Does the app allow automatic import of health records from monitoring devices For example, Apple care can get users’ health status through Apple watch?

It seems that info available on the page is for the patients with general health conditions without personalization based on the specific conditions (e.g. info for type 2 diabetes patients).
1.Does the FHB plan to offer more personalized health info in the near future?
2.Does the FHB plan to develop a health information module within the app?

Thanks in advance for your assistance
Your sincerely
undergraduate student Z.jiayi
Hong Kong Baptist University
Kowloon Tong, Hong Kong

Food and Health Bureau

----- Forwarded by Enquiry FHB/FHB/HKSARG on 11/10/21 02:40 PM -----

From:        Enquiry FHB/FHB/HKSARG
To:        [電郵地址],
[電郵地址], Liang Doris
[[1]mailto:[電郵地址]], Liang Doris
[[2]mailto:[索取資料要求電郵#819]],
Date:        11/10/21 02:39 PM
Subject:        Re: Freedom of Information request - health management
function in e-Health application

--------------------------------------------------------------------------

Dear Z. Jiayi,
 
The Food and Health Bureau (FHB) has received your application under the
Code on Access to Information on 3 October 2021.  Your application is now
under processing.  
 
According to paragraph 1.16 of the Code on Access to Information, you will
be informed of the latest progress of the case separately on or before 22
October 2021.  
 
In the meantime, please contact us by e-mail at [3][電郵地址] if
you have any enquiry.  Thank you.
 
(Miss S MAN)
Food and Health Bureau

 
From: Liang Doris [[4]mailto:[索取資料要求電郵#819]]
Sent: Sunday, October 3, 2021 8:54 PM
To: Kevonny MY TO/FHB <[5][食物環境衞生署供索取資料的電郵]>
Subject: 公開資料 request - data of eHealth app in health management

Dear Food and Health Bureau

This is a student study group from Baptist University taking a General
Education course for undergraduates in which students investigate various
government policies and projects. Our team is doing the project related to
the health management function in e-Health application.

We found that the app 醫健通 cannot import users’ physical data(blood
pressure/ blood glucose/blood lipid) automatically. For this purpose,
e-Health may need more data like blood pressure and glucose records.

       1.Have these records been shared in e-Health? If not, is it
technically feasible to share the records in e-Health?

       2.If the records are part of the eHealth, are they accessible to
patients through the e-

       3.Health app and the health management module?

       4.What plans does the eHealth development team have to share the
records through eHealth with doctors and the app with patients?

       The current version of health management may give a diagram to
users according to their blood pressure and blood glucose.

       1.How the reports based on blood pressure and blood glucose are
generated?

       Please provide info about the algorithm and some report samples

       1.How can the reports inform the patients on health management?

       2.Is this health management module mainly for diabetes patients or
patients of other conditions?

       3.Will the reports be saved in eHealth and shared with the doctors?

       4.Will the system be able to detect the cases that require the
intervention of doctors and alert the patients accordingly?

       We’d like to explore how the app could import records automatically
from third-party health apps and health devices.

       1.Does the app allow automatic import of health records from
third-party app such as Huawei sports health which is the third
application for personalized care?

       2.Does the eHealth team plan to develop such features in the near
future? If so please provide more information.

       3.Does the app allow automatic import of health records from
monitoring devices For example, Apple care can get users’ health status
through Apple watch?

It seems that info available on the page is for the patients with general
health conditions without personalization based on the specific conditions
(e.g. info for type 2 diabetes patients).

        1.Does the FHB plan to offer more personalized health info in the
near future?

        2.Does the FHB plan to develop a health information module within
the app?

Thanks in advance for your assistance

Your sincerely

undergraduate student   Z.jiayi

Hong Kong Baptist University

Kowloon Tong, Hong Kong

-------------------------------------------------------------------

This is a request under the Code of Access to Information facilitated via
the accessinfo.hk website.

請將此電子郵件地址用於對此請求的所有回复:
[6][索取資料要求電郵#819]

Is [7][食物環境衞生署供索取資料的電郵] the wrong address for 公開資料 requests to 食物環境
衞生署? If so, please contact us using this form:
[8]https://accessinfo.hk/zh_HK/change_reque...

免責聲明:本訊息及其後的回應將會在網上公開。以下是我們的私隱及版權政策:
[9]https://accessinfo.hk/zh_HK/help/officers

如果您認為此服務對於資訊詢問自由權(FOI)官員很有用,請讓您的網絡管理員從
您組織的FOI頁面鏈接到我們。

-------------------------------------------------------------------
 

From: Liang Doris [[10]mailto:[電郵地址]]
Sent: Sunday, October 3, 2021 8:51 PM
To: Kevonny MY TO/FHB <[11][食物環境衞生署供索取資料的電郵]>
Subject: 公開資料 request - data of eHealth app in health management

Dear Food and Health Bureau

This is a student study group from Baptist University taking a General
Education course for undergraduates in which students investigate various
government policies and projects. Our team is doing the project related to
the health management function in e-Health application.

We want to know more about the usage of the e-Health app. Could you
provide the following data?

       1.When was the app first available?    

       2.The total number of users who downloaded the e-Health app

       3.The monthly active users of the app (please provide the monthly
figures since the launch of the app)

       4.The average number of times the app per month was used by active
users (excluding those who do not use the app in a particular month)

       Also, we want to know more about the current use of the health
management module of the eHealth app

       1.Total no. of times of blood pressure records that were uploaded
by the users and the

       2.no. of users who uploaded the records (please monthly figure

       3.Total no. of times of blood glucose records that were uploaded by
the users and the no. of users who uploaded the records (please monthly
figure

Thanks in advance for your assistance

Your sincerely

undergraduate student   Z. jiayi

Hong Kong Baptist University

Kowloon Tong, Hong Kong

-------------------------------------------------------------------

This is a request under the Code of Access to Information facilitated via
the accessinfo.hk website.

請將此電子郵件地址用於對此請求的所有回复:
[12][電郵地址]

Is [13][食物環境衞生署供索取資料的電郵] the wrong address for 公開資料 requests to 食物環
境衞生署? If so, please contact us using this form:
[14]https://accessinfo.hk/zh_HK/change_reque...

免責聲明:本訊息及其後的回應將會在網上公開。以下是我們的私隱及版權政策:
[15]https://accessinfo.hk/zh_HK/help/officers

如果您認為此服務對於資訊詢問自由權(FOI)官員很有用,請讓您的網絡管理員從
您組織的FOI頁面鏈接到我們。

-------------------------------------------------------------------
 
 
From:        "Z.Jiayi" <[16][電郵地址]>
To:        FOI requests at Food and Health Bureau
<[17][電郵地址]>,
Date:        03/10/21 05:50 PM
Subject:        Freedom of Information request - Data of haelth management
function part in e-Health app

--------------------------------------------------------------------------

Dear Food and Health Bureau,

This is a student study group from Baptist University taking a General
Education course for undergraduates in which students investigate various
government policies and projects. Our team is doing the project related to
the health management function in e-Health application.

We’d like to explore how the app could import records automatically from
third-party health apps and health devices.

1. Does the app allow automatic import of health records from a
third-party app such as Huawei sports health which is the third
application for personalized care?

2. Does the eHealth team plan to develop such features in the near future?
If so please provide more information.

3. Does the app allow automatic import of health records from monitoring
devices For example, Apple care can get users’ health status through Apple
watch?

It seems that info available on the page is for the patients with general
health conditions without personalization based on the specific conditions
(e.g. info for type 2 diabetes patients). Does the FHB plan to offer more
personalized health info in the near future? Does the FHB plan to develop
a health information module within the app?

Thanks in advance for your assistance.

Yours sincerely

undergraduate student

Hong Kong Baptist University

Kowloon Tong, Hong Kong

-------------------------------------------------------------------

This is a request under the Code of Access to Information facilitated via
the accessinfo.hk website.

Please use this email address for all replies to this request:
[18][電郵地址]

Is [19][電郵地址] the wrong address for Freedom of Information
requests to Food and Health Bureau? If so, please contact us using this
form:
[20]https://accessinfo.hk/en/change_request/...

Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:
[21]https://accessinfo.hk/en/help/officers

If you find this service useful as an FOI officer, please ask your web
manager to link to us from your organisation's FOI page.

-------------------------------------------------------------------
 
 
From:        "Z.Jiayi" <[22][電郵地址]>
To:        FOI requests at Food and Health Bureau
<[23][電郵地址]>,
Date:        03/10/21 05:47 PM
Subject:        Freedom of Information request - Using Data of haelth
management function part in e-Health app

--------------------------------------------------------------------------

Dear Food and Health Bureau,

    This is a student study group from Baptist University taking a General
Education course for undergraduates in which students investigate various
government policies and projects. Our team is doing the project related to
the health management function in e-Health application.

We found that the app 醫健通 cannot import users’ physical data(blood
pressure/ blood glucose/blood lipid) automatically. For this purpose,
e-Health may need more data like blood pressure and glucose records.

1. Have these records been shared in e-Health? If not, is it technically
feasible to share the records in e-Health?

2. If the records are part of the eHealth, are they accessible to patients
through the e-Health app and the health management module?

3. What plans does the eHealth development team have to share the records
through eHealth with doctors and the app with patients?

The current version of health management may give a diagram to users
according to their blood pressure and blood glucose.

1. How the reports based on blood pressure and blood glucose are
generated? Please provide info about the algorithm and some report samples

2. How can the reports inform the patients on health management?

3. Is this health management module mainly for diabetes patients or
patients of other conditions?

4. Will the reports be saved in eHealth and shared with the doctors?

5. Will the system be able to detect the cases that require the
intervention of doctors and alert the patients accordingly?  

Thanks in advance for your assistance.

Yours sincerely

Z.Jiayi

Hong Kong Baptist University

Kowloon Tong, Hong Kong

-------------------------------------------------------------------

This is a request under the Code of Access to Information facilitated via
the accessinfo.hk website.

Please use this email address for all replies to this request:
[24][電郵地址]

Is [25][電郵地址] the wrong address for Freedom of Information
requests to Food and Health Bureau? If so, please contact us using this
form:
[26]https://accessinfo.hk/en/change_request/...

Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:
[27]https://accessinfo.hk/en/help/officers

If you find this service useful as an FOI officer, please ask your web
manager to link to us from your organisation's FOI page.

-------------------------------------------------------------------

References

Visible links
1. mailto:[電郵地址]
2. mailto:[索取資料要求電郵#819]
3. mailto:[電郵地址]
4. mailto:[索取資料要求電郵#819]
5. mailto:[食物環境衞生署供索取資料的電郵]
6. mailto:[索取資料要求電郵#819]
7. mailto:[食物環境衞生署供索取資料的電郵]
8. https://accessinfo.hk/zh_HK/change_reque...
9. https://accessinfo.hk/zh_HK/help/officers
10. mailto:[電郵地址]
11. mailto:[食物環境衞生署供索取資料的電郵]
12. mailto:[電郵地址]
13. mailto:[食物環境衞生署供索取資料的電郵]
14. https://accessinfo.hk/zh_HK/change_reque...
15. https://accessinfo.hk/zh_HK/help/officers
16. mailto:[電郵地址]
17. mailto:[電郵地址]
18. mailto:[電郵地址]
19. mailto:[電郵地址]
20. https://accessinfo.hk/en/change_request/...
21. https://accessinfo.hk/en/help/officers
22. mailto:[電郵地址]
23. mailto:[電郵地址]
24. mailto:[電郵地址]
25. mailto:[電郵地址]
26. https://accessinfo.hk/en/change_request/...
27. https://accessinfo.hk/en/help/officers

hide quoted sections

Food and Health Bureau

----- Forwarded by Enquiry FHB/FHB/HKSARG on 11/10/21 02:40 PM -----

From:        Enquiry FHB/FHB/HKSARG
To:        [電郵地址],
[電郵地址], Liang Doris
[[1]mailto:[電郵地址]], Liang Doris
[[2]mailto:[索取資料要求電郵#819]],
Date:        11/10/21 02:39 PM
Subject:        Re: Freedom of Information request - health management
function in e-Health application

--------------------------------------------------------------------------

Dear Z. Jiayi,
 
The Food and Health Bureau (FHB) has received your application under the
Code on Access to Information on 3 October 2021.  Your application is now
under processing.  
 
According to paragraph 1.16 of the Code on Access to Information, you will
be informed of the latest progress of the case separately on or before 22
October 2021.  
 
In the meantime, please contact us by e-mail at [3][電郵地址] if
you have any enquiry.  Thank you.
 
(Miss S MAN)
Food and Health Bureau

 
From: Liang Doris [[4]mailto:[索取資料要求電郵#819]]
Sent: Sunday, October 3, 2021 8:54 PM
To: Kevonny MY TO/FHB <[5][食物環境衞生署供索取資料的電郵]>
Subject: 公開資料 request - data of eHealth app in health management

Dear Food and Health Bureau

This is a student study group from Baptist University taking a General
Education course for undergraduates in which students investigate various
government policies and projects. Our team is doing the project related to
the health management function in e-Health application.

We found that the app 醫健通 cannot import users’ physical data(blood
pressure/ blood glucose/blood lipid) automatically. For this purpose,
e-Health may need more data like blood pressure and glucose records.

       1.Have these records been shared in e-Health? If not, is it
technically feasible to share the records in e-Health?

       2.If the records are part of the eHealth, are they accessible to
patients through the e-

       3.Health app and the health management module?

       4.What plans does the eHealth development team have to share the
records through eHealth with doctors and the app with patients?

       The current version of health management may give a diagram to
users according to their blood pressure and blood glucose.

       1.How the reports based on blood pressure and blood glucose are
generated?

       Please provide info about the algorithm and some report samples

       1.How can the reports inform the patients on health management?

       2.Is this health management module mainly for diabetes patients or
patients of other conditions?

       3.Will the reports be saved in eHealth and shared with the doctors?

       4.Will the system be able to detect the cases that require the
intervention of doctors and alert the patients accordingly?

       We’d like to explore how the app could import records automatically
from third-party health apps and health devices.

       1.Does the app allow automatic import of health records from
third-party app such as Huawei sports health which is the third
application for personalized care?

       2.Does the eHealth team plan to develop such features in the near
future? If so please provide more information.

       3.Does the app allow automatic import of health records from
monitoring devices For example, Apple care can get users’ health status
through Apple watch?

It seems that info available on the page is for the patients with general
health conditions without personalization based on the specific conditions
(e.g. info for type 2 diabetes patients).

        1.Does the FHB plan to offer more personalized health info in the
near future?

        2.Does the FHB plan to develop a health information module within
the app?

Thanks in advance for your assistance

Your sincerely

undergraduate student   Z.jiayi

Hong Kong Baptist University

Kowloon Tong, Hong Kong

-------------------------------------------------------------------

This is a request under the Code of Access to Information facilitated via
the accessinfo.hk website.

請將此電子郵件地址用於對此請求的所有回复:
[6][索取資料要求電郵#819]

Is [7][食物環境衞生署供索取資料的電郵] the wrong address for 公開資料 requests to 食物環境
衞生署? If so, please contact us using this form:
[8]https://accessinfo.hk/zh_HK/change_reque...

免責聲明:本訊息及其後的回應將會在網上公開。以下是我們的私隱及版權政策:
[9]https://accessinfo.hk/zh_HK/help/officers

如果您認為此服務對於資訊詢問自由權(FOI)官員很有用,請讓您的網絡管理員從
您組織的FOI頁面鏈接到我們。

-------------------------------------------------------------------
 

From: Liang Doris [[10]mailto:[電郵地址]]
Sent: Sunday, October 3, 2021 8:51 PM
To: Kevonny MY TO/FHB <[11][食物環境衞生署供索取資料的電郵]>
Subject: 公開資料 request - data of eHealth app in health management

Dear Food and Health Bureau

This is a student study group from Baptist University taking a General
Education course for undergraduates in which students investigate various
government policies and projects. Our team is doing the project related to
the health management function in e-Health application.

We want to know more about the usage of the e-Health app. Could you
provide the following data?

       1.When was the app first available?    

       2.The total number of users who downloaded the e-Health app

       3.The monthly active users of the app (please provide the monthly
figures since the launch of the app)

       4.The average number of times the app per month was used by active
users (excluding those who do not use the app in a particular month)

       Also, we want to know more about the current use of the health
management module of the eHealth app

       1.Total no. of times of blood pressure records that were uploaded
by the users and the

       2.no. of users who uploaded the records (please monthly figure

       3.Total no. of times of blood glucose records that were uploaded by
the users and the no. of users who uploaded the records (please monthly
figure

Thanks in advance for your assistance

Your sincerely

undergraduate student   Z. jiayi

Hong Kong Baptist University

Kowloon Tong, Hong Kong

-------------------------------------------------------------------

This is a request under the Code of Access to Information facilitated via
the accessinfo.hk website.

請將此電子郵件地址用於對此請求的所有回复:
[12][電郵地址]

Is [13][食物環境衞生署供索取資料的電郵] the wrong address for 公開資料 requests to 食物環
境衞生署? If so, please contact us using this form:
[14]https://accessinfo.hk/zh_HK/change_reque...

免責聲明:本訊息及其後的回應將會在網上公開。以下是我們的私隱及版權政策:
[15]https://accessinfo.hk/zh_HK/help/officers

如果您認為此服務對於資訊詢問自由權(FOI)官員很有用,請讓您的網絡管理員從
您組織的FOI頁面鏈接到我們。

-------------------------------------------------------------------
 
 
From:        "Z.Jiayi" <[16][電郵地址]>
To:        FOI requests at Food and Health Bureau
<[17][電郵地址]>,
Date:        03/10/21 05:50 PM
Subject:        Freedom of Information request - Data of haelth management
function part in e-Health app

--------------------------------------------------------------------------

Dear Food and Health Bureau,

This is a student study group from Baptist University taking a General
Education course for undergraduates in which students investigate various
government policies and projects. Our team is doing the project related to
the health management function in e-Health application.

We’d like to explore how the app could import records automatically from
third-party health apps and health devices.

1. Does the app allow automatic import of health records from a
third-party app such as Huawei sports health which is the third
application for personalized care?

2. Does the eHealth team plan to develop such features in the near future?
If so please provide more information.

3. Does the app allow automatic import of health records from monitoring
devices For example, Apple care can get users’ health status through Apple
watch?

It seems that info available on the page is for the patients with general
health conditions without personalization based on the specific conditions
(e.g. info for type 2 diabetes patients). Does the FHB plan to offer more
personalized health info in the near future? Does the FHB plan to develop
a health information module within the app?

Thanks in advance for your assistance.

Yours sincerely

undergraduate student

Hong Kong Baptist University

Kowloon Tong, Hong Kong

-------------------------------------------------------------------

This is a request under the Code of Access to Information facilitated via
the accessinfo.hk website.

Please use this email address for all replies to this request:
[18][電郵地址]

Is [19][電郵地址] the wrong address for Freedom of Information
requests to Food and Health Bureau? If so, please contact us using this
form:
[20]https://accessinfo.hk/en/change_request/...

Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:
[21]https://accessinfo.hk/en/help/officers

If you find this service useful as an FOI officer, please ask your web
manager to link to us from your organisation's FOI page.

-------------------------------------------------------------------
 
 
From:        "Z.Jiayi" <[22][電郵地址]>
To:        FOI requests at Food and Health Bureau
<[23][電郵地址]>,
Date:        03/10/21 05:47 PM
Subject:        Freedom of Information request - Using Data of haelth
management function part in e-Health app

--------------------------------------------------------------------------

Dear Food and Health Bureau,

    This is a student study group from Baptist University taking a General
Education course for undergraduates in which students investigate various
government policies and projects. Our team is doing the project related to
the health management function in e-Health application.

We found that the app 醫健通 cannot import users’ physical data(blood
pressure/ blood glucose/blood lipid) automatically. For this purpose,
e-Health may need more data like blood pressure and glucose records.

1. Have these records been shared in e-Health? If not, is it technically
feasible to share the records in e-Health?

2. If the records are part of the eHealth, are they accessible to patients
through the e-Health app and the health management module?

3. What plans does the eHealth development team have to share the records
through eHealth with doctors and the app with patients?

The current version of health management may give a diagram to users
according to their blood pressure and blood glucose.

1. How the reports based on blood pressure and blood glucose are
generated? Please provide info about the algorithm and some report samples

2. How can the reports inform the patients on health management?

3. Is this health management module mainly for diabetes patients or
patients of other conditions?

4. Will the reports be saved in eHealth and shared with the doctors?

5. Will the system be able to detect the cases that require the
intervention of doctors and alert the patients accordingly?  

Thanks in advance for your assistance.

Yours sincerely

Z.Jiayi

Hong Kong Baptist University

Kowloon Tong, Hong Kong

-------------------------------------------------------------------

This is a request under the Code of Access to Information facilitated via
the accessinfo.hk website.

Please use this email address for all replies to this request:
[24][電郵地址]

Is [25][電郵地址] the wrong address for Freedom of Information
requests to Food and Health Bureau? If so, please contact us using this
form:
[26]https://accessinfo.hk/en/change_request/...

Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:
[27]https://accessinfo.hk/en/help/officers

If you find this service useful as an FOI officer, please ask your web
manager to link to us from your organisation's FOI page.

-------------------------------------------------------------------

References

Visible links
1. mailto:[電郵地址]
2. mailto:[索取資料要求電郵#819]
3. mailto:[電郵地址]
4. mailto:[索取資料要求電郵#819]
5. mailto:[食物環境衞生署供索取資料的電郵]
6. mailto:[索取資料要求電郵#819]
7. mailto:[食物環境衞生署供索取資料的電郵]
8. https://accessinfo.hk/zh_HK/change_reque...
9. https://accessinfo.hk/zh_HK/help/officers
10. mailto:[電郵地址]
11. mailto:[食物環境衞生署供索取資料的電郵]
12. mailto:[電郵地址]
13. mailto:[食物環境衞生署供索取資料的電郵]
14. https://accessinfo.hk/zh_HK/change_reque...
15. https://accessinfo.hk/zh_HK/help/officers
16. mailto:[電郵地址]
17. mailto:[電郵地址]
18. mailto:[電郵地址]
19. mailto:[電郵地址]
20. https://accessinfo.hk/en/change_request/...
21. https://accessinfo.hk/en/help/officers
22. mailto:[電郵地址]
23. mailto:[電郵地址]
24. mailto:[電郵地址]
25. mailto:[電郵地址]
26. https://accessinfo.hk/en/change_request/...
27. https://accessinfo.hk/en/help/officers

hide quoted sections

Food and Health Bureau

----- Forwarded by Enquiry FHB/FHB/HKSARG on 11/10/21 02:40 PM -----

From:        Enquiry FHB/FHB/HKSARG
To:        [電郵地址],
[電郵地址], Liang Doris
[[1]mailto:[電郵地址]], Liang Doris
[[2]mailto:[索取資料要求電郵#819]],
Date:        11/10/21 02:39 PM
Subject:        Re: Freedom of Information request - health management
function in e-Health application

--------------------------------------------------------------------------

Dear Z. Jiayi,
 
The Food and Health Bureau (FHB) has received your application under the
Code on Access to Information on 3 October 2021.  Your application is now
under processing.  
 
According to paragraph 1.16 of the Code on Access to Information, you will
be informed of the latest progress of the case separately on or before 22
October 2021.  
 
In the meantime, please contact us by e-mail at [3][電郵地址] if
you have any enquiry.  Thank you.
 
(Miss S MAN)
Food and Health Bureau

 
From: Liang Doris [[4]mailto:[索取資料要求電郵#819]]
Sent: Sunday, October 3, 2021 8:54 PM
To: Kevonny MY TO/FHB <[5][食物環境衞生署供索取資料的電郵]>
Subject: 公開資料 request - data of eHealth app in health management

Dear Food and Health Bureau

This is a student study group from Baptist University taking a General
Education course for undergraduates in which students investigate various
government policies and projects. Our team is doing the project related to
the health management function in e-Health application.

We found that the app 醫健通 cannot import users’ physical data(blood
pressure/ blood glucose/blood lipid) automatically. For this purpose,
e-Health may need more data like blood pressure and glucose records.

       1.Have these records been shared in e-Health? If not, is it
technically feasible to share the records in e-Health?

       2.If the records are part of the eHealth, are they accessible to
patients through the e-

       3.Health app and the health management module?

       4.What plans does the eHealth development team have to share the
records through eHealth with doctors and the app with patients?

       The current version of health management may give a diagram to
users according to their blood pressure and blood glucose.

       1.How the reports based on blood pressure and blood glucose are
generated?

       Please provide info about the algorithm and some report samples

       1.How can the reports inform the patients on health management?

       2.Is this health management module mainly for diabetes patients or
patients of other conditions?

       3.Will the reports be saved in eHealth and shared with the doctors?

       4.Will the system be able to detect the cases that require the
intervention of doctors and alert the patients accordingly?

       We’d like to explore how the app could import records automatically
from third-party health apps and health devices.

       1.Does the app allow automatic import of health records from
third-party app such as Huawei sports health which is the third
application for personalized care?

       2.Does the eHealth team plan to develop such features in the near
future? If so please provide more information.

       3.Does the app allow automatic import of health records from
monitoring devices For example, Apple care can get users’ health status
through Apple watch?

It seems that info available on the page is for the patients with general
health conditions without personalization based on the specific conditions
(e.g. info for type 2 diabetes patients).

        1.Does the FHB plan to offer more personalized health info in the
near future?

        2.Does the FHB plan to develop a health information module within
the app?

Thanks in advance for your assistance

Your sincerely

undergraduate student   Z.jiayi

Hong Kong Baptist University

Kowloon Tong, Hong Kong

-------------------------------------------------------------------

This is a request under the Code of Access to Information facilitated via
the accessinfo.hk website.

請將此電子郵件地址用於對此請求的所有回复:
[6][索取資料要求電郵#819]

Is [7][食物環境衞生署供索取資料的電郵] the wrong address for 公開資料 requests to 食物環境
衞生署? If so, please contact us using this form:
[8]https://accessinfo.hk/zh_HK/change_reque...

免責聲明:本訊息及其後的回應將會在網上公開。以下是我們的私隱及版權政策:
[9]https://accessinfo.hk/zh_HK/help/officers

如果您認為此服務對於資訊詢問自由權(FOI)官員很有用,請讓您的網絡管理員從
您組織的FOI頁面鏈接到我們。

-------------------------------------------------------------------
 

From: Liang Doris [[10]mailto:[電郵地址]]
Sent: Sunday, October 3, 2021 8:51 PM
To: Kevonny MY TO/FHB <[11][食物環境衞生署供索取資料的電郵]>
Subject: 公開資料 request - data of eHealth app in health management

Dear Food and Health Bureau

This is a student study group from Baptist University taking a General
Education course for undergraduates in which students investigate various
government policies and projects. Our team is doing the project related to
the health management function in e-Health application.

We want to know more about the usage of the e-Health app. Could you
provide the following data?

       1.When was the app first available?    

       2.The total number of users who downloaded the e-Health app

       3.The monthly active users of the app (please provide the monthly
figures since the launch of the app)

       4.The average number of times the app per month was used by active
users (excluding those who do not use the app in a particular month)

       Also, we want to know more about the current use of the health
management module of the eHealth app

       1.Total no. of times of blood pressure records that were uploaded
by the users and the

       2.no. of users who uploaded the records (please monthly figure

       3.Total no. of times of blood glucose records that were uploaded by
the users and the no. of users who uploaded the records (please monthly
figure

Thanks in advance for your assistance

Your sincerely

undergraduate student   Z. jiayi

Hong Kong Baptist University

Kowloon Tong, Hong Kong

-------------------------------------------------------------------

This is a request under the Code of Access to Information facilitated via
the accessinfo.hk website.

請將此電子郵件地址用於對此請求的所有回复:
[12][電郵地址]

Is [13][食物環境衞生署供索取資料的電郵] the wrong address for 公開資料 requests to 食物環
境衞生署? If so, please contact us using this form:
[14]https://accessinfo.hk/zh_HK/change_reque...

免責聲明:本訊息及其後的回應將會在網上公開。以下是我們的私隱及版權政策:
[15]https://accessinfo.hk/zh_HK/help/officers

如果您認為此服務對於資訊詢問自由權(FOI)官員很有用,請讓您的網絡管理員從
您組織的FOI頁面鏈接到我們。

-------------------------------------------------------------------
 
 
From:        "Z.Jiayi" <[16][電郵地址]>
To:        FOI requests at Food and Health Bureau
<[17][電郵地址]>,
Date:        03/10/21 05:50 PM
Subject:        Freedom of Information request - Data of haelth management
function part in e-Health app

--------------------------------------------------------------------------

Dear Food and Health Bureau,

This is a student study group from Baptist University taking a General
Education course for undergraduates in which students investigate various
government policies and projects. Our team is doing the project related to
the health management function in e-Health application.

We’d like to explore how the app could import records automatically from
third-party health apps and health devices.

1. Does the app allow automatic import of health records from a
third-party app such as Huawei sports health which is the third
application for personalized care?

2. Does the eHealth team plan to develop such features in the near future?
If so please provide more information.

3. Does the app allow automatic import of health records from monitoring
devices For example, Apple care can get users’ health status through Apple
watch?

It seems that info available on the page is for the patients with general
health conditions without personalization based on the specific conditions
(e.g. info for type 2 diabetes patients). Does the FHB plan to offer more
personalized health info in the near future? Does the FHB plan to develop
a health information module within the app?

Thanks in advance for your assistance.

Yours sincerely

undergraduate student

Hong Kong Baptist University

Kowloon Tong, Hong Kong

-------------------------------------------------------------------

This is a request under the Code of Access to Information facilitated via
the accessinfo.hk website.

Please use this email address for all replies to this request:
[18][電郵地址]

Is [19][電郵地址] the wrong address for Freedom of Information
requests to Food and Health Bureau? If so, please contact us using this
form:
[20]https://accessinfo.hk/en/change_request/...

Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:
[21]https://accessinfo.hk/en/help/officers

If you find this service useful as an FOI officer, please ask your web
manager to link to us from your organisation's FOI page.

-------------------------------------------------------------------
 
 
From:        "Z.Jiayi" <[22][電郵地址]>
To:        FOI requests at Food and Health Bureau
<[23][電郵地址]>,
Date:        03/10/21 05:47 PM
Subject:        Freedom of Information request - Using Data of haelth
management function part in e-Health app

--------------------------------------------------------------------------

Dear Food and Health Bureau,

    This is a student study group from Baptist University taking a General
Education course for undergraduates in which students investigate various
government policies and projects. Our team is doing the project related to
the health management function in e-Health application.

We found that the app 醫健通 cannot import users’ physical data(blood
pressure/ blood glucose/blood lipid) automatically. For this purpose,
e-Health may need more data like blood pressure and glucose records.

1. Have these records been shared in e-Health? If not, is it technically
feasible to share the records in e-Health?

2. If the records are part of the eHealth, are they accessible to patients
through the e-Health app and the health management module?

3. What plans does the eHealth development team have to share the records
through eHealth with doctors and the app with patients?

The current version of health management may give a diagram to users
according to their blood pressure and blood glucose.

1. How the reports based on blood pressure and blood glucose are
generated? Please provide info about the algorithm and some report samples

2. How can the reports inform the patients on health management?

3. Is this health management module mainly for diabetes patients or
patients of other conditions?

4. Will the reports be saved in eHealth and shared with the doctors?

5. Will the system be able to detect the cases that require the
intervention of doctors and alert the patients accordingly?  

Thanks in advance for your assistance.

Yours sincerely

Z.Jiayi

Hong Kong Baptist University

Kowloon Tong, Hong Kong

-------------------------------------------------------------------

This is a request under the Code of Access to Information facilitated via
the accessinfo.hk website.

Please use this email address for all replies to this request:
[24][電郵地址]

Is [25][電郵地址] the wrong address for Freedom of Information
requests to Food and Health Bureau? If so, please contact us using this
form:
[26]https://accessinfo.hk/en/change_request/...

Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:
[27]https://accessinfo.hk/en/help/officers

If you find this service useful as an FOI officer, please ask your web
manager to link to us from your organisation's FOI page.

-------------------------------------------------------------------

References

Visible links
1. mailto:[電郵地址]
2. mailto:[索取資料要求電郵#819]
3. mailto:[電郵地址]
4. mailto:[索取資料要求電郵#819]
5. mailto:[食物環境衞生署供索取資料的電郵]
6. mailto:[索取資料要求電郵#819]
7. mailto:[食物環境衞生署供索取資料的電郵]
8. https://accessinfo.hk/zh_HK/change_reque...
9. https://accessinfo.hk/zh_HK/help/officers
10. mailto:[電郵地址]
11. mailto:[食物環境衞生署供索取資料的電郵]
12. mailto:[電郵地址]
13. mailto:[食物環境衞生署供索取資料的電郵]
14. https://accessinfo.hk/zh_HK/change_reque...
15. https://accessinfo.hk/zh_HK/help/officers
16. mailto:[電郵地址]
17. mailto:[電郵地址]
18. mailto:[電郵地址]
19. mailto:[電郵地址]
20. https://accessinfo.hk/en/change_request/...
21. https://accessinfo.hk/en/help/officers
22. mailto:[電郵地址]
23. mailto:[電郵地址]
24. mailto:[電郵地址]
25. mailto:[電郵地址]
26. https://accessinfo.hk/en/change_request/...
27. https://accessinfo.hk/en/help/officers

hide quoted sections

Food and Health Bureau

----- Forwarded by Enquiry FHB/FHB/HKSARG on 11/10/21 02:40 PM -----

From:        Enquiry FHB/FHB/HKSARG
To:        [電郵地址],
[電郵地址], Liang Doris
[[1]mailto:[電郵地址]], Liang Doris
[[2]mailto:[索取資料要求電郵#819]],
Date:        11/10/21 02:39 PM
Subject:        Re: Freedom of Information request - health management
function in e-Health application

--------------------------------------------------------------------------

Dear Z. Jiayi,
 
The Food and Health Bureau (FHB) has received your application under the
Code on Access to Information on 3 October 2021.  Your application is now
under processing.  
 
According to paragraph 1.16 of the Code on Access to Information, you will
be informed of the latest progress of the case separately on or before 22
October 2021.  
 
In the meantime, please contact us by e-mail at [3][電郵地址] if
you have any enquiry.  Thank you.
 
(Miss S MAN)
Food and Health Bureau

 
From: Liang Doris [[4]mailto:[索取資料要求電郵#819]]
Sent: Sunday, October 3, 2021 8:54 PM
To: Kevonny MY TO/FHB <[5][食物環境衞生署供索取資料的電郵]>
Subject: 公開資料 request - data of eHealth app in health management

Dear Food and Health Bureau

This is a student study group from Baptist University taking a General
Education course for undergraduates in which students investigate various
government policies and projects. Our team is doing the project related to
the health management function in e-Health application.

We found that the app 醫健通 cannot import users’ physical data(blood
pressure/ blood glucose/blood lipid) automatically. For this purpose,
e-Health may need more data like blood pressure and glucose records.

       1.Have these records been shared in e-Health? If not, is it
technically feasible to share the records in e-Health?

       2.If the records are part of the eHealth, are they accessible to
patients through the e-

       3.Health app and the health management module?

       4.What plans does the eHealth development team have to share the
records through eHealth with doctors and the app with patients?

       The current version of health management may give a diagram to
users according to their blood pressure and blood glucose.

       1.How the reports based on blood pressure and blood glucose are
generated?

       Please provide info about the algorithm and some report samples

       1.How can the reports inform the patients on health management?

       2.Is this health management module mainly for diabetes patients or
patients of other conditions?

       3.Will the reports be saved in eHealth and shared with the doctors?

       4.Will the system be able to detect the cases that require the
intervention of doctors and alert the patients accordingly?

       We’d like to explore how the app could import records automatically
from third-party health apps and health devices.

       1.Does the app allow automatic import of health records from
third-party app such as Huawei sports health which is the third
application for personalized care?

       2.Does the eHealth team plan to develop such features in the near
future? If so please provide more information.

       3.Does the app allow automatic import of health records from
monitoring devices For example, Apple care can get users’ health status
through Apple watch?

It seems that info available on the page is for the patients with general
health conditions without personalization based on the specific conditions
(e.g. info for type 2 diabetes patients).

        1.Does the FHB plan to offer more personalized health info in the
near future?

        2.Does the FHB plan to develop a health information module within
the app?

Thanks in advance for your assistance

Your sincerely

undergraduate student   Z.jiayi

Hong Kong Baptist University

Kowloon Tong, Hong Kong

-------------------------------------------------------------------

This is a request under the Code of Access to Information facilitated via
the accessinfo.hk website.

請將此電子郵件地址用於對此請求的所有回复:
[6][索取資料要求電郵#819]

Is [7][食物環境衞生署供索取資料的電郵] the wrong address for 公開資料 requests to 食物環境
衞生署? If so, please contact us using this form:
[8]https://accessinfo.hk/zh_HK/change_reque...

免責聲明:本訊息及其後的回應將會在網上公開。以下是我們的私隱及版權政策:
[9]https://accessinfo.hk/zh_HK/help/officers

如果您認為此服務對於資訊詢問自由權(FOI)官員很有用,請讓您的網絡管理員從
您組織的FOI頁面鏈接到我們。

-------------------------------------------------------------------
 

From: Liang Doris [[10]mailto:[電郵地址]]
Sent: Sunday, October 3, 2021 8:51 PM
To: Kevonny MY TO/FHB <[11][食物環境衞生署供索取資料的電郵]>
Subject: 公開資料 request - data of eHealth app in health management

Dear Food and Health Bureau

This is a student study group from Baptist University taking a General
Education course for undergraduates in which students investigate various
government policies and projects. Our team is doing the project related to
the health management function in e-Health application.

We want to know more about the usage of the e-Health app. Could you
provide the following data?

       1.When was the app first available?    

       2.The total number of users who downloaded the e-Health app

       3.The monthly active users of the app (please provide the monthly
figures since the launch of the app)

       4.The average number of times the app per month was used by active
users (excluding those who do not use the app in a particular month)

       Also, we want to know more about the current use of the health
management module of the eHealth app

       1.Total no. of times of blood pressure records that were uploaded
by the users and the

       2.no. of users who uploaded the records (please monthly figure

       3.Total no. of times of blood glucose records that were uploaded by
the users and the no. of users who uploaded the records (please monthly
figure

Thanks in advance for your assistance

Your sincerely

undergraduate student   Z. jiayi

Hong Kong Baptist University

Kowloon Tong, Hong Kong

-------------------------------------------------------------------

This is a request under the Code of Access to Information facilitated via
the accessinfo.hk website.

請將此電子郵件地址用於對此請求的所有回复:
[12][電郵地址]

Is [13][食物環境衞生署供索取資料的電郵] the wrong address for 公開資料 requests to 食物環
境衞生署? If so, please contact us using this form:
[14]https://accessinfo.hk/zh_HK/change_reque...

免責聲明:本訊息及其後的回應將會在網上公開。以下是我們的私隱及版權政策:
[15]https://accessinfo.hk/zh_HK/help/officers

如果您認為此服務對於資訊詢問自由權(FOI)官員很有用,請讓您的網絡管理員從
您組織的FOI頁面鏈接到我們。

-------------------------------------------------------------------
 
 
From:        "Z.Jiayi" <[16][電郵地址]>
To:        FOI requests at Food and Health Bureau
<[17][電郵地址]>,
Date:        03/10/21 05:50 PM
Subject:        Freedom of Information request - Data of haelth management
function part in e-Health app

--------------------------------------------------------------------------

Dear Food and Health Bureau,

This is a student study group from Baptist University taking a General
Education course for undergraduates in which students investigate various
government policies and projects. Our team is doing the project related to
the health management function in e-Health application.

We’d like to explore how the app could import records automatically from
third-party health apps and health devices.

1. Does the app allow automatic import of health records from a
third-party app such as Huawei sports health which is the third
application for personalized care?

2. Does the eHealth team plan to develop such features in the near future?
If so please provide more information.

3. Does the app allow automatic import of health records from monitoring
devices For example, Apple care can get users’ health status through Apple
watch?

It seems that info available on the page is for the patients with general
health conditions without personalization based on the specific conditions
(e.g. info for type 2 diabetes patients). Does the FHB plan to offer more
personalized health info in the near future? Does the FHB plan to develop
a health information module within the app?

Thanks in advance for your assistance.

Yours sincerely

undergraduate student

Hong Kong Baptist University

Kowloon Tong, Hong Kong

-------------------------------------------------------------------

This is a request under the Code of Access to Information facilitated via
the accessinfo.hk website.

Please use this email address for all replies to this request:
[18][電郵地址]

Is [19][電郵地址] the wrong address for Freedom of Information
requests to Food and Health Bureau? If so, please contact us using this
form:
[20]https://accessinfo.hk/en/change_request/...

Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:
[21]https://accessinfo.hk/en/help/officers

If you find this service useful as an FOI officer, please ask your web
manager to link to us from your organisation's FOI page.

-------------------------------------------------------------------
 
 
From:        "Z.Jiayi" <[22][電郵地址]>
To:        FOI requests at Food and Health Bureau
<[23][電郵地址]>,
Date:        03/10/21 05:47 PM
Subject:        Freedom of Information request - Using Data of haelth
management function part in e-Health app

--------------------------------------------------------------------------

Dear Food and Health Bureau,

    This is a student study group from Baptist University taking a General
Education course for undergraduates in which students investigate various
government policies and projects. Our team is doing the project related to
the health management function in e-Health application.

We found that the app 醫健通 cannot import users’ physical data(blood
pressure/ blood glucose/blood lipid) automatically. For this purpose,
e-Health may need more data like blood pressure and glucose records.

1. Have these records been shared in e-Health? If not, is it technically
feasible to share the records in e-Health?

2. If the records are part of the eHealth, are they accessible to patients
through the e-Health app and the health management module?

3. What plans does the eHealth development team have to share the records
through eHealth with doctors and the app with patients?

The current version of health management may give a diagram to users
according to their blood pressure and blood glucose.

1. How the reports based on blood pressure and blood glucose are
generated? Please provide info about the algorithm and some report samples

2. How can the reports inform the patients on health management?

3. Is this health management module mainly for diabetes patients or
patients of other conditions?

4. Will the reports be saved in eHealth and shared with the doctors?

5. Will the system be able to detect the cases that require the
intervention of doctors and alert the patients accordingly?  

Thanks in advance for your assistance.

Yours sincerely

Z.Jiayi

Hong Kong Baptist University

Kowloon Tong, Hong Kong

-------------------------------------------------------------------

This is a request under the Code of Access to Information facilitated via
the accessinfo.hk website.

Please use this email address for all replies to this request:
[24][電郵地址]

Is [25][電郵地址] the wrong address for Freedom of Information
requests to Food and Health Bureau? If so, please contact us using this
form:
[26]https://accessinfo.hk/en/change_request/...

Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:
[27]https://accessinfo.hk/en/help/officers

If you find this service useful as an FOI officer, please ask your web
manager to link to us from your organisation's FOI page.

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hide quoted sections

Food and Health Bureau

2 Attachments

Dear Z. Jiayi,
Thank you for your email dated 3 October 2021 enquiring about the
Electronic Health Record Sharing System (eHealth) and the 醫健通eHealth
App (App).
The App was launched in January 2021.  As of end-September 2021, over 1.6
million users downloaded the App.  Monthly figure of active users or
average number of times used the App by active users is not available.
As of end-September 2021, around 123 000 blood pressure and 20 000 blood
glucose records are documented via the Health Management Module of the App
respectively.  Monthly usage figure about the App is not available.
Currently, users may input their blood pressure and blood glucose levels
in the App.  The blood pressure and blood glucose records entered by the
users in the App will not be uploaded to eHealth, but users could view
their own records documented in the App and/or generate reports through
the App for sharing to their healthcare providers as detailed in the
following paragraph.  The feasibility and timeframe for sharing data
collected from the Health Management Module of the App with eHealth is
being explored.
The health management report generated is based on the blood
pressure/pulse and blood glucose records documented by the App user.
 Apart from displaying the records in table format, values of systolic
pressure, diastolic pressure, pulse and blood glucose records could also
be displayed in line graphs or bar charts for easy reference and therefore
enabling easy tracking of health progress over time and trend analysis.
 Samples of the report generated are appended below for reference please.
[1]cid:[email protected]
[2]cid:[email protected]
The App provides a platform to manage the health data and monitor the
health status or conditions of the user and/or their family member(s).
 The users may download and share the reports with the healthcare
providers by showing the print-out or emailing the softcopy, etc. for
reference.  All members of the general public are welcome to download the
App and make use of various features to manage their own and family
members’ health anytime and anywhere.  
The App neither detects the health data collected nor initiates alert.
 The App also does not allow automatic import of health records from
third-party App or monitoring devices.
Under the “Health Programme” and “Health News” functions of the App, users
could obtain public health information and news, as well as access
information about various Government Public-Private Partnership Programmes
and public health programmes.  We will continuously review and enhance the
existing functions of the App and explore new features at appropriate
time.
For more details and latest development about eHealth, please visit our
website ([3]www.ehealth.gov.hk).
 
Electronic Health Record Office
Food and Health Bureau
 
-----------------------------------------------------------
 
 
From: Enquiry FHB [[4]mailto:[電郵地址]]
Sent: Monday, October 11, 2021 2:40 PM
To: [5][電郵地址];
[6][電郵地址]; Liang Doris
[[7]mailto:foi+request-818-fa174169
<[8]"Liang_Doris_[mailto:foi+request-818-fa174169"@accessinfo.hk]>; Liang
Doris [[9]mailto:foi+request-819-ed3ab15b
<[10]"Liang_Doris_[mailto:foi+request-819-ed3ab15b"@accessinfo.hk]>
Subject: Re: Freedom of Information request - health management function
in e-Health application
 
Dear Z. Jiayi,
 
The Food and Health Bureau (FHB) has received your application under the
Code on Access to Information on 3 October 2021.  Your application is now
under processing.  
 
According to paragraph 1.16 of the Code on Access to Information, you will
be informed of the latest progress of the case separately on or before 22
October 2021.  
 
In the meantime, please contact us by e-mail at [11][電郵地址] if
you have any enquiry.  Thank you.
 
(Miss S MAN)
Food and Health Bureau

 
From: Liang Doris [[12]mailto:[索取資料要求電郵#819]]
Sent: Sunday, October 3, 2021 8:54 PM
To: Kevonny MY TO/FHB <[13][食物環境衞生署供索取資料的電郵]>
Subject: 公開資料 request - data of eHealth app in health management

Dear Food and Health Bureau

This is a student study group from Baptist University taking a General
Education course for undergraduates in which students investigate various
government policies and projects. Our team is doing the project related to
the health management function in e-Health application.

We found that the app 醫健通 cannot import users’ physical data(blood
pressure/ blood glucose/blood lipid) automatically. For this purpose,
e-Health may need more data like blood pressure and glucose records.

      1.Have these records been shared in e-Health? If not, is it
technically feasible to share the records in e-Health?

      2.If the records are part of the eHealth, are they accessible to
patients through the e-

      3.Health app and the health management module?

      4.What plans does the eHealth development team have to share the
records through eHealth with doctors and the app with patients?

      The current version of health management may give a diagram to users
according to their blood pressure and blood glucose.

      1.How the reports based on blood pressure and blood glucose are
generated?

      Please provide info about the algorithm and some report samples

      1.How can the reports inform the patients on health management?

      2.Is this health management module mainly for diabetes patients or
patients of other conditions?

      3.Will the reports be saved in eHealth and shared with the doctors?

      4.Will the system be able to detect the cases that require the
intervention of doctors and alert the patients accordingly?

      We’d like to explore how the app could import records automatically
from third-party health apps and health devices.

      1.Does the app allow automatic import of health records from
third-party app such as Huawei sports health which is the third
application for personalized care?

      2.Does the eHealth team plan to develop such features in the near
future? If so please provide more information.

      3.Does the app allow automatic import of health records from
monitoring devices For example, Apple care can get users’ health status
through Apple watch?

It seems that info available on the page is for the patients with general
health conditions without personalization based on the specific conditions
(e.g. info for type 2 diabetes patients).

       1.Does the FHB plan to offer more personalized health info in the
near future?

       2.Does the FHB plan to develop a health information module within
the app?

Thanks in advance for your assistance

Your sincerely

undergraduate student   Z.jiayi

Hong Kong Baptist University

Kowloon Tong, Hong Kong

-------------------------------------------------------------------

This is a request under the Code of Access to Information facilitated via
the accessinfo.hk website.

請將此電子郵件地址用於對此請求的所有回复:
[14][索取資料要求電郵#819]

Is [15][食物環境衞生署供索取資料的電郵] the wrong address for 公開資料 requests to 食物環
境衞生署? If so, please contact us using this form:
[16]https://accessinfo.hk/zh_HK/change_reque...

免責聲明:本訊息及其後的回應將會在網上公開。以下是我們的私隱及版權政策:
[17]https://accessinfo.hk/zh_HK/help/officers

如果您認為此服務對於資訊詢問自由權(FOI)官員很有用,請讓您的網絡管理員從
您組織的FOI頁面鏈接到我們。

-------------------------------------------------------------------
 

From: Liang Doris [[18]mailto:[電郵地址]]
Sent: Sunday, October 3, 2021 8:51 PM
To: Kevonny MY TO/FHB <[19][食物環境衞生署供索取資料的電郵]>
Subject: 公開資料 request - data of eHealth app in health management

Dear Food and Health Bureau

This is a student study group from Baptist University taking a General
Education course for undergraduates in which students investigate various
government policies and projects. Our team is doing the project related to
the health management function in e-Health application.

We want to know more about the usage of the e-Health app. Could you
provide the following data?

      1.When was the app first available?    

      2.The total number of users who downloaded the e-Health app

      3.The monthly active users of the app (please provide the monthly
figures since the launch of the app)

      4.The average number of times the app per month was used by active
users (excluding those who do not use the app in a particular month)

      Also, we want to know more about the current use of the health
management module of the eHealth app

      1.Total no. of times of blood pressure records that were uploaded by
the users and the

      2.no. of users who uploaded the records (please monthly figure

      3.Total no. of times of blood glucose records that were uploaded by
the users and the no. of users who uploaded the records (please monthly
figure

Thanks in advance for your assistance

Your sincerely

undergraduate student   Z. jiayi

Hong Kong Baptist University

Kowloon Tong, Hong Kong

-------------------------------------------------------------------

This is a request under the Code of Access to Information facilitated via
the accessinfo.hk website.

請將此電子郵件地址用於對此請求的所有回复:
[20][電郵地址]

Is [21][食物環境衞生署供索取資料的電郵] the wrong address for 公開資料 requests to 食物環
境衞生署? If so, please contact us using this form:
[22]https://accessinfo.hk/zh_HK/change_reque...

免責聲明:本訊息及其後的回應將會在網上公開。以下是我們的私隱及版權政策:
[23]https://accessinfo.hk/zh_HK/help/officers

如果您認為此服務對於資訊詢問自由權(FOI)官員很有用,請讓您的網絡管理員從
您組織的FOI頁面鏈接到我們。

-------------------------------------------------------------------
 
 
From:        "Z.Jiayi" <[24][電郵地址]>
To:        FOI requests at Food and Health Bureau
<[25][電郵地址]>,
Date:        03/10/21 05:50 PM
Subject:        Freedom of Information request - Data of haelth management
function part in e-Health app

--------------------------------------------------------------------------

Dear Food and Health Bureau,

This is a student study group from Baptist University taking a General
Education course for undergraduates in which students investigate various
government policies and projects. Our team is doing the project related to
the health management function in e-Health application.

We’d like to explore how the app could import records automatically from
third-party health apps and health devices.

1. Does the app allow automatic import of health records from a
third-party app such as Huawei sports health which is the third
application for personalized care?

2. Does the eHealth team plan to develop such features in the near future?
If so please provide more information.

3. Does the app allow automatic import of health records from monitoring
devices For example, Apple care can get users’ health status through Apple
watch?

It seems that info available on the page is for the patients with general
health conditions without personalization based on the specific conditions
(e.g. info for type 2 diabetes patients). Does the FHB plan to offer more
personalized health info in the near future? Does the FHB plan to develop
a health information module within the app?

Thanks in advance for your assistance.

Yours sincerely

undergraduate student

Hong Kong Baptist University

Kowloon Tong, Hong Kong

-------------------------------------------------------------------

This is a request under the Code of Access to Information facilitated via
the accessinfo.hk website.

Please use this email address for all replies to this request:
[26][電郵地址]

Is [27][電郵地址] the wrong address for Freedom of Information
requests to Food and Health Bureau? If so, please contact us using this
form:
[28]https://accessinfo.hk/en/change_request/...

Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:
[29]https://accessinfo.hk/en/help/officers

If you find this service useful as an FOI officer, please ask your web
manager to link to us from your organisation's FOI page.

-------------------------------------------------------------------
 
 
From:        "Z.Jiayi" <[30][電郵地址]>
To:        FOI requests at Food and Health Bureau
<[31][電郵地址]>,
Date:        03/10/21 05:47 PM
Subject:        Freedom of Information request - Using Data of haelth
management function part in e-Health app

--------------------------------------------------------------------------

Dear Food and Health Bureau,

   This is a student study group from Baptist University taking a General
Education course for undergraduates in which students investigate various
government policies and projects. Our team is doing the project related to
the health management function in e-Health application.

We found that the app 醫健通 cannot import users’ physical data(blood
pressure/ blood glucose/blood lipid) automatically. For this purpose,
e-Health may need more data like blood pressure and glucose records.

1. Have these records been shared in e-Health? If not, is it technically
feasible to share the records in e-Health?

2. If the records are part of the eHealth, are they accessible to patients
through the e-Health app and the health management module?

3. What plans does the eHealth development team have to share the records
through eHealth with doctors and the app with patients?

The current version of health management may give a diagram to users
according to their blood pressure and blood glucose.

1. How the reports based on blood pressure and blood glucose are
generated? Please provide info about the algorithm and some report samples

2. How can the reports inform the patients on health management?

3. Is this health management module mainly for diabetes patients or
patients of other conditions?

4. Will the reports be saved in eHealth and shared with the doctors?

5. Will the system be able to detect the cases that require the
intervention of doctors and alert the patients accordingly?  

Thanks in advance for your assistance.

Yours sincerely

Z.Jiayi

Hong Kong Baptist University

Kowloon Tong, Hong Kong

-------------------------------------------------------------------

This is a request under the Code of Access to Information facilitated via
the accessinfo.hk website.

Please use this email address for all replies to this request:
[32][電郵地址]

Is [33][電郵地址] the wrong address for Freedom of Information
requests to Food and Health Bureau? If so, please contact us using this
form:
[34]https://accessinfo.hk/en/change_request/...

Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:
[35]https://accessinfo.hk/en/help/officers

If you find this service useful as an FOI officer, please ask your web
manager to link to us from your organisation's FOI page.

-------------------------------------------------------------------

References

Visible links
3. http://www.ehealth.gov.hk/
4. mailto:[電郵地址]
5. mailto:[電郵地址]
6. mailto:[電郵地址]
7. mailto:foi+request-818-fa174169
8. mailto:%22Liang_Doris_[mailto:[電郵地址]]
9. mailto:foi+request-819-ed3ab15b
10. mailto:%22Liang_Doris_[mailto:[電郵地址]]
11. mailto:[電郵地址]
12. mailto:[索取資料要求電郵#819]
13. mailto:[食物環境衞生署供索取資料的電郵]
14. mailto:[索取資料要求電郵#819]
15. mailto:[食物環境衞生署供索取資料的電郵]
16. https://accessinfo.hk/zh_HK/change_reque...
17. https://accessinfo.hk/zh_HK/help/officers
18. mailto:[電郵地址]
19. mailto:[食物環境衞生署供索取資料的電郵]
20. mailto:[電郵地址]
21. mailto:[食物環境衞生署供索取資料的電郵]
22. https://accessinfo.hk/zh_HK/change_reque...
23. https://accessinfo.hk/zh_HK/help/officers
24. mailto:[電郵地址]
25. mailto:[電郵地址]
26. mailto:[電郵地址]
27. mailto:[電郵地址]
28. https://accessinfo.hk/en/change_request/...
29. https://accessinfo.hk/en/help/officers
30. mailto:[電郵地址]
31. mailto:[電郵地址]
32. mailto:[電郵地址]
33. mailto:[電郵地址]
34. https://accessinfo.hk/en/change_request/...
35. https://accessinfo.hk/en/help/officers

Food and Health Bureau

2 Attachments

Dear Z. Jiayi,
Thank you for your email dated 3 October 2021 enquiring about the
Electronic Health Record Sharing System (eHealth) and the 醫健通eHealth
App (App).
The App was launched in January 2021.  As of end-September 2021, over 1.6
million users downloaded the App.  Monthly figure of active users or
average number of times used the App by active users is not available.
As of end-September 2021, around 123 000 blood pressure and 20 000 blood
glucose records are documented via the Health Management Module of the App
respectively.  Monthly usage figure about the App is not available.
Currently, users may input their blood pressure and blood glucose levels
in the App.  The blood pressure and blood glucose records entered by the
users in the App will not be uploaded to eHealth, but users could view
their own records documented in the App and/or generate reports through
the App for sharing to their healthcare providers as detailed in the
following paragraph.  The feasibility and timeframe for sharing data
collected from the Health Management Module of the App with eHealth is
being explored.
The health management report generated is based on the blood
pressure/pulse and blood glucose records documented by the App user.
 Apart from displaying the records in table format, values of systolic
pressure, diastolic pressure, pulse and blood glucose records could also
be displayed in line graphs or bar charts for easy reference and therefore
enabling easy tracking of health progress over time and trend analysis.
 Samples of the report generated are appended below for reference please.
[1]cid:[email protected]
[2]cid:[email protected]
The App provides a platform to manage the health data and monitor the
health status or conditions of the user and/or their family member(s).
 The users may download and share the reports with the healthcare
providers by showing the print-out or emailing the softcopy, etc. for
reference.  All members of the general public are welcome to download the
App and make use of various features to manage their own and family
members’ health anytime and anywhere.  
The App neither detects the health data collected nor initiates alert.
 The App also does not allow automatic import of health records from
third-party App or monitoring devices.
Under the “Health Programme” and “Health News” functions of the App, users
could obtain public health information and news, as well as access
information about various Government Public-Private Partnership Programmes
and public health programmes.  We will continuously review and enhance the
existing functions of the App and explore new features at appropriate
time.
For more details and latest development about eHealth, please visit our
website ([3]www.ehealth.gov.hk).
 
Electronic Health Record Office
Food and Health Bureau
 
-----------------------------------------------------------
 
 
From: Enquiry FHB [[4]mailto:[電郵地址]]
Sent: Monday, October 11, 2021 2:40 PM
To: [5][電郵地址];
[6][電郵地址]; Liang Doris
[[7]mailto:foi+request-818-fa174169
<[8]"Liang_Doris_[mailto:foi+request-818-fa174169"@accessinfo.hk]>; Liang
Doris [[9]mailto:foi+request-819-ed3ab15b
<[10]"Liang_Doris_[mailto:foi+request-819-ed3ab15b"@accessinfo.hk]>
Subject: Re: Freedom of Information request - health management function
in e-Health application
 
Dear Z. Jiayi,
 
The Food and Health Bureau (FHB) has received your application under the
Code on Access to Information on 3 October 2021.  Your application is now
under processing.  
 
According to paragraph 1.16 of the Code on Access to Information, you will
be informed of the latest progress of the case separately on or before 22
October 2021.  
 
In the meantime, please contact us by e-mail at [11][電郵地址] if
you have any enquiry.  Thank you.
 
(Miss S MAN)
Food and Health Bureau

 
From: Liang Doris [[12]mailto:[索取資料要求電郵#819]]
Sent: Sunday, October 3, 2021 8:54 PM
To: Kevonny MY TO/FHB <[13][食物環境衞生署供索取資料的電郵]>
Subject: 公開資料 request - data of eHealth app in health management

Dear Food and Health Bureau

This is a student study group from Baptist University taking a General
Education course for undergraduates in which students investigate various
government policies and projects. Our team is doing the project related to
the health management function in e-Health application.

We found that the app 醫健通 cannot import users’ physical data(blood
pressure/ blood glucose/blood lipid) automatically. For this purpose,
e-Health may need more data like blood pressure and glucose records.

      1.Have these records been shared in e-Health? If not, is it
technically feasible to share the records in e-Health?

      2.If the records are part of the eHealth, are they accessible to
patients through the e-

      3.Health app and the health management module?

      4.What plans does the eHealth development team have to share the
records through eHealth with doctors and the app with patients?

      The current version of health management may give a diagram to users
according to their blood pressure and blood glucose.

      1.How the reports based on blood pressure and blood glucose are
generated?

      Please provide info about the algorithm and some report samples

      1.How can the reports inform the patients on health management?

      2.Is this health management module mainly for diabetes patients or
patients of other conditions?

      3.Will the reports be saved in eHealth and shared with the doctors?

      4.Will the system be able to detect the cases that require the
intervention of doctors and alert the patients accordingly?

      We’d like to explore how the app could import records automatically
from third-party health apps and health devices.

      1.Does the app allow automatic import of health records from
third-party app such as Huawei sports health which is the third
application for personalized care?

      2.Does the eHealth team plan to develop such features in the near
future? If so please provide more information.

      3.Does the app allow automatic import of health records from
monitoring devices For example, Apple care can get users’ health status
through Apple watch?

It seems that info available on the page is for the patients with general
health conditions without personalization based on the specific conditions
(e.g. info for type 2 diabetes patients).

       1.Does the FHB plan to offer more personalized health info in the
near future?

       2.Does the FHB plan to develop a health information module within
the app?

Thanks in advance for your assistance

Your sincerely

undergraduate student   Z.jiayi

Hong Kong Baptist University

Kowloon Tong, Hong Kong

-------------------------------------------------------------------

This is a request under the Code of Access to Information facilitated via
the accessinfo.hk website.

請將此電子郵件地址用於對此請求的所有回复:
[14][索取資料要求電郵#819]

Is [15][食物環境衞生署供索取資料的電郵] the wrong address for 公開資料 requests to 食物環
境衞生署? If so, please contact us using this form:
[16]https://accessinfo.hk/zh_HK/change_reque...

免責聲明:本訊息及其後的回應將會在網上公開。以下是我們的私隱及版權政策:
[17]https://accessinfo.hk/zh_HK/help/officers

如果您認為此服務對於資訊詢問自由權(FOI)官員很有用,請讓您的網絡管理員從
您組織的FOI頁面鏈接到我們。

-------------------------------------------------------------------
 

From: Liang Doris [[18]mailto:[電郵地址]]
Sent: Sunday, October 3, 2021 8:51 PM
To: Kevonny MY TO/FHB <[19][食物環境衞生署供索取資料的電郵]>
Subject: 公開資料 request - data of eHealth app in health management

Dear Food and Health Bureau

This is a student study group from Baptist University taking a General
Education course for undergraduates in which students investigate various
government policies and projects. Our team is doing the project related to
the health management function in e-Health application.

We want to know more about the usage of the e-Health app. Could you
provide the following data?

      1.When was the app first available?    

      2.The total number of users who downloaded the e-Health app

      3.The monthly active users of the app (please provide the monthly
figures since the launch of the app)

      4.The average number of times the app per month was used by active
users (excluding those who do not use the app in a particular month)

      Also, we want to know more about the current use of the health
management module of the eHealth app

      1.Total no. of times of blood pressure records that were uploaded by
the users and the

      2.no. of users who uploaded the records (please monthly figure

      3.Total no. of times of blood glucose records that were uploaded by
the users and the no. of users who uploaded the records (please monthly
figure

Thanks in advance for your assistance

Your sincerely

undergraduate student   Z. jiayi

Hong Kong Baptist University

Kowloon Tong, Hong Kong

-------------------------------------------------------------------

This is a request under the Code of Access to Information facilitated via
the accessinfo.hk website.

請將此電子郵件地址用於對此請求的所有回复:
[20][電郵地址]

Is [21][食物環境衞生署供索取資料的電郵] the wrong address for 公開資料 requests to 食物環
境衞生署? If so, please contact us using this form:
[22]https://accessinfo.hk/zh_HK/change_reque...

免責聲明:本訊息及其後的回應將會在網上公開。以下是我們的私隱及版權政策:
[23]https://accessinfo.hk/zh_HK/help/officers

如果您認為此服務對於資訊詢問自由權(FOI)官員很有用,請讓您的網絡管理員從
您組織的FOI頁面鏈接到我們。

-------------------------------------------------------------------
 
 
From:        "Z.Jiayi" <[24][電郵地址]>
To:        FOI requests at Food and Health Bureau
<[25][電郵地址]>,
Date:        03/10/21 05:50 PM
Subject:        Freedom of Information request - Data of haelth management
function part in e-Health app

--------------------------------------------------------------------------

Dear Food and Health Bureau,

This is a student study group from Baptist University taking a General
Education course for undergraduates in which students investigate various
government policies and projects. Our team is doing the project related to
the health management function in e-Health application.

We’d like to explore how the app could import records automatically from
third-party health apps and health devices.

1. Does the app allow automatic import of health records from a
third-party app such as Huawei sports health which is the third
application for personalized care?

2. Does the eHealth team plan to develop such features in the near future?
If so please provide more information.

3. Does the app allow automatic import of health records from monitoring
devices For example, Apple care can get users’ health status through Apple
watch?

It seems that info available on the page is for the patients with general
health conditions without personalization based on the specific conditions
(e.g. info for type 2 diabetes patients). Does the FHB plan to offer more
personalized health info in the near future? Does the FHB plan to develop
a health information module within the app?

Thanks in advance for your assistance.

Yours sincerely

undergraduate student

Hong Kong Baptist University

Kowloon Tong, Hong Kong

-------------------------------------------------------------------

This is a request under the Code of Access to Information facilitated via
the accessinfo.hk website.

Please use this email address for all replies to this request:
[26][電郵地址]

Is [27][電郵地址] the wrong address for Freedom of Information
requests to Food and Health Bureau? If so, please contact us using this
form:
[28]https://accessinfo.hk/en/change_request/...

Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:
[29]https://accessinfo.hk/en/help/officers

If you find this service useful as an FOI officer, please ask your web
manager to link to us from your organisation's FOI page.

-------------------------------------------------------------------
 
 
From:        "Z.Jiayi" <[30][電郵地址]>
To:        FOI requests at Food and Health Bureau
<[31][電郵地址]>,
Date:        03/10/21 05:47 PM
Subject:        Freedom of Information request - Using Data of haelth
management function part in e-Health app

--------------------------------------------------------------------------

Dear Food and Health Bureau,

   This is a student study group from Baptist University taking a General
Education course for undergraduates in which students investigate various
government policies and projects. Our team is doing the project related to
the health management function in e-Health application.

We found that the app 醫健通 cannot import users’ physical data(blood
pressure/ blood glucose/blood lipid) automatically. For this purpose,
e-Health may need more data like blood pressure and glucose records.

1. Have these records been shared in e-Health? If not, is it technically
feasible to share the records in e-Health?

2. If the records are part of the eHealth, are they accessible to patients
through the e-Health app and the health management module?

3. What plans does the eHealth development team have to share the records
through eHealth with doctors and the app with patients?

The current version of health management may give a diagram to users
according to their blood pressure and blood glucose.

1. How the reports based on blood pressure and blood glucose are
generated? Please provide info about the algorithm and some report samples

2. How can the reports inform the patients on health management?

3. Is this health management module mainly for diabetes patients or
patients of other conditions?

4. Will the reports be saved in eHealth and shared with the doctors?

5. Will the system be able to detect the cases that require the
intervention of doctors and alert the patients accordingly?  

Thanks in advance for your assistance.

Yours sincerely

Z.Jiayi

Hong Kong Baptist University

Kowloon Tong, Hong Kong

-------------------------------------------------------------------

This is a request under the Code of Access to Information facilitated via
the accessinfo.hk website.

Please use this email address for all replies to this request:
[32][電郵地址]

Is [33][電郵地址] the wrong address for Freedom of Information
requests to Food and Health Bureau? If so, please contact us using this
form:
[34]https://accessinfo.hk/en/change_request/...

Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:
[35]https://accessinfo.hk/en/help/officers

If you find this service useful as an FOI officer, please ask your web
manager to link to us from your organisation's FOI page.

-------------------------------------------------------------------

References

Visible links
3. http://www.ehealth.gov.hk/
4. mailto:[電郵地址]
5. mailto:[電郵地址]
6. mailto:[電郵地址]
7. mailto:foi+request-818-fa174169
8. mailto:%22Liang_Doris_[mailto:[電郵地址]]
9. mailto:foi+request-819-ed3ab15b
10. mailto:%22Liang_Doris_[mailto:[電郵地址]]
11. mailto:[電郵地址]
12. mailto:[索取資料要求電郵#819]
13. mailto:[食物環境衞生署供索取資料的電郵]
14. mailto:[索取資料要求電郵#819]
15. mailto:[食物環境衞生署供索取資料的電郵]
16. https://accessinfo.hk/zh_HK/change_reque...
17. https://accessinfo.hk/zh_HK/help/officers
18. mailto:[電郵地址]
19. mailto:[食物環境衞生署供索取資料的電郵]
20. mailto:[電郵地址]
21. mailto:[食物環境衞生署供索取資料的電郵]
22. https://accessinfo.hk/zh_HK/change_reque...
23. https://accessinfo.hk/zh_HK/help/officers
24. mailto:[電郵地址]
25. mailto:[電郵地址]
26. mailto:[電郵地址]
27. mailto:[電郵地址]
28. https://accessinfo.hk/en/change_request/...
29. https://accessinfo.hk/en/help/officers
30. mailto:[電郵地址]
31. mailto:[電郵地址]
32. mailto:[電郵地址]
33. mailto:[電郵地址]
34. https://accessinfo.hk/en/change_request/...
35. https://accessinfo.hk/en/help/officers

Food and Health Bureau

2 Attachments

Dear Z. Jiayi,
Thank you for your email dated 3 October 2021 enquiring about the
Electronic Health Record Sharing System (eHealth) and the 醫健通eHealth
App (App).
The App was launched in January 2021.  As of end-September 2021, over 1.6
million users downloaded the App.  Monthly figure of active users or
average number of times used the App by active users is not available.
As of end-September 2021, around 123 000 blood pressure and 20 000 blood
glucose records are documented via the Health Management Module of the App
respectively.  Monthly usage figure about the App is not available.
Currently, users may input their blood pressure and blood glucose levels
in the App.  The blood pressure and blood glucose records entered by the
users in the App will not be uploaded to eHealth, but users could view
their own records documented in the App and/or generate reports through
the App for sharing to their healthcare providers as detailed in the
following paragraph.  The feasibility and timeframe for sharing data
collected from the Health Management Module of the App with eHealth is
being explored.
The health management report generated is based on the blood
pressure/pulse and blood glucose records documented by the App user.
 Apart from displaying the records in table format, values of systolic
pressure, diastolic pressure, pulse and blood glucose records could also
be displayed in line graphs or bar charts for easy reference and therefore
enabling easy tracking of health progress over time and trend analysis.
 Samples of the report generated are appended below for reference please.
[1]cid:[email protected]
[2]cid:[email protected]
The App provides a platform to manage the health data and monitor the
health status or conditions of the user and/or their family member(s).
 The users may download and share the reports with the healthcare
providers by showing the print-out or emailing the softcopy, etc. for
reference.  All members of the general public are welcome to download the
App and make use of various features to manage their own and family
members’ health anytime and anywhere.  
The App neither detects the health data collected nor initiates alert.
 The App also does not allow automatic import of health records from
third-party App or monitoring devices.
Under the “Health Programme” and “Health News” functions of the App, users
could obtain public health information and news, as well as access
information about various Government Public-Private Partnership Programmes
and public health programmes.  We will continuously review and enhance the
existing functions of the App and explore new features at appropriate
time.
For more details and latest development about eHealth, please visit our
website ([3]www.ehealth.gov.hk).
 
Electronic Health Record Office
Food and Health Bureau
 
-----------------------------------------------------------
 
 
From: Enquiry FHB [[4]mailto:[電郵地址]]
Sent: Monday, October 11, 2021 2:40 PM
To: [5][電郵地址];
[6][電郵地址]; Liang Doris
[[7]mailto:foi+request-818-fa174169
<[8]"Liang_Doris_[mailto:foi+request-818-fa174169"@accessinfo.hk]>; Liang
Doris [[9]mailto:foi+request-819-ed3ab15b
<[10]"Liang_Doris_[mailto:foi+request-819-ed3ab15b"@accessinfo.hk]>
Subject: Re: Freedom of Information request - health management function
in e-Health application
 
Dear Z. Jiayi,
 
The Food and Health Bureau (FHB) has received your application under the
Code on Access to Information on 3 October 2021.  Your application is now
under processing.  
 
According to paragraph 1.16 of the Code on Access to Information, you will
be informed of the latest progress of the case separately on or before 22
October 2021.  
 
In the meantime, please contact us by e-mail at [11][電郵地址] if
you have any enquiry.  Thank you.
 
(Miss S MAN)
Food and Health Bureau

 
From: Liang Doris [[12]mailto:[索取資料要求電郵#819]]
Sent: Sunday, October 3, 2021 8:54 PM
To: Kevonny MY TO/FHB <[13][食物環境衞生署供索取資料的電郵]>
Subject: 公開資料 request - data of eHealth app in health management

Dear Food and Health Bureau

This is a student study group from Baptist University taking a General
Education course for undergraduates in which students investigate various
government policies and projects. Our team is doing the project related to
the health management function in e-Health application.

We found that the app 醫健通 cannot import users’ physical data(blood
pressure/ blood glucose/blood lipid) automatically. For this purpose,
e-Health may need more data like blood pressure and glucose records.

      1.Have these records been shared in e-Health? If not, is it
technically feasible to share the records in e-Health?

      2.If the records are part of the eHealth, are they accessible to
patients through the e-

      3.Health app and the health management module?

      4.What plans does the eHealth development team have to share the
records through eHealth with doctors and the app with patients?

      The current version of health management may give a diagram to users
according to their blood pressure and blood glucose.

      1.How the reports based on blood pressure and blood glucose are
generated?

      Please provide info about the algorithm and some report samples

      1.How can the reports inform the patients on health management?

      2.Is this health management module mainly for diabetes patients or
patients of other conditions?

      3.Will the reports be saved in eHealth and shared with the doctors?

      4.Will the system be able to detect the cases that require the
intervention of doctors and alert the patients accordingly?

      We’d like to explore how the app could import records automatically
from third-party health apps and health devices.

      1.Does the app allow automatic import of health records from
third-party app such as Huawei sports health which is the third
application for personalized care?

      2.Does the eHealth team plan to develop such features in the near
future? If so please provide more information.

      3.Does the app allow automatic import of health records from
monitoring devices For example, Apple care can get users’ health status
through Apple watch?

It seems that info available on the page is for the patients with general
health conditions without personalization based on the specific conditions
(e.g. info for type 2 diabetes patients).

       1.Does the FHB plan to offer more personalized health info in the
near future?

       2.Does the FHB plan to develop a health information module within
the app?

Thanks in advance for your assistance

Your sincerely

undergraduate student   Z.jiayi

Hong Kong Baptist University

Kowloon Tong, Hong Kong

-------------------------------------------------------------------

This is a request under the Code of Access to Information facilitated via
the accessinfo.hk website.

請將此電子郵件地址用於對此請求的所有回复:
[14][索取資料要求電郵#819]

Is [15][食物環境衞生署供索取資料的電郵] the wrong address for 公開資料 requests to 食物環
境衞生署? If so, please contact us using this form:
[16]https://accessinfo.hk/zh_HK/change_reque...

免責聲明:本訊息及其後的回應將會在網上公開。以下是我們的私隱及版權政策:
[17]https://accessinfo.hk/zh_HK/help/officers

如果您認為此服務對於資訊詢問自由權(FOI)官員很有用,請讓您的網絡管理員從
您組織的FOI頁面鏈接到我們。

-------------------------------------------------------------------
 

From: Liang Doris [[18]mailto:[電郵地址]]
Sent: Sunday, October 3, 2021 8:51 PM
To: Kevonny MY TO/FHB <[19][食物環境衞生署供索取資料的電郵]>
Subject: 公開資料 request - data of eHealth app in health management

Dear Food and Health Bureau

This is a student study group from Baptist University taking a General
Education course for undergraduates in which students investigate various
government policies and projects. Our team is doing the project related to
the health management function in e-Health application.

We want to know more about the usage of the e-Health app. Could you
provide the following data?

      1.When was the app first available?    

      2.The total number of users who downloaded the e-Health app

      3.The monthly active users of the app (please provide the monthly
figures since the launch of the app)

      4.The average number of times the app per month was used by active
users (excluding those who do not use the app in a particular month)

      Also, we want to know more about the current use of the health
management module of the eHealth app

      1.Total no. of times of blood pressure records that were uploaded by
the users and the

      2.no. of users who uploaded the records (please monthly figure

      3.Total no. of times of blood glucose records that were uploaded by
the users and the no. of users who uploaded the records (please monthly
figure

Thanks in advance for your assistance

Your sincerely

undergraduate student   Z. jiayi

Hong Kong Baptist University

Kowloon Tong, Hong Kong

-------------------------------------------------------------------

This is a request under the Code of Access to Information facilitated via
the accessinfo.hk website.

請將此電子郵件地址用於對此請求的所有回复:
[20][電郵地址]

Is [21][食物環境衞生署供索取資料的電郵] the wrong address for 公開資料 requests to 食物環
境衞生署? If so, please contact us using this form:
[22]https://accessinfo.hk/zh_HK/change_reque...

免責聲明:本訊息及其後的回應將會在網上公開。以下是我們的私隱及版權政策:
[23]https://accessinfo.hk/zh_HK/help/officers

如果您認為此服務對於資訊詢問自由權(FOI)官員很有用,請讓您的網絡管理員從
您組織的FOI頁面鏈接到我們。

-------------------------------------------------------------------
 
 
From:        "Z.Jiayi" <[24][電郵地址]>
To:        FOI requests at Food and Health Bureau
<[25][電郵地址]>,
Date:        03/10/21 05:50 PM
Subject:        Freedom of Information request - Data of haelth management
function part in e-Health app

--------------------------------------------------------------------------

Dear Food and Health Bureau,

This is a student study group from Baptist University taking a General
Education course for undergraduates in which students investigate various
government policies and projects. Our team is doing the project related to
the health management function in e-Health application.

We’d like to explore how the app could import records automatically from
third-party health apps and health devices.

1. Does the app allow automatic import of health records from a
third-party app such as Huawei sports health which is the third
application for personalized care?

2. Does the eHealth team plan to develop such features in the near future?
If so please provide more information.

3. Does the app allow automatic import of health records from monitoring
devices For example, Apple care can get users’ health status through Apple
watch?

It seems that info available on the page is for the patients with general
health conditions without personalization based on the specific conditions
(e.g. info for type 2 diabetes patients). Does the FHB plan to offer more
personalized health info in the near future? Does the FHB plan to develop
a health information module within the app?

Thanks in advance for your assistance.

Yours sincerely

undergraduate student

Hong Kong Baptist University

Kowloon Tong, Hong Kong

-------------------------------------------------------------------

This is a request under the Code of Access to Information facilitated via
the accessinfo.hk website.

Please use this email address for all replies to this request:
[26][電郵地址]

Is [27][電郵地址] the wrong address for Freedom of Information
requests to Food and Health Bureau? If so, please contact us using this
form:
[28]https://accessinfo.hk/en/change_request/...

Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:
[29]https://accessinfo.hk/en/help/officers

If you find this service useful as an FOI officer, please ask your web
manager to link to us from your organisation's FOI page.

-------------------------------------------------------------------
 
 
From:        "Z.Jiayi" <[30][電郵地址]>
To:        FOI requests at Food and Health Bureau
<[31][電郵地址]>,
Date:        03/10/21 05:47 PM
Subject:        Freedom of Information request - Using Data of haelth
management function part in e-Health app

--------------------------------------------------------------------------

Dear Food and Health Bureau,

   This is a student study group from Baptist University taking a General
Education course for undergraduates in which students investigate various
government policies and projects. Our team is doing the project related to
the health management function in e-Health application.

We found that the app 醫健通 cannot import users’ physical data(blood
pressure/ blood glucose/blood lipid) automatically. For this purpose,
e-Health may need more data like blood pressure and glucose records.

1. Have these records been shared in e-Health? If not, is it technically
feasible to share the records in e-Health?

2. If the records are part of the eHealth, are they accessible to patients
through the e-Health app and the health management module?

3. What plans does the eHealth development team have to share the records
through eHealth with doctors and the app with patients?

The current version of health management may give a diagram to users
according to their blood pressure and blood glucose.

1. How the reports based on blood pressure and blood glucose are
generated? Please provide info about the algorithm and some report samples

2. How can the reports inform the patients on health management?

3. Is this health management module mainly for diabetes patients or
patients of other conditions?

4. Will the reports be saved in eHealth and shared with the doctors?

5. Will the system be able to detect the cases that require the
intervention of doctors and alert the patients accordingly?  

Thanks in advance for your assistance.

Yours sincerely

Z.Jiayi

Hong Kong Baptist University

Kowloon Tong, Hong Kong

-------------------------------------------------------------------

This is a request under the Code of Access to Information facilitated via
the accessinfo.hk website.

Please use this email address for all replies to this request:
[32][電郵地址]

Is [33][電郵地址] the wrong address for Freedom of Information
requests to Food and Health Bureau? If so, please contact us using this
form:
[34]https://accessinfo.hk/en/change_request/...

Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:
[35]https://accessinfo.hk/en/help/officers

If you find this service useful as an FOI officer, please ask your web
manager to link to us from your organisation's FOI page.

-------------------------------------------------------------------

References

Visible links
3. http://www.ehealth.gov.hk/
4. mailto:[電郵地址]
5. mailto:[電郵地址]
6. mailto:[電郵地址]
7. mailto:foi+request-818-fa174169
8. mailto:%22Liang_Doris_[mailto:[電郵地址]]
9. mailto:foi+request-819-ed3ab15b
10. mailto:%22Liang_Doris_[mailto:[電郵地址]]
11. mailto:[電郵地址]
12. mailto:[索取資料要求電郵#819]
13. mailto:[食物環境衞生署供索取資料的電郵]
14. mailto:[索取資料要求電郵#819]
15. mailto:[食物環境衞生署供索取資料的電郵]
16. https://accessinfo.hk/zh_HK/change_reque...
17. https://accessinfo.hk/zh_HK/help/officers
18. mailto:[電郵地址]
19. mailto:[食物環境衞生署供索取資料的電郵]
20. mailto:[電郵地址]
21. mailto:[食物環境衞生署供索取資料的電郵]
22. https://accessinfo.hk/zh_HK/change_reque...
23. https://accessinfo.hk/zh_HK/help/officers
24. mailto:[電郵地址]
25. mailto:[電郵地址]
26. mailto:[電郵地址]
27. mailto:[電郵地址]
28. https://accessinfo.hk/en/change_request/...
29. https://accessinfo.hk/en/help/officers
30. mailto:[電郵地址]
31. mailto:[電郵地址]
32. mailto:[電郵地址]
33. mailto:[電郵地址]
34. https://accessinfo.hk/en/change_request/...
35. https://accessinfo.hk/en/help/officers

Food and Health Bureau

2 Attachments

Dear Z. Jiayi,
Thank you for your email dated 3 October 2021 enquiring about the
Electronic Health Record Sharing System (eHealth) and the 醫健通eHealth
App (App).
The App was launched in January 2021.  As of end-September 2021, over 1.6
million users downloaded the App.  Monthly figure of active users or
average number of times used the App by active users is not available.
As of end-September 2021, around 123 000 blood pressure and 20 000 blood
glucose records are documented via the Health Management Module of the App
respectively.  Monthly usage figure about the App is not available.
Currently, users may input their blood pressure and blood glucose levels
in the App.  The blood pressure and blood glucose records entered by the
users in the App will not be uploaded to eHealth, but users could view
their own records documented in the App and/or generate reports through
the App for sharing to their healthcare providers as detailed in the
following paragraph.  The feasibility and timeframe for sharing data
collected from the Health Management Module of the App with eHealth is
being explored.
The health management report generated is based on the blood
pressure/pulse and blood glucose records documented by the App user.
 Apart from displaying the records in table format, values of systolic
pressure, diastolic pressure, pulse and blood glucose records could also
be displayed in line graphs or bar charts for easy reference and therefore
enabling easy tracking of health progress over time and trend analysis.
 Samples of the report generated are appended below for reference please.
[1]cid:[email protected]
[2]cid:[email protected]
The App provides a platform to manage the health data and monitor the
health status or conditions of the user and/or their family member(s).
 The users may download and share the reports with the healthcare
providers by showing the print-out or emailing the softcopy, etc. for
reference.  All members of the general public are welcome to download the
App and make use of various features to manage their own and family
members’ health anytime and anywhere.  
The App neither detects the health data collected nor initiates alert.
 The App also does not allow automatic import of health records from
third-party App or monitoring devices.
Under the “Health Programme” and “Health News” functions of the App, users
could obtain public health information and news, as well as access
information about various Government Public-Private Partnership Programmes
and public health programmes.  We will continuously review and enhance the
existing functions of the App and explore new features at appropriate
time.
For more details and latest development about eHealth, please visit our
website ([3]www.ehealth.gov.hk).
 
Electronic Health Record Office
Food and Health Bureau
 
-----------------------------------------------------------
 
 
From: Enquiry FHB [[4]mailto:[電郵地址]]
Sent: Monday, October 11, 2021 2:40 PM
To: [5][電郵地址];
[6][電郵地址]; Liang Doris
[[7]mailto:foi+request-818-fa174169
<[8]"Liang_Doris_[mailto:foi+request-818-fa174169"@accessinfo.hk]>; Liang
Doris [[9]mailto:foi+request-819-ed3ab15b
<[10]"Liang_Doris_[mailto:foi+request-819-ed3ab15b"@accessinfo.hk]>
Subject: Re: Freedom of Information request - health management function
in e-Health application
 
Dear Z. Jiayi,
 
The Food and Health Bureau (FHB) has received your application under the
Code on Access to Information on 3 October 2021.  Your application is now
under processing.  
 
According to paragraph 1.16 of the Code on Access to Information, you will
be informed of the latest progress of the case separately on or before 22
October 2021.  
 
In the meantime, please contact us by e-mail at [11][電郵地址] if
you have any enquiry.  Thank you.
 
(Miss S MAN)
Food and Health Bureau

 
From: Liang Doris [[12]mailto:[索取資料要求電郵#819]]
Sent: Sunday, October 3, 2021 8:54 PM
To: Kevonny MY TO/FHB <[13][食物環境衞生署供索取資料的電郵]>
Subject: 公開資料 request - data of eHealth app in health management

Dear Food and Health Bureau

This is a student study group from Baptist University taking a General
Education course for undergraduates in which students investigate various
government policies and projects. Our team is doing the project related to
the health management function in e-Health application.

We found that the app 醫健通 cannot import users’ physical data(blood
pressure/ blood glucose/blood lipid) automatically. For this purpose,
e-Health may need more data like blood pressure and glucose records.

      1.Have these records been shared in e-Health? If not, is it
technically feasible to share the records in e-Health?

      2.If the records are part of the eHealth, are they accessible to
patients through the e-

      3.Health app and the health management module?

      4.What plans does the eHealth development team have to share the
records through eHealth with doctors and the app with patients?

      The current version of health management may give a diagram to users
according to their blood pressure and blood glucose.

      1.How the reports based on blood pressure and blood glucose are
generated?

      Please provide info about the algorithm and some report samples

      1.How can the reports inform the patients on health management?

      2.Is this health management module mainly for diabetes patients or
patients of other conditions?

      3.Will the reports be saved in eHealth and shared with the doctors?

      4.Will the system be able to detect the cases that require the
intervention of doctors and alert the patients accordingly?

      We’d like to explore how the app could import records automatically
from third-party health apps and health devices.

      1.Does the app allow automatic import of health records from
third-party app such as Huawei sports health which is the third
application for personalized care?

      2.Does the eHealth team plan to develop such features in the near
future? If so please provide more information.

      3.Does the app allow automatic import of health records from
monitoring devices For example, Apple care can get users’ health status
through Apple watch?

It seems that info available on the page is for the patients with general
health conditions without personalization based on the specific conditions
(e.g. info for type 2 diabetes patients).

       1.Does the FHB plan to offer more personalized health info in the
near future?

       2.Does the FHB plan to develop a health information module within
the app?

Thanks in advance for your assistance

Your sincerely

undergraduate student   Z.jiayi

Hong Kong Baptist University

Kowloon Tong, Hong Kong

-------------------------------------------------------------------

This is a request under the Code of Access to Information facilitated via
the accessinfo.hk website.

請將此電子郵件地址用於對此請求的所有回复:
[14][索取資料要求電郵#819]

Is [15][食物環境衞生署供索取資料的電郵] the wrong address for 公開資料 requests to 食物環
境衞生署? If so, please contact us using this form:
[16]https://accessinfo.hk/zh_HK/change_reque...

免責聲明:本訊息及其後的回應將會在網上公開。以下是我們的私隱及版權政策:
[17]https://accessinfo.hk/zh_HK/help/officers

如果您認為此服務對於資訊詢問自由權(FOI)官員很有用,請讓您的網絡管理員從
您組織的FOI頁面鏈接到我們。

-------------------------------------------------------------------
 

From: Liang Doris [[18]mailto:[電郵地址]]
Sent: Sunday, October 3, 2021 8:51 PM
To: Kevonny MY TO/FHB <[19][食物環境衞生署供索取資料的電郵]>
Subject: 公開資料 request - data of eHealth app in health management

Dear Food and Health Bureau

This is a student study group from Baptist University taking a General
Education course for undergraduates in which students investigate various
government policies and projects. Our team is doing the project related to
the health management function in e-Health application.

We want to know more about the usage of the e-Health app. Could you
provide the following data?

      1.When was the app first available?    

      2.The total number of users who downloaded the e-Health app

      3.The monthly active users of the app (please provide the monthly
figures since the launch of the app)

      4.The average number of times the app per month was used by active
users (excluding those who do not use the app in a particular month)

      Also, we want to know more about the current use of the health
management module of the eHealth app

      1.Total no. of times of blood pressure records that were uploaded by
the users and the

      2.no. of users who uploaded the records (please monthly figure

      3.Total no. of times of blood glucose records that were uploaded by
the users and the no. of users who uploaded the records (please monthly
figure

Thanks in advance for your assistance

Your sincerely

undergraduate student   Z. jiayi

Hong Kong Baptist University

Kowloon Tong, Hong Kong

-------------------------------------------------------------------

This is a request under the Code of Access to Information facilitated via
the accessinfo.hk website.

請將此電子郵件地址用於對此請求的所有回复:
[20][電郵地址]

Is [21][食物環境衞生署供索取資料的電郵] the wrong address for 公開資料 requests to 食物環
境衞生署? If so, please contact us using this form:
[22]https://accessinfo.hk/zh_HK/change_reque...

免責聲明:本訊息及其後的回應將會在網上公開。以下是我們的私隱及版權政策:
[23]https://accessinfo.hk/zh_HK/help/officers

如果您認為此服務對於資訊詢問自由權(FOI)官員很有用,請讓您的網絡管理員從
您組織的FOI頁面鏈接到我們。

-------------------------------------------------------------------
 
 
From:        "Z.Jiayi" <[24][電郵地址]>
To:        FOI requests at Food and Health Bureau
<[25][電郵地址]>,
Date:        03/10/21 05:50 PM
Subject:        Freedom of Information request - Data of haelth management
function part in e-Health app

--------------------------------------------------------------------------

Dear Food and Health Bureau,

This is a student study group from Baptist University taking a General
Education course for undergraduates in which students investigate various
government policies and projects. Our team is doing the project related to
the health management function in e-Health application.

We’d like to explore how the app could import records automatically from
third-party health apps and health devices.

1. Does the app allow automatic import of health records from a
third-party app such as Huawei sports health which is the third
application for personalized care?

2. Does the eHealth team plan to develop such features in the near future?
If so please provide more information.

3. Does the app allow automatic import of health records from monitoring
devices For example, Apple care can get users’ health status through Apple
watch?

It seems that info available on the page is for the patients with general
health conditions without personalization based on the specific conditions
(e.g. info for type 2 diabetes patients). Does the FHB plan to offer more
personalized health info in the near future? Does the FHB plan to develop
a health information module within the app?

Thanks in advance for your assistance.

Yours sincerely

undergraduate student

Hong Kong Baptist University

Kowloon Tong, Hong Kong

-------------------------------------------------------------------

This is a request under the Code of Access to Information facilitated via
the accessinfo.hk website.

Please use this email address for all replies to this request:
[26][電郵地址]

Is [27][電郵地址] the wrong address for Freedom of Information
requests to Food and Health Bureau? If so, please contact us using this
form:
[28]https://accessinfo.hk/en/change_request/...

Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:
[29]https://accessinfo.hk/en/help/officers

If you find this service useful as an FOI officer, please ask your web
manager to link to us from your organisation's FOI page.

-------------------------------------------------------------------
 
 
From:        "Z.Jiayi" <[30][電郵地址]>
To:        FOI requests at Food and Health Bureau
<[31][電郵地址]>,
Date:        03/10/21 05:47 PM
Subject:        Freedom of Information request - Using Data of haelth
management function part in e-Health app

--------------------------------------------------------------------------

Dear Food and Health Bureau,

   This is a student study group from Baptist University taking a General
Education course for undergraduates in which students investigate various
government policies and projects. Our team is doing the project related to
the health management function in e-Health application.

We found that the app 醫健通 cannot import users’ physical data(blood
pressure/ blood glucose/blood lipid) automatically. For this purpose,
e-Health may need more data like blood pressure and glucose records.

1. Have these records been shared in e-Health? If not, is it technically
feasible to share the records in e-Health?

2. If the records are part of the eHealth, are they accessible to patients
through the e-Health app and the health management module?

3. What plans does the eHealth development team have to share the records
through eHealth with doctors and the app with patients?

The current version of health management may give a diagram to users
according to their blood pressure and blood glucose.

1. How the reports based on blood pressure and blood glucose are
generated? Please provide info about the algorithm and some report samples

2. How can the reports inform the patients on health management?

3. Is this health management module mainly for diabetes patients or
patients of other conditions?

4. Will the reports be saved in eHealth and shared with the doctors?

5. Will the system be able to detect the cases that require the
intervention of doctors and alert the patients accordingly?  

Thanks in advance for your assistance.

Yours sincerely

Z.Jiayi

Hong Kong Baptist University

Kowloon Tong, Hong Kong

-------------------------------------------------------------------

This is a request under the Code of Access to Information facilitated via
the accessinfo.hk website.

Please use this email address for all replies to this request:
[32][電郵地址]

Is [33][電郵地址] the wrong address for Freedom of Information
requests to Food and Health Bureau? If so, please contact us using this
form:
[34]https://accessinfo.hk/en/change_request/...

Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:
[35]https://accessinfo.hk/en/help/officers

If you find this service useful as an FOI officer, please ask your web
manager to link to us from your organisation's FOI page.

-------------------------------------------------------------------

References

Visible links
3. http://www.ehealth.gov.hk/
4. mailto:[電郵地址]
5. mailto:[電郵地址]
6. mailto:[電郵地址]
7. mailto:foi+request-818-fa174169
8. mailto:%22Liang_Doris_[mailto:[電郵地址]]
9. mailto:foi+request-819-ed3ab15b
10. mailto:%22Liang_Doris_[mailto:[電郵地址]]
11. mailto:[電郵地址]
12. mailto:[索取資料要求電郵#819]
13. mailto:[食物環境衞生署供索取資料的電郵]
14. mailto:[索取資料要求電郵#819]
15. mailto:[食物環境衞生署供索取資料的電郵]
16. https://accessinfo.hk/zh_HK/change_reque...
17. https://accessinfo.hk/zh_HK/help/officers
18. mailto:[電郵地址]
19. mailto:[食物環境衞生署供索取資料的電郵]
20. mailto:[電郵地址]
21. mailto:[食物環境衞生署供索取資料的電郵]
22. https://accessinfo.hk/zh_HK/change_reque...
23. https://accessinfo.hk/zh_HK/help/officers
24. mailto:[電郵地址]
25. mailto:[電郵地址]
26. mailto:[電郵地址]
27. mailto:[電郵地址]
28. https://accessinfo.hk/en/change_request/...
29. https://accessinfo.hk/en/help/officers
30. mailto:[電郵地址]
31. mailto:[電郵地址]
32. mailto:[電郵地址]
33. mailto:[電郵地址]
34. https://accessinfo.hk/en/change_request/...
35. https://accessinfo.hk/en/help/officers

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