「電話訂立的合約」相關數字

梁小姐 made this Freedom of Information request to Customs and Excise Department

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

The request was successful.

Dear 香港海關,
你好!本人是香港浸會大學廣播新聞網的學生記者。現想就如下問題作查詢:
1. 2016年至2017年期間,針對電訊營辦商或寬頻供應商,關於通訊服務方面的投訴類別有哪個種?各類別的投訴數字是多少?(能否提供季度甚至是月份的詳細資料?)
2.是否有就「電話訂立的合約」這一類成立專門的統計?若有,其分類和數字分別是?
感謝你的回應!萬分感謝!
梁小姐

Customs and Excise Department

This is to acknowledge receipt of your e-mail message.? We will give you a
reply, where appropriate, as soon as possible.? If your e-mail message
contains urgent intelligence matter(s), please call our 24-hour Customs
Information Hotline at (852) 2545 6182.

Customs & Excise Department
(The above message is generated by an auto-reply programme.)

本部門已收到閣下的電郵。如有需要,我們會盡快作出回覆。如閣下的電郵涉及緊急
情報,請致電24小時海關舉報熱線 (852) 2545 6182。

香港海關
(以上為電腦程式自動發出的訊息。)

In response to:




Freedom of Information request - 「電話訂立的合約」相關數字

[FOI #227 email]
to:
[Customs and Excise Department request email]
28.10.20
17 02:03
Show
Details

Dear 香港海關,
你好!本人是香港浸會大學廣播新聞網的學生記者。現想就如下問題作查詢:
1. 2016年至2017年期間,針對電訊營辦商或寬頻供應商,關於通訊服務方面的投訴類
別有哪個種?各類別的投訴數字是多少?(能否提供季度甚至是月份的詳細資料?)
2.是否有就「電話訂立的合約」這一類成立專門的統計?若有,其分類和數字分別
是?
感謝你的回應!萬分感謝!
梁小姐

-------------------------------------------------------------------

This is a request under the Code of Access to Information facilitated via
the accessinfo.hk website.

Please use this email address for all replies to this request:
[FOI #227 email]

Is [Customs and Excise Department request email] the wrong address for Freedom of
Information requests to 香港海關? If so, please contact us using this form:
https://accessinfo.hk/zh_HK/change_reque...

Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:
https://accessinfo.hk/zh_HK/help/officers

If you find this service useful as an FOI officer, please ask your web
manager to link to us from your organisation's FOI page.

-------------------------------------------------------------------

Customs and Excise Department

致梁小姐:

海關是負責執行《商品說明條例》(《條例》)的主要機關。而通訊事務管理局(通
訊局)(通訊事務管理局辦公室(通訊辦)為其執行部門)同時獲賦予共同管轄
權,就《電訊條例》(第106章)及《廣播條例》(第562章)下的持牌人作出與根據
相關條例提供電訊服務或廣播服務有直接關連的營業行為,根據公平營商條文執法。

由於所查詢的事宜與電訊服務有關,因此請向通訊局查詢。

香港海關

----- Forwarded by Customs Enquiry/CUSTOMS/HKSARG on 30/10/2017 13:57 -----

From: 梁小姐 <[FOI #227 email]>
To: FOI requests at 香港海關 <[Customs and Excise Department request email]>,
Date: 28/10/2017 02:03
Subject: Freedom of Information request - 「電話訂立的合約」相關數字

Dear 香港海關,
你好!本人是香港浸會大學廣播新聞網的學生記者。現想就如下問題作查
詢:
1. 2016年至2017年期間,針對電訊營辦商或寬頻供應商,關於通訊服務方面
的投訴類別有哪個種?各類別的投訴數字是多少?(能否提供季度甚至是月份的詳細
資料?)
2.是否有就「電話訂立的合約」這一類成立專門的統計?若有,其分類和數
字分別是?
感謝你的回應!萬分感謝!
梁小姐

-------------------------------------------------------------------

This is a request under the Code of Access to Information facilitated via
the accessinfo.hk website.

Please use this email address for all replies to this request:
[FOI #227 email]

Is [Customs and Excise Department request email] the wrong address for Freedom of
Information requests to 香港海關? If so, please contact us using this form:
https://accessinfo.hk/zh_HK/change_reque...

Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:
https://accessinfo.hk/zh_HK/help/officers

If you find this service useful as an FOI officer, please ask your web
manager to link to us from your organisation's FOI page.

-------------------------------------------------------------------

hide quoted sections