CHEN Zhengxian
Joined AccessInfoHongKong in 2026
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This person's access to information requests (approximately 5)
Request for information under the Code on Access to Information — plan to expand AI in 1823 enquiry handling and the key performance indicators of the four 2026 AI projects
Response by Innovation, Technology and Industry Bureau Digital Policy Office to CHEN Zhengxian on .
Awaiting response
16/10/2026
Dear Sir/Madam,
Thank you for your email addressed to the Digital Policy Office (DPO). Please note that DPO has referred this case to 1823...
Request for information under the Code on Access to Information — before-and-after data for the AI functions already in use by 1823
Response by Innovation, Technology and Industry Bureau Digital Policy Office to CHEN Zhengxian on .
Awaiting response
16/10/2026
Dear Sir/Madam,
Thank you for your email addressed to the Digital Policy Office (DPO). Please note that DPO has referred this case to 1823...
Request for information under the Code on Access to Information — technology, contractors and accuracy of 1823's telephone system and the Call Assistant
Response by Innovation, Technology and Industry Bureau Digital Policy Office to CHEN Zhengxian on .
Awaiting response
16/10/2026
Dear Sir/Madam,
Thank you for your email addressed to the Digital Policy Office (DPO). Please note that DPO has referred this case to 1823...
Request for information under the Code on Access to Information — follow-up of 1823 telephone enquiries not resolved at first call
Response by Innovation, Technology and Industry Bureau Digital Policy Office to CHEN Zhengxian on .
Awaiting response
16/10/2026
Dear Sir/Madam,
Thank you for your email addressed to the Digital Policy Office (DPO). Please note that DPO has referred this case to 1823...
Request for information under the Code on Access to Information — 1823 call answering rate: definition, target and quarterly figures
Response by Innovation, Technology and Industry Bureau Digital Policy Office to CHEN Zhengxian on .
Awaiting response
16/10/2026
Dear Sir/Madam,
Thank you for your email addressed to the Digital Policy Office (DPO). Please note that DPO has referred this case to 1823...
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