Feedback statistics of DATA.GOV.HK between 2016-202

Sammy Fung made this Freedom of Information request to Innovation and Technology Bureau Office of the Government Chief Information Officer

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Dear Innovation and Technology Bureau Office of the Government Chief Information Officer,

To carry out a study about open data development in Hong Kong, I request the following feedback statistics of DATA.GOV.HK.

1. The breakdown numbers of feedback submissions to each data provider and type (Existing dataset / New dataset) per year in 2016-2022 thru https://data.gov.hk/en/feedback. Eg. no. of feedback about existing dataset provided by OGCIO.

2. For existing datasets, how much feedback is responded to by each data provider? Please also provide a breakdown.

2a. Number of valid and invalid feedbacks for new & existing datasets?

2b. Number of feedback responses by the data provider. Please break down into different response types: eg. the number of new datasets created, the existing datasets updated, and the number of feedbacks which submitters received any updates/follow-up communications from data providers.

2c. Number of successfully completed valid feedback, valid feedback not fixed & marked as completed, and valid feedback with ongoing processes.

For items 1 & 2, please list them in the following format/columns.

| Year | Data Provider | Type | No. of Feedback Submissions | Valid Feedbacks for new datasets | Invalid Feedbacks for new datasets | Valid Feedbacks for existing datasets | Invalid Feedbacks for existing datasets | No. of feedbacks created new datasets | No. of feedback updated existing datasets | No. of feedback which submitters received any updates from data providers | No. of successfully completed valid feedback | No. of valid feedback not fixed & marked as completed | No. of valid feedback with ongoing processes |

Yours faithfully,

Sammy Fung

Innovation and Technology Bureau Office of the Government Chief Information Officer

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Whitney FY CHAN/OGCIO, Innovation and Technology Bureau Office of the Government Chief Information Officer

Dear Mr Fung,

 

Thank you for your email dated 7 May 2023 requesting for information about
feedback submissions on DATA.GOV.HK.

 

Due to the large number of feedbacks we received, we required more time to
compile the required information.

 

 

Best Regards,

 

Whitney CHAN

DATA.GOV.HK Team

Office of the Government Chief Information Officer

 

Tel: 2855 6624

 

-----Original Message-----
From: Sammy Fung <[1][FOI #1358 email]>
Sent: Sunday, May 7, 2023 9:39 AM
To: OGCIO Enquiry/OGCIO <[2][Innovation and Technology Bureau Office of the Government Chief Information Officer request email]>
Subject: Freedom of Information request - Feedback statistics of
DATA.GOV.HK between 2016-202

Dear Innovation and Technology Bureau Office of the Government Chief
Information Officer,

To carry out a study about open data development in Hong Kong, I request
the following feedback statistics of DATA.GOV.HK.

1. The breakdown numbers of feedback submissions to each data provider and
type (Existing dataset / New dataset) per year in 2016-2022 thru
[3]https://data.gov.hk/en/feedback. Eg. no. of feedback about existing
dataset provided by OGCIO.

2. For existing datasets, how much feedback is responded to by each data
provider? Please also provide a breakdown.

2a. Number of valid and invalid feedbacks for new & existing datasets?

2b. Number of feedback responses by the data provider. Please break down
into different response types: eg. the number of new datasets created, the
existing datasets updated,  and the number of feedbacks which submitters
received any updates/follow-up communications from data providers.

2c. Number of successfully completed valid feedback, valid feedback not
fixed & marked as completed, and valid feedback with ongoing processes.

For items 1 & 2, please list them in the following format/columns.

| Year | Data Provider | Type | No. of Feedback Submissions | Valid
Feedbacks for new datasets | Invalid Feedbacks for new datasets  | Valid
Feedbacks for existing datasets | Invalid Feedbacks for existing datasets 
| No. of feedbacks created new datasets | No. of feedback updated existing
datasets | No. of feedback which submitters received any updates from data
providers | No. of successfully completed valid feedback | No. of valid
feedback not fixed & marked as completed | No. of valid feedback with
ongoing processes |

Yours faithfully,

Sammy Fung

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References

Visible links
1. mailto:[FOI #1358 email]
2. mailto:[Innovation and Technology Bureau Office of the Government Chief Information Officer request email]
3. https://data.gov.hk/en/feedback
4. mailto:[FOI #1358 email]
5. mailto:[Innovation and Technology Bureau Office of the Government Chief Information Officer request email]
6. https://accessinfo.hk/en/change_request/...
7. https://accessinfo.hk/en/help/officers

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OGCIO Enquiry/OGCIO, Innovation and Technology Bureau Office of the Government Chief Information Officer

1 Attachment

Dear Mr. Fung,

 

Thank you for your email dated 7 May 2023 requesting for information about
feedback submissions on DATA.GOV.HK.

 

You may want to note that the DATA.GOV.HK portal was revamped in December
2017.  The feedback form function has been newly introduced since then and
hence feedback statistics has only been collected since 2018.  The numbers
of feedback submissions with breakdown by data providers and types of
feedback (Invalid / Existing dataset / New dataset) per year in 2018-2022
are provided in the attached file.  Please kindly note that all valid
feedback cases were handled by respective data providers and replies were
made to the enquirers accordingly.  Although our team keeps record of the
progress of feedbacks, we do not have the classification of the
responses.  According to our record, all feedbacks submitted before 2022
were handled by data providers and 52 cases submitted in 2022 are in
progress.  Please also note that we may not have timely status updates
from the data providers and therefore there may be time lag on the related
information.

 

[See attachment "Freedom of Information request - Feedback statistics of
DATA.GOV.xlsx"]

 

Best Regards,

Whitney CHAN

DATA.GOV.HK Team

Office of the Government Chief Information Officer

Tel: 3855 6624

 

 

From: Whitney FY CHAN/OGCIO <[email address]>
Sent: Tuesday, May 16, 2023 7:43 PM
To: 'Sammy Fung' <[FOI #1358 email]>
Subject: Freedom of Information request - Feedback statistics of
DATA.GOV.HK between 2016-2022

 

Dear Mr Fung,

 

Thank you for your email dated 7 May 2023 requesting for information about
feedback submissions on DATA.GOV.HK.

 

Due to the large number of feedbacks we received, we required more time to
compile the required information.

 

 

Best Regards,

 

Whitney CHAN

DATA.GOV.HK Team

Office of the Government Chief Information Officer

 

Tel: 2855 6624

 

-----Original Message-----
From: Sammy Fung <[1][FOI #1358 email]>
Sent: Sunday, May 7, 2023 9:39 AM
To: OGCIO Enquiry/OGCIO <[2][Innovation and Technology Bureau Office of the Government Chief Information Officer request email]>
Subject: Freedom of Information request - Feedback statistics of
DATA.GOV.HK between 2016-202

Dear Innovation and Technology Bureau Office of the Government Chief
Information Officer,

To carry out a study about open data development in Hong Kong, I request
the following feedback statistics of DATA.GOV.HK.

1. The breakdown numbers of feedback submissions to each data provider and
type (Existing dataset / New dataset) per year in 2016-2022 thru
[3]https://data.gov.hk/en/feedback. Eg. no. of feedback about existing
dataset provided by OGCIO.

2. For existing datasets, how much feedback is responded to by each data
provider? Please also provide a breakdown.

2a. Number of valid and invalid feedbacks for new & existing datasets?

2b. Number of feedback responses by the data provider. Please break down
into different response types: eg. the number of new datasets created, the
existing datasets updated,  and the number of feedbacks which submitters
received any updates/follow-up communications from data providers.

2c. Number of successfully completed valid feedback, valid feedback not
fixed & marked as completed, and valid feedback with ongoing processes.

For items 1 & 2, please list them in the following format/columns.

| Year | Data Provider | Type | No. of Feedback Submissions | Valid
Feedbacks for new datasets | Invalid Feedbacks for new datasets  | Valid
Feedbacks for existing datasets | Invalid Feedbacks for existing datasets 
| No. of feedbacks created new datasets | No. of feedback updated existing
datasets | No. of feedback which submitters received any updates from data
providers | No. of successfully completed valid feedback | No. of valid
feedback not fixed & marked as completed | No. of valid feedback with
ongoing processes |

Yours faithfully,

Sammy Fung

-------------------------------------------------------------------

This is a request under the Code of Access to Information facilitated via
the accessinfo.hk website.

Please use this email address for all replies to this request:
[4][FOI #1358 email]

Is [5][Innovation and Technology Bureau Office of the Government Chief Information Officer request email] the wrong address for Freedom of Information
requests to Innovation and Technology Bureau Office of the Government
Chief Information Officer? If so, please contact us using this form:
[6]https://accessinfo.hk/en/change_request/...

Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:
[7]https://accessinfo.hk/en/help/officers

If you find this service useful as an FOI officer, please ask your web
manager to link to us from your organisation's FOI page.

-------------------------------------------------------------------

References

Visible links
1. mailto:[FOI #1358 email]
2. mailto:[Innovation and Technology Bureau Office of the Government Chief Information Officer request email]
3. https://data.gov.hk/en/feedback
4. mailto:[FOI #1358 email]
5. mailto:[Innovation and Technology Bureau Office of the Government Chief Information Officer request email]
6. https://accessinfo.hk/en/change_request/...
7. https://accessinfo.hk/en/help/officers

hide quoted sections